Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2020
Impeccable very good product good price fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2020
Perfect I am very happy with my order good product I recommend it at all prices quality rapidi
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/06/2020
THEFT !!!!!!! TO AVOID TWO MONTHS AND NO INFORMATION CONCRETE THE PAYMENT WAS MADE OF WHICH 32 EUROS OF COLISSIMO URGENT FOR LENVOI PHONE NUMBER OUT OF ORDER AND NO ANSWER BY EMAIL OR ON SITE SERVICE AFTER SALE NON-EXISTENT OF THE FLIGHT !!!!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/06/2020
Item arrived very promptly from France. Well wrapped.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/06/2020
Everything arrived fine and undamaged Everything arrived fine and undamaged. Now to build !
Response from 1001hobbies
Dear James, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. See you soon on 1001 hobbies site.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/06/2020
Everything arrived fine and undamaged. Now to build !
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 11/06/2020
The number that Modellbau 1001 gave me costs money.20 euros for me.I was told shyly on the phone that the number was supposedly free.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 11/06/2020
Great products and excellent service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2020
Everything arrived fine and undamaged Everything arrived fine and undamaged. Now to build !
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Response from 1001hobbies
Dear James, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. See you soon on 1001 hobbies site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2020
Efficient and trouble-free
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2020
Nice models
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/06/2020
Wrong package and no return of my written complaint by may
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2020
perfect change nothing
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
lots of choice and fast service very competitive prices
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2020
we had a big delay in delivery otherwise satisfied with the product thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
Good handling of a delivery problem and lost parcel. Would recommend. Competent customer service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2020
Bravo for your sleight of hand! With a credit of xxxxx euros, you can sell products on sale and then land on your feet! And the customer is wronged.....
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 10/06/2020
Despite corona quite fast delivery according to the specified time
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 10/06/2020
My experience was very bad more than 45 days ago I placed my order and it has not arrived yet the transport company has not received it they do not want to give me my money back. Compared to other companies very bad I have placed orders elsewhere during the pandemic and in a max of 5 days I had everything in my mailbox.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 10/06/2020
I placed an order with 1001 models on May 12 and it's been a month and I still haven't received it. I paid more for the fast shipping as it was for a gift. They don't answer my emails that yes they have charged everything and don't refund the money. If I don't receive my order in these days the next thing I will do will be to report it to the Co.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 10/06/2020
delivery time on 15.5.-ordered on4.6.2020 delivered is 3 weeks by phone not ereic hbar also by mails no answer no instructions for use
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 10/06/2020
Fast service. Package arrived in perfect condition.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 10/06/2020
Placed the order on May 15...now June 10 it is still being processed..after more than a month. Very bad experience
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
Very good delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
Perfect! All is well!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Perfect packagingproducts followedit's excellent!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Birthday gift for my boyfriend, he's very happy with it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Very good never had any problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
The models are of very high quality, with a vast choice of models and accessories.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
excellant tres serieux thierry
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Very satisfied with my purchases
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Site reference in the world of the model Large choice management from stock fast and careful shipment the t
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
VERY CONTENT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
VERY GOOD PRODUCT!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 09/06/2020
fine zaakeen of the few that could supply my brand of glue
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 09/06/2020
Thanks for the puzzle
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/06/2020
Building Models has been a lifelong hobby, now there very few high street shops where you can go and browse so to have online shopping in these lockdown times is a life saver. My experience with 1001 models has been first class. Hope to have a long relationship
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 09/06/2020
The products are good however I cannot accept that my order was accepted my credit charged and then was told later that 2 items were not available. I requested a refund however received a voucher to spend for the value of the products. Then had to work out for myself that I had to spend more than the value of the discount voucher to redeem the value of the voucher. The order was delivered in 2 parts and took 9 weeks from start to finish. Also poor communications and no apology for taking 9 weeks to complete the order. I will not be ordering from 1001mquetas again.t
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/06/2020
Fast an good service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/06/2020
Fast an good service. Fast an good service.
Response from 1001hobbies
Dear Bernt-Eigil Oeren, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. See you soon on 1001 hobbies site.