1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Absurdly poor choice of packaging Shipping overseas (from France to the UK) you'd think they would have used more sturdy packaging to protect the goods you've paid for. But no, all I got was a very thin jiffy bag to protect my item, resulting in the cardboard backing being damaged. Very surprising considering the collectable nature of the items they sell. Will not be shopping here again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2020
Fast. Complete order
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/07/2020
Ordered scalectrix mid may never arrived Told delivery hold up then told lost in transit I requested refund which I was told would be paid but ive received no refund I've not received replies to my latest emails so I'm now getting legal advice to try get my money back I will not use this company again and would not be recommending to anyone else either
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/07/2020
A catastrophe. still no reliable news and no parcels after 5 months!!!! And finally, after a number of unsuccessful complaints and phone calls: ""it's the post office's fault"" ""we don't understand"" ""let's go through the history together"" etc. answers next to products paid for when ordered and no follow-up or accountability with regard to their subcontracting. no seriousness no professionalism
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2020
Great service and price recommended.....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2020
I am satisfied with your site because not only did I receive the puzzle after only 3 days, but it was in very good condition, so thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2020
Large selection, efficient, fair price and customer-oriented
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/07/2020
Absurdly poor choice of packaging Shipping overseas (from France to the UK) you'd think they would have used more sturdy packaging to protect the goods you've paid for. But no, all I got was a very thin jiffy bag to protect my item, resulting in the cardboard backing being damaged. Very surprising considering the collectable nature of the items they sell. Will not be shopping here again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2020
nothing to say...perfect delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2020
Good product, good price, good delivery - what more can I say?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/07/2020
Soldats atlatic affiché 1 32 à réception ils sont à 172 !!!!!Ils ont rétréci pendant leur long voyage !?! Bernard DETE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2020
parcel well received in correct times! small downside the parcels are very fragile it arrived very damaged crushed everywhere!!! fortunately no consequences for the products. it would be perhaps judicious to find for the sendings of the containers more adapted in solidity. cordialemen
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Verified Buyer
Rating: 1 out of 5
following a purchase from 10/07/2020
Slow to ship slow to refund Ordered an item paid for expedited shipping never recieved the item. Was told it was being ordered so I canceled order and was told refunded but was not.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/07/2020
I'm very disappointed, instead of telling us that the Kansas Baja is no longer manufactured, they cash in and say that preparation is underway. I don't recommend the 1001 hobbies site for radio-controlled cars?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/07/2020
Slow to ship slow to refunded Ordered an item paid for expedited shipping never recieved the item. Was told it was being ordered so I cancelled order and was told refunded but was not.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/07/2020
You won't get the maximum number of stars with me! Knowing that I waited 2 months (May 4 July 7) before being delivered. During this entire 2-month period it was impossible to reach you on the phone, which I find unacceptable given the situation. I would particularly like to thank LAURE DARRICAU who unblocked the situation. I would like to thank her for her reactivity and her attentiveness. Who knows pe
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Verified Buyer
Rating: 1 out of 5
following a purchase from 10/07/2020
Ordered an item paid for expedited shipping never recieved the item. Was told it was being ordered so I canceled order and was told refunded but was not.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/07/2020
Great company to deal with Great company to deal with. I had an issue with an item missing from my order, they sorted it out promptly and the communication kept me up to date. Will definitely use again ????
Response from 1001hobbies
Dear Pete, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2020
Nickel. Received in 10 days and ordered very well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2020
Great company to deal with Great company to deal with. I had an issue with an item missing from my order, they sorted it out promptly and the communication kept me up to date. Will definitely use again ????
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Response from 1001hobbies
Dear Pete, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/07/2020
Great company to deal with. I had an issue with an item missing from my order they sorted it out promptly and the communication kept me up to date. Will definitely use again ????
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/07/2020
Trouble free ordering ,item was in… Trouble free ordering ,item was in stock shipped the next day!!!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 08/07/2020
totally unreliable company which does… totally unreliable company which does not fulfil its obligations to its customers, would never deal with them again
Response from 1001hobbies
Dear customer, Thank you for your opinion. We apologize for the inconvenience. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Sincerely, Team 1001 hobbies.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
compliant product fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
Order arrived on time Item corresponds to avi
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
I was also looking for a 1:35 model of a Hotchkiss H 39 tank for an exhibition to mark the 80th anniversary of the commemoration of the Battle of France. I found it at 1001 Maque.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
Trouble free ordering ,item was in... Trouble free ordering ,item was in stock shipped the next day!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
Excellent, nothing to complain about. Order processed and shipped very quickly. Parf
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/07/2020
totally unreliable company which does... totally unreliable company which does not fulfil its obligations to its customers, would never deal with them again
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Response from 1001hobbies
Dear customer, Thank you for your opinion. We apologize for the inconvenience. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Sincerely, Team 1001 hobbies.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/07/2020
Great choice of model paints. Delivery took a while but I think that's to be expected at the moment with the pandemic. When I contacted them I got a quick response from customer services to apologise and explain the delay was down to one paint being temporarily out of stock. Overall good service and would use again.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/07/2020
totally unreliable company which does not fulfil its obligations to its customers would never deal with them again
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/07/2020
Trouble free ordering item was in stock shipped the next day!!!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/07/2020
Fast and Fair A fair price on a discontinued model shipped internationally and received in 10 days, what more can you ask for? And I didn't have to worry about getting scammed.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/07/2020
Great service Great service. Good value. Will use again
Response from 1001hobbies
Dear Waterhouse, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2020
Fast and Fair A fair price on a discontinued model shipped internationally and received in 10 days, what more can you ask for? And I didn't have to worry about getting scammed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2020
Order received quickly no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2020
Order well received quickly nothing to say
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/07/2020
Great service. Good value. Will use again
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 07/07/2020
Great supplier I will continue to shop and reliable
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