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Rating: 5 out of 5
Packages always delivered on time. Secure packaging. Large intac plastic models
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 318 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3 and 5 stars
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Rating: 1 out of 5
wrong scale / size sent Simple. They sent the wrong size/scale of tank track, and they sent 2 sets of the wrong size track. Let's see how long it takes '1001' to correct. I sent back the two sets last week, - October 8th, 2020
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V
Rating: 5 out of 5
Incorrect item delivered. After waiting several weeks for my international delivery (from 1001 Modelikits in France) instead of receiving the Huey Decal Set that I ordered I received decals for a Japanese warship! The company website gives no email contact details for customer service. Very disappointed.
V
Rating: 5 out of 5
Great service
A
Rating: 1 out of 5
Incorrect item delivered Incorrect item delivered. After waiting several weeks for my international delivery (from 1001 Modelikits in France), instead of receiving the Huey Decal Set that I ordered, I received decals for a Japanese warship! The company website gives no email contact details for customer service. Very disappointed.
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Response from 1001hobbies
Dear Mr Greenfield, Thank you for your feedback. We apologize for this incident. Our customer service has price contact with you in order to obtain photos. We thank you for sending us these photos as soon as possible so that we can find a solution as soon as possible. Thank you very much, Sincerely, 1001hobbies customer service.
A
Rating: 5 out of 5
Perfect boxes arrived as expected from the site despite covid rules.
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Rating: 5 out of 5
Great service Great service
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Response from 1001hobbies
Dear Mr Shoemaker, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 5 out of 5
Always satisfied with what I have ordered All orders have arrived on time And great quality products and a team always available to answer questions.
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Rating: 1 out of 5
This is not at all the item I ordered! The parcel arrived folded into a ball in the letterbox.
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Rating: 5 out of 5
Perfect in every way
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Rating: 5 out of 5
Impeccable!!!
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A
Rating: 5 out of 5
attractive price .good packaging and fast delivery
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V
Rating: 1 out of 5
Incorrect item delivered Incorrect item delivered. After waiting several weeks for my international delivery (from 1001 Modelikits in France), instead of receiving the Huey Decal Set that I ordered, I received decals for a Japanese warship! The company website gives no email contact details for customer service. Very disappointed.
Response from 1001hobbies
Dear Mr Greenfield, Thank you for your feedback. We apologize for this incident. Our customer service has price contact with you in order to obtain photos. We thank you for sending us these photos as soon as possible so that we can find a solution as soon as possible. Thank you very much, Sincerely, 1001hobbies customer service.
V
Rating: 5 out of 5
Great service Great service
Response from 1001hobbies
Dear Mr Shoemaker, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
G
Rating: 1 out of 5
Order done and paid but hear nothing more
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V
Rating: 1 out of 5
Good service. Great products
V
Rating: 5 out of 5
Excellent selection and fabulous customer service!!
V
Rating: 5 out of 5
Very easy to order had the model I was looking for (which is getting rare and therefore expensive) and it came unbelievably quickly! i was very impressed.
V
Rating: 1 out of 5
I love the way you treated me great customer service
A
Rating: 5 out of 5
I love the way you treated me great... I love the way you treated me great customer service
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Response from 1001hobbies
Dear Mr Snook, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 5 out of 5
Great site! I have already made several purchases through them. The delivery time is perfect within a week or at the beginning of the week su
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A
Rating: 5 out of 5
Nothing to say, always top-notch! Thanks to the whole team
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A
Rating: 5 out of 5
Very efficient and fast. Impeccable service
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Rating: 5 out of 5
Excellent service
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Rating: 3 out of 5
Effective for models, much less so for accessories such as expensive paint, and no choice but to go to the competition to find what you need to paint a model, and what's more, at an affordable price. Dom
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Rating: 5 out of 5
Super happy and super fast delivery
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A
Rating: 5 out of 5
Very good catalog very well supplied very good service
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Rating: 1 out of 5
I have not received my order
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Rating: 5 out of 5
Excellent selection and fabulous...Thank you Excellent selection and fabulous customer service!
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Response from 1001hobbies
Dear Mr Panebianco, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 5 out of 5
I love the way you treated me great… I love the way you treated me great customer service
Response from 1001hobbies
Dear Mr Snook, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 5 out of 5
Excellent selection and fabulous…Thank you Excellent selection and fabulous customer service!!
Response from 1001hobbies
Dear Mr Panebianco, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 5 out of 5
Very easy to order Very easy to order, had the model I was looking for (which is getting rare and therefore expensive), and it came unbelievably quickly! i was very impressed.
Response from 1001hobbies
Dear Mr Smagata, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 5 out of 5
Good service Good service. Great products
Response from 1001hobbies
Dear Mr Boehnlein, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 5 out of 5
Very easy to order Very easy to order, had the model I was looking for (which is getting rare and therefore expensive), and it came unbelievably quickly! i was very impressed.
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Response from 1001hobbies
Dear Mr Smagata, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 5 out of 5
Good service Good service. Great products
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Response from 1001hobbies
Dear Mr Boehnlein, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 5 out of 5
Received item. Very long shipping time.
V
Rating: 1 out of 5
The package was not sent as a gift as requested and was not marked as a gift with contents of no commercial value. The recipient in Israel must pay customs and fees. please forward to the sender.
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Rating: 2 out of 5
If a product is not in stock, please indicate this. This will avoid the customer having to pay colissimo delivery charges because he is in a hurry.
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A
Rating: 5 out of 5
Package received promptly Order conforms to site
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V
Rating: 3 out of 5
Received item Received item. Very long shipping time.
Response from 1001hobbies
Dear Mr Fernandes, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website