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Rating: 5 out of 5
Nothing to say perfecto
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3 and 5 stars
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Rating: 5 out of 5
THE PURCHASE WAS MADE FOR MY SPOUSE DURING A PERIOD OF CONFINEMENT. HE IS VERY SATISFIED WITH THIS PURCHASE.
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Rating: 5 out of 5
Nickel E Received on time
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Rating: 3 out of 5
the deliveries went wellthe only thing I didn't appreciate was the invoicing for 3 shipments and I don't know what charges? even though I sent an e-mail telling you to group the 3 orders together precisely to avoid these shipments which, in my opinion, are excessive for shipping 80 kms from parisI apologize for being a little direct but you're asking for the truth to be told. best regards herve chauvet
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Rating: 1 out of 5
2 weeks waiting for 2 cans of paint when I'm in the 93, 20 minutes from Paris. I find this lamentable. I understand that the circumstances of the confinement made that all turned with slowed down but good on other site whose store is much farther than the Parisian areas I was delivered in 2 days 3 days max. I won't be going through you again to get my material.
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Rating: 2 out of 5
The material was no problem but the shipment was delayed for more than two weeks with no information about it.
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Rating: 1 out of 5
After a month of waiting, the order has still not arrived, I understand that due to the exceptional situation that the country is going through, it is taking longer than expected, but the order tracking button does not work and I do not know where exactly my order is. The order was charged after 5 days.
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Rating: 1 out of 5
I have had to buy from another store and I still have not received the products I bought since April 29th when they were sent to me.
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Rating: 5 out of 5
Ordered model paint on March 17 order got confirmed a day later and email 2 days later that was processed on March 18. By May 5th still nothing reply on an email they told that the order was shipped on March 26 and I should ask in 15 days again. By May 20 still nothing and now they went silent on my emails. Asked for refund now through my credit card company. Would not use it again.
V
Rating: 1 out of 5
Ordered model paint on March 17 Ordered model paint on March 17, order got confirmed a day later and email 2 days later that was processed on March 18. By May 5th still nothing, reply on an email they told that the order was shipped on March 26 and I should ask in 15 days again. By May 20 still nothing and now they went silent on my emails. Asked for refund now through my credit card company. Would not use it again.
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Rating: 3 out of 5
Given the criticality of the moment that the whole world is experiencing I would say to disregard these evaluations waiting to make a judgment when things have settled down and everyone can work at their best Greetings Visconti
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Rating: 1 out of 5
Net of emergency covid..... Bad service sloppy and unclear bordering on ridiculous.... Models arrived almost a month after order.... Only positive note undamaged and correct merchandise.... I will not repeat the experience
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Rating: 1 out of 5
My second announcement of dissatisfaction. Admitting that the Covid 19 was very disruptive, an order placed at the end of March, debited at the beginning of April, was refused on May 4 by the deliveryman, who noted on the unopened package. Since then, numerous emails to be reimbursed have gone unanswered, the telephone has been cut and I'm out of pocket by more than 200 euros.IT'S REALLY LAMENTABLE FROM 1001 MAQUETTES. They even asked me to take photos of my finished model for their ad and promised a refund within 15 days, letting me believe that the post office hadn't returned the package.
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Rating: 5 out of 5
Quick and efficient
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Rating: 5 out of 5
Fast good communication I recommend model conforms to model
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Rating: 5 out of 5
Excellent service
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Rating: 5 out of 5
Great work and very fast shipping. Hobbies 1001 is a very serious supplier. Highly recommendable.
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Rating: 1 out of 5
Ordered model paint on March 17 Ordered model paint on March 17, order got confirmed a day later and email 2 days later that was processed on March 18. By May 5th still nothing, reply on an email they told that the order was shipped on March 26 and I should ask in 15 days again. By May 20 still nothing and now they went silent on my emails. Asked for refund now through my credit card company. Would not use it again.
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Rating: 1 out of 5
After ordering the model of the Honda 750 Four I received an article of deplorable quality and despite my request for exchange or compensation 1001 Maquettes turned a deaf ear, so without relief of this dispute I will not buy anything from them despite the fact that I was a clie
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Rating: 3 out of 5
Although the parquet is in good condition we have a few small problems. The paint colors don't match. The glue is dry! Not a drop
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Rating: 5 out of 5
Very good service
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Rating: 1 out of 5
Order took a long time to arrive tel tracking very poor
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Rating: 5 out of 5
Considering the awkward times we are going through my parcel arrived sooner than I expected
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Rating: 5 out of 5
Take extra money for fast delivery then it does not come in time said. Still not got yet. Check their community section on FB page lots of people with same complaint. I will not order from here again and suggest no one does. Appear a cowboy operation. I am.appealing through PayPal for a refund.
V
Rating: 1 out of 5
Very unhappy customer. Take extra money for fast delivery then it does not come in time said. Still not got yet. Check their community section on FB page, lots of people with same complaint. I will not order from here again and suggest no one does. Appear a cowboy operation. I am.appealing through PayPal for a refund.
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Rating: 5 out of 5
Very satisfied. Despite the covid 19 problem and its effect on shipping I received everything (glazes and modeling colors) in a timely manner. Positive experience for me.
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Rating: 1 out of 5
Very unhappy customer. Take extra money for fast delivery then it does not come in time said. Still not got yet. Check their community section on FB page, lots of people with same complaint. I will not order from here again and suggest no one does. Appear a cowboy operation. I am.appealing through PayPal for a refund.
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Rating: 3 out of 5
Good product but chronopost delivery 20 euros received 10 days after ordering
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Rating: 5 out of 5
Very good 1st order on this site
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Rating: 1 out of 5
A real scam I placed 2 orders 09.03.2020 ref. NHJGNA48Q tracking TYPFQP200006007 in the amount of 5898 euros and another 08.03.2020 ref 46L166XBH tracking TYPFQP2200006065 FOR AN AMOUNT OF 6198 € NO ONE KNOWS ANYTHING NOR THE PACKAGE ARRIVES NOR THE REFUND OF THE AMOUNT IT IS A SCAM AND WE SHOULD ALL UNITE TO CLAIM AND AVOID THAT THEY DO NOT SCAM ANYONE M
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Rating: 1 out of 5
More than a month ago I placed an order and I still haven't received it. They have written me after a month and tell me that it will take another 34 weeks. Impressive
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Rating: 5 out of 5
I am writing this to say that I am rating 1001 model kits as excellent, for the sheer variety of products and the range of scales available. The quality of your products are great and I will be ordering more kits very soon. I will not hesitate to recommend you to any of my friends. A good service such as yours is a godsend to us modelers and kit builders, in these difficult times. Your website and your services are greatly appreciated, so please keep up the great work. Yours sincerely, William.
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Rating: 1 out of 5
My item was shipped 8 days ago and I… My item was shipped 8 days ago and I have not received it yet. All I can find out is that it was shipped on the 13th. Now the 21st. I see no way to contact 1001 to ask for help and no way to further track my package . I’m just out $ for the second time on the same item. Different sellers though. Just my luck. All I want are my diff gears.
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Rating: 5 out of 5
Deadline met. Huge choice.
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Rating: 5 out of 5
Fast delivery and compliant products.
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Rating: 1 out of 5
My item was shipped 8 days ago and I... My item was shipped 8 days ago and I have not received it yet. All I can find out is that it was shipped on the 13th. Now the 21st. I see no way to contact 1001 to ask for help and no way to further track my package . I'm just out $ for the second time on the same item. Different sellers though. Just my luck. All I want are my diff gears.
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C
Rating: 5 out of 5
everything arrived as expected
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Rating: 1 out of 5
Very poor service, practically a scam. I placed an order last April 24 and today 27 days later I am still waiting for them to send it to me despite my constant complaints. They claim to be out of stock of two items but despite having accepted their offer of a credit note (they do not refund the money) I still have not received the rest of the products I bought and paid for.
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Rating: 3 out of 5
But who delivered it orderedou Not to the addressee Strange?
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Rating: 5 out of 5
Model ""fanatic"" if I can call it that ... I'm talking about an Audi R8 ... Challenging assembly ... So it takes passion and dedication ... What to say really nice!
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