Customer reviews of 1001hobbies

Een waardeloos bedrijf. Sturen de verkeerde artikelen Beloven korting bij een volgende bestelling ter compensatie en verzending zonder verzendkosten maar doen in de praktijk helemaal niets. Niet in trappen. Sla dit bedrijf over voor bestellingen er zijn tien talle betere manieren om aan modellen te komen. Niet doen dus.Beheers jezelf en koop ergens anders!

The quality of the product is pretty mediocre, especially considering its price. All the parts are made of plastic and are poorly cast and cut. The paint is not included and the size is ridiculously small! I advise you to spend your che

Een waardeloos bedrijf. Sturen de verkeerde artikelen Beloven korting bij een volgende bestelling ter compensatie en verzending zonder verzendkosten maar doen in de praktijk helemaal niets. Niet in trappen. Sla dit bedrijf over voor bestellingen er zijn tien talle betere manieren om aan modellen te komen. Niet doen dus.Beheers jezelf en koop ergens anders!

Assembly too simple, done in 1 hour by a 16-year-old. Plastic vehicle

nice plane, good value for money. i recommend buying this plane. best regards

Great communication and fast delivery. Great communication and fast delivery. Thanks!

Imagine I order 4 items (accessories since June 4, 2020) obviously already billed as usual but towers not delivered July 21. Do not order on this site a real scam!!!! Others are much better. Oh, by the way, this review will obviously not be validated because it's bad... several bad things...

Very satisfied speed of dispatch

1001 sucks If there was a zero rating l would use it. I ordered 2 separate decal sheets. One said ships today and the other said ships in 3-6 business days. After 14 days I contacted them and they told me one 1 item was out of stock and they advised they were looking for another supplier. I asked them to send me the one item they had and they refused. I asked them to cancel the order and issue a refund they refused stating their logistics would make that impossible. They also advised that their ""logistician""??? could not perform that function. They are as bad as the Chinese company Goutuin. They advertised and sold merchandise they didn't have and they also reused refund. In closing 1001 Hobby kits sucks and I will never do business with them again and recommend that you don't either.

Imagine I order 4 items (accessories since June 4, 2020) obviously already billed as usual but towers not delivered July 21. Do not order on this site a real scam!!!! Others are much better. Oh, by the way, this review will obviously not be validated because it's bad... several bad ones...

Exceptional Trader Great inventory. Very quick shipping. Exceptional customer service.

1001 sucks If there was a zero rating l would use it. I ordered 2 separate decal sheets. One said ships today and the other said ships in 3-6 business days. After 14 days l contacted them and they told me one 1 item was out of stock and they advised they were looking for another supplier. I asked them to send me the one item they had and they refused. I asked them to cancel the order and issue a refund they refused stating their logistics would make that impossible. They also advised that their ""logistician""??? could not perform that function. They are as bad as the Chinese company Goutuin. They advertised and sold merchandise they didn't have and they also reused refund. In closing 1001 Hobby kits sucks and I will never do business with them again and recommend that you don't either.

Excellent service especially so during… Excellent service especially so during a pandemic.

Exceptional Trader Great inventory. Very quick shipping. Exceptional customer service.

Excellent service especially so during... Excellent service especially so during a pandemic.

If there was a zero rating l would use it. I ordered 2 separate decal sheets. One said ships today and the other said ships in 3-6 business days. After 14 days l contacted them and they told me one 1 item was out of stock and they advised they were looking for another supplier. I asked them to send me the one item they had and they refused. I asked them to cancel the order and issue a refund they refused stating their logistics would make that impossible. They also advised that their ""logistician""??? could not perform that function. They are as bad as the Chinese company Goutuin. They advertised and sold merchandise they didn't have and they also reused refund. In closing 1001 Hobby kits sucks and I will never do business with them again and recommend that you don't either.

Excellent service especially so during a pandemic.

Well done and thank you.

Great inventory. Very quick shipping. Exceptional customer service.

Since the first time I started using 1001 modelkits I've been very impressed with the service I've had, and the quality of the items I've ordered, their prompt with deliveries and have always kept me apprised on orders, all in all I can't fault them. Keith Lincolnshire.

Products sent quickly and well packaged. Glad they used USP to send rather than another courier.

Only use Paypal or Credit Card!!!! Wish I had seen reviews before puchase Ordered two items (value approx. 2x £100, Total £200) during Covid -19 (I totally appreciated the order was likely to be delayed). I paid extra for quicker shipping (with everything going on I honestly expected it to be delivered within 7-14 days). All items on the website said "instock" at time of order or I wouldn't have ordered them. A month later I had no sign of the order and it still said processing on their website. I emailed 1001 on 3 occasions to get an ETA for the order, I was eventually told the second item was "out of stock" (I beleive it was still being displayed as ""in stock"" on their website at that time...), I gave them the opportunity to provide two of the first item instead. That suggestion was ignored and I after I kept pushing they started a new thread to tell me again that the "2nd item was out of stock". Communication was next to useless, single response to each email thread followed by ghosting after that every time. I gave up and raised a PayPal claim. I warned them after making the claim and suggested the alternative again which they also ignored. I would not recommend and I can't stress enough to make sure you can claim if they don't deliver (only buy with PayPal or Creditcard). I'll give them the benefit of the doubt but it does smell dodgy.

During a period of Furlough I ordered a Vulcan model and full set of paints (29th May 2020) after seeing all items were available to order I waited until 18th June before querying where my order was. I got numerous responses saying ""Due to an error from one of our suppliers we are still waiting for the product"". They said it would be sent in 5 days. This didn't happen so I agreed a refund on 23rd June. I understand the impact of Covid19 but the e-mail clearly stated the refund would be completed within 14 business days. It is now 19 business days and despite sending another e-mail request for an explanation of when I would receive my refund (15th July) I have heard nothing and not been refunded. Availability poor and refund service even poorer.

If it were possible not to put a star on it, that would be fine. I ordered the Bismarck battleship on May 21st as a Father's Day gift, and I'm still waiting for it, maybe they'll give it to me already assembled? So zero total on deliveries and zero total for lack of communication I'm waiting for a sincere explanation accompanied by a ge

Super-fast delivery!

Cheap and fast. Nothing to complain about everything is OK

Fast, protected and compliant shipment.

I am very satisfied with my purchases at 1001 Maquettes Very good team Very Good Quality ratio

Always perfect service Always perfect service and rapid shipping and delivery!

Only use Paypal or Credit Card!!!! Wish I had seen reviews before puchase Ordered two items (value approx. 2x £100, Total £200) during Covid -19 (I totally appreciated the order was likely to be delayed). I payed extra for quicker shipping (with everything going on I honestly expected it to be delivered within 7-14 days). All items on the website said “instock” at time of order or I wouldn’t have ordered them. A month later I had no sign of the order and it still said processing on their website. I emailed 1001 on 3 occasions to get an ETA for the order, I was eventually told the second item was “out of stock” (I beleive it was still being displayed as ""in stock"" on their website at that time...), I gave them the opportunity to provide two of the first item instead. That suggestion was ignored and I after I kept pushing they started a new thread to tell me again that the “2nd item was out of stock”. Communication was next to useless, single response to each email thread followed by ghosting after that every time. I gave up and raised a PayPal claim. I warned them after making the claim and suggested the alternative again which they also ignored. I would not recommend and I can’t stress enough to make sure you can claim if they don’t deliver (only buy with PayPal or Creditcard). I’ll give them the benefit of the doubt but it does smell dodgy.

Always perfect service Always perfect service and rapid shipping and delivery!

Always perfect service and rapid shipping and delivery!

Ordered two items (value approx. 2x �100 Total �200) during Covid -19 (I totally appreciated the order was likely to be delayed). I payed extra for quicker shipping (with everything going on I honestly expected it to be delivered within 7-14 days). All items on the website said �instock� at time of order or I wouldn�t have ordered them. A month later I had no sign of the order and it still said processing on their website. I emailed 1001 on 3 occasions to get an ETA for the order I was eventually told the second item was �out of stock� (I beleive it was still being displayed as ""in stock"" on their website at that time...) I gave them the opportunity to provide two of the first item instead. That suggestion was ignored and I after I kept pushing they started a new thread to tell me again that the �2nd item was out of stock�. Communication was next to useless single response to each email thread followed by ghosting after that every time. I gave up and raised a PayPal claim. I warned them after making the claim and suggested the alternative again which they also ignored. I would not recommend and I can�t stress enough to make sure you can claim if they don�t deliver (only buy with PayPal or Creditcard). I�ll give them the benefit of the doubt but it does smell dodgy.

Perfectly perfect?

Quick and easy ordering. Not easy to track on the interface, but delivery times respected.

Fast service

I have received my orders on the promised dates and above all I have always been informed of their status thank you.

I was very upset when UPS sent me an email telling me my F-106 model had been delivered and UPS had not been seen on the street I live on. So I start a claim against UPS and the claim was denied because only the shipper can file a claim. On the third evening while I was working on the claim I received a phone call from someone 4 blocks away informing me that they had my shipment. It was addressed to me but had the wrong address on the package. This kind person researched my name and found my address and they were on the to deliver it. I checked the order and my mailing address was correct. Someone at the shippers end entered the wrong address. The model looks great but I will have to find a way to remove the decals and put the set I ordered on. I wish they produce the aircraft model without decals so customers then apply what they want on them.

Slow in shipping which you can not follow. And if the product is not there after waiting many days they send you a voucher to buy in their store. Charging you again for the shipping and start again the circul.

Punctual and accurate but don't understand each other with colorise you ask for a color must be that and no BLACK!!!