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A
Rating: 5 out of 5
Products at the top Very good quality I am delighted!
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
EXCELLENT! EXCELLENT!! Just wish 1001 ModelKits would open a store here in the USA????As well!! Huge selection and easy to find what you need on the web site.A+++++
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Response from 1001hobbies
Dear Greg Heil, Thank you for your opinion. Customer satisfaction is our priority. Your comment and your suggestion are essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. See you soon on the 1001 Modelkits
A
Rating: 5 out of 5
Greatbuy and speedy delivery. Greatbuy and speedy delivery. Would buy again
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Response from 1001hobbies
Dear Roy Pie, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. See you soon on the 1001 hobbies site.
C
Rating: 5 out of 5
Magnificent service
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C
Rating: 1 out of 5
I have not received my order
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V
Rating: 5 out of 5
Very pleased with the service and kept me up to date with the delivery lead times which were delayed because of Covid-19
V
Rating: 1 out of 5
I felt i was deceived by the Company not stating that they are based in France. Your communication skills are poor and so is your delivery speed.4 weeks for delivery. I will not be using again
V
Rating: 5 out of 5
They have a good range of models at pretty good prices. Delivery from France to the UK, especially during the pandemic, has been swift and at the beginning rather than at the end of the promised period. All items delivered intact and undamaged. No problems with this company.
V
Rating: 3 out of 5
One of the best on line hobby stores I have ever used. Even with all that's going on today I Received my orders in a timely manner with NO issues. Keep up the good work.
V
Rating: 2 out of 5
Wrong rocket model delivered. I had ordered the German mission model rocket. French mission was delivered. The plastic bag with the components is torn open. Not a good service.
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V
Rating: 5 out of 5
One of the best on line hobby stores I… One of the best on line hobby stores I have ever used. Even with all that's going on today I Received my orders in a timely manner with NO issues. Keep up the good work.
A
Rating: 5 out of 5
this 1 350"" hoby boss dunkerque battleship""....recu yesterday is superb a blank assembly has already been tested....c is clean without burrs the photo cuts that are with extra fine.... .coque monté c'est une pièce de 640mm je visualise deja une superbe maquette au tarif pluto bien placé (si l'on prend exemp"""IJN fugimi"""" MERCI
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A
Rating: 5 out of 5
Well packaged products. Fast delivery times. Suitable payment methods. Wide variety of well photographed products. A serious specialist company. We highly recommend it my
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A
Rating: 1 out of 5
It's been almost 1 month since I placed my order and I haven't heard anything. I fully understand that there is a delay due to Covid19, but the least you can do is keep the customer regularly informed of developments. Unfortunately this is not the case, as shown by the date of the last
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A
Rating: 5 out of 5
Quality article
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A
Rating: 1 out of 5
order without follow-up no information services or correct answer. does not care about the customer: parcel (thus 36 euros of colisimo urgent paid) in waiting of treatment since one month with a response type boat to the complaints ABUSIVE THIEF. LAMENTABLE.
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A
Rating: 5 out of 5
One of the best on line hobby stores I... One of the best on line hobby stores I have ever used. Even with all that's going on today I Received my orders in a timely manner with NO issues. Keep up the good work.
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A
Rating: 1 out of 5
Placed an order with 1001 Maquettes in France on April 20th. By MAY 26th no word no nothing so I wrote saying I no longer needed the item asking to cancel and refund. ON the 27th they write back asking if I really mean it. I reply on the 27th yes cancel and refund. I get a reply TODAY May 29th that they are so sorry but the item was supposedly shipped on the 27th. Is this good customer service? I leave it to you but I will NEVER deal with them again! Their service was MERDIQUE!!!!
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A
Rating: 5 out of 5
Perfect, thank you!
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A
Rating: 5 out of 5
Well received satisfied with my purchase in the process of assembly to see once finished ????
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A
Rating: 5 out of 5
Items meeting description. Helpful seller. Shipping on time.
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C
Rating: 5 out of 5
Very good service.
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C
Rating: 1 out of 5
Almost two months ago I placed an order for scalextric and it still hasn't arrived. I am very unhappy and have asked for a refund of the items.
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C
Rating: 1 out of 5
Good.I have ordered a model already a month and a half ago. And I do not receive it.and also double the price. A zero in service. I may have to take other measures
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C
Rating: 5 out of 5
Everything arrived correctly. A little late but given the circumstances of the viral pandemic it was to be expected.
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C
Rating: 3 out of 5
It takes a long time for the merchandise you ordered to arrive. Otherwise fine
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V
Rating: 5 out of 5
Very Good model
V
Rating: 5 out of 5
A very good experience - I ordered a kit on 17 May with some other items - Received shipment confirmation 18 May. When I was unable to use the link on the website to track the shipment I contacted them by email and received a response within 2 hours giving a link to use - which for reference was trackyourparcel.eu Everything arrived today well packed. There are quite a lot of negative reviews here - I felt I should redress the balance a little !
V
Rating: 5 out of 5
Excellent A very good experience - I ordered a kit on 17 May with some other items - Received shipment confirmation 18 May. When I was unable to use the link on the website to track the shipment I contacted them by email and received a response within 2 hours giving a link to use - which for reference was trackyourparcel.eu Everything arrived today well packed. There are quite a lot of negative reviews here - I felt I should redress the balance a little !
A
Rating: 5 out of 5
Excellent A very good experience - I ordered a kit on 17 May with some other items - Received shipment confirmation 18 May. When I was unable to use the link on the website to track the shipment I contacted them by email and received a response within 2 hours giving a link to use - which for reference was trackyourparcel.eu Everything arrived today well packed. There are quite a lot of negative reviews here - I felt I should redress the balance a little!
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A
Rating: 5 out of 5
Small model meeting my expectations delivered with great care and in a more than resona timeframe.
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A
Rating: 5 out of 5
Serious and reliable. Wide selection. Careful shipping
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A
Rating: 5 out of 5
No problems with the product
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A
Rating: 5 out of 5
First experience with 1001 maquettes for the purchase of a traxxas trx4 really delighted with the result very fast delivery nikel packaging I would recommend for sure
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A
Rating: 5 out of 5
I've found some models I'd been looking for a long time. And the site is a pleasure to visit
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A
Rating: 5 out of 5
excellent service
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A
Rating: 5 out of 5
Great product as an enthusiast I recommend it
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V
Rating: 5 out of 5
Very reliable
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A
Rating: 5 out of 5
No review
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A
Rating: 1 out of 5
Ordered a puzzle Paid Payment accepted but no email with info about my order impossible to contact you and not even a response to emails sent. Since you accepted payment at least have the seriousness to respond and let you know something. I will act accordingly
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