Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 321 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 3 and 5 stars

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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 25/11/2020
this company are the cats pajamas
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 25/11/2020
Very good will use them again ??
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 25/11/2020
On time and in full
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 25/11/2020
quick and excellent service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 25/11/2020
On time and in full On time and in full
Response from 1001hobbies
Dear JEREMY Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 25/11/2020
quick and excellent service quick and excellent service
Response from 1001hobbies
Dear Anderson Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
On time and in full On time and in full
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Response from 1001hobbies
Dear JEREMY Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
quick and excellent service quick and excellent service
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Response from 1001hobbies
Dear Anderson Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/11/2020
I placed an order on November 7th. On the 14th I received an email saying that my order had been dispatched via Colissimo. Today is the 25th and I still haven't received anything. The Colissimo website indicates that my order is being prepared by the sender or is being handled by them. Admittedly delivery times can be longer at the moment, but still ... What's more, you're unreachable on the phone and I can't log on to my customer area. Despite several attempts to reset my password, I have received nothing. It's the right e-mail address and I've checked the spam. I won't be recommending you and I'm considering taking action if I don't receive my order in the next few days.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
The order was delivered very quickly despite the current health situation and the set was very well protected. I am very
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
Complete site and fast shipment following my order despite the sanitary conditions. I am very satisfied
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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/11/2020
I ordered a model of the MITRCHELL B25 at the 172nd and received a poster that I unfortunately don't need. That's why I'm only giving it one star. I'm also waiting for a gest
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A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/11/2020
Hello Your package is missing the glue and paint! Ordering these accessories separately is VERY EXPENSIVE! You could enclose them anyway. What can we do with a model to be assembled without these accessories? It looks smart to give an incomplete gift. If you order on the internet, it's to save yourself running to the stores, and here I am! Thank you, I could have done without it.... Sincerely anyway. J
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
The parcel was received perfectly. It's a gift for Christmas, so I haven't got around to it yet.
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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/11/2020
I'm obliged to give the worst mark because I still haven't received my order.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
Fast order processing
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
Perfect in every way
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
Nickel no comment
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
very good service
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/11/2020
I bought it on November 9th and it still hadn't arrived on the 25th, even though I was charged €7 for Colissimo 48h delivery and I live 16km from the store. Even Vinted deliveries are faster.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/11/2020
Order placed on 10.11.2020. Today is 25.11.2020 and I still haven't received anything. The tracking system tells me that my parcel is still being prepared by the sender. I'm really wondering, no communication from 1001 maque.
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A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 24/11/2020
Very fast shipping. Good material. Recommended.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 24/11/2020
They took my money and literally disappeared. THIEVES I want my money back!!!!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 24/11/2020
I waited a couple of weeks package arrived a little shabby but it was packed well nothing broken excellent wide selection of products sold. I will be making more. Yes I am satisfied
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A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 24/11/2020
The glue container arrived open with spillage of the glue throughout the package. It is virtually unusable forcing me to purchase another package which I will not do from you.
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V
Verified Buyer
Rating: 1 out of 5
following a purchase from 24/11/2020
I am still waiting my order and can find no way of contacting anybody at the company.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/11/2020
Bestelling 6JUCCAC5F is niet correct geleverd. Ontvangen een PLA NAVY FLIGHT DECK CREW van Het merk DreamModel terwijl ik een Micro-Mir G7E/T3 German Torpedo heb besteld en betaald. Op email wordt niet gereageerd en telefonisch ook niet. Hoop toch nog mijn bestelde torpedo geleverd te krijgen maar heb weinig hoop.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/11/2020
Great service ���does what it says in the packet��� will vis
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 24/11/2020
Bestelling 6JUCCAC5F is niet correct… Bestelling 6JUCCAC5F is niet correct geleverd. Ontvangen een PLA NAVY FLIGHT DECK CREW van Het merk DreamModel, terwijl ik een Micro-Mir G7E/T3 German Torpedo heb besteld en betaald. Op email wordt niet gereageerd en telefonisch ook niet. Hoop toch nog mijn bestelde torpedo geleverd te krijgen maar heb weinig hoop.
Response from 1001hobbies
Hallo, Bedankt voor je feedback. We verontschuldigen ons voor dit incident. Onze klantenservice zal zo snel mogelijk contact met ons opnemen. Met vriendelijke groet, 1001hobby's klantenservice
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 24/11/2020
I am still waiting my order and can… I am still waiting my order and can find no way of contacting anybody at the company.
Response from 1001hobbies
Mr. Andrews, Thank you for your feedback. Our customer service will contact us as soon as possible. Sincerely, Laure
G
Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 24/11/2020
I ordered 3 items and what i received were two correct items and one incorrect which i did not order Order number 6JUCCAC5F I received an item called PLA NAVY FLIGHT DECK CREW with item number CDM350003 but i ordered item number AHMM35-003 which is a Micro-Mir G7ET3 German Torpedo I tried to contact 100hobbies nl but the only thing i heard was a message machine I also send two emails but until this day i get no respond I paid arround 30 euros for something i did not order and i can not use I still have some good hopes that they will solve this problem and otherwise i have to go to the police to report this and take further steps
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G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 24/11/2020
Fast delivery faster than indicated and well packaged very satisfied!
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/11/2020
shipping takes a little while but the product arrives in excellent condition. thank you.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
site easy to discover. Fast delivery. well-protected packaging....Parfait...et m
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Excellent product. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Fast delivery and products in line with expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Fairly fast service given the current circumstances. Package well received
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2020
The product corresponds to the model but the box arrived very damaged. It was just wrapped in paper
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Super fast: not everything was in stock so it took a bit longer but within two days of sending the parcel it arrived at the relay point. Just try to be less impatient with the mayors.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Very responsive seller! Fast shipping, well packed. Recommend
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