Customer reviews of 1001hobbies

After placing my order online I never received any order acknowledgement or despatch notification emails. Any attempt to ascertain any response by email resulted in zero reply. Only after raising a case with Paypal the product that advertised as in stock was dispatched 12 days after ordering according to the postmark on the package. This is NO WAY WHATSOEVER to treat a customer. Therefore I will no longer deal with 1001maquettes. In addition their new named website 1001hobbies.fr results in a security warning from my security software. Warning? ADDITIONAL INFO IN RESPONSE TO SUPPLIER REPLY. I ensured that my email address was correctly entered there is no soft bounce my email queries did not elicit any response. 4 to 6 business days don't equate to a total of 12 days. Last of all the website DID say in stock so please do not question my integrity. FURTHER REPLY TO SUPPLIER 2ND REPLY. I have NEVER had such level of problems with any other online supplier of goods. Your 1001hobies.fr still produces a security warning for me. Therefore I abide by my decision to take my business elsewhere.

Preparations a bit long

Prices were fine, and they had stock where a lot of other people didn't. Would use again. Delivery fine too, within the timeframe indicated

I think they are formal and perfect...

Parcel delivered after 3 weeks and 6 exchange of mail: lost supposedly delivered . Exécrable et plus j

hello recovery of the goods at the store. very good reception and goods well packed

very disappointed not received the right merchandise and colors and no compensation

perfect delivery time as well as packaging soap leaves something to be desired battery does not charge without result for the moment even by proposing the pa

Terrific seller. Model was delivered quickly and well packed. Will order from them again.

Terrific seller Terrific seller. Model was delivered quickly and well packed. Will order from them again.

everything happens very quickly

I placed my order and paid for it on January 17 and they still haven't sent it to me. I remind you that it is March and they don't answer the emails or send you the tracking of the order.

Terrific seller Terrific seller. Model was delivered quickly and well packed. Will order from them again.

The B1 bis tank is cheaper on other sites. You can easily check. One site lists it at less than 70 eu

I have sent an email and still no reply.

Store super stocked item ordered arrived all well would recommend it .

Very good products thank you :

Love the collection of quality kits. Order processing was fast.

The service from the saleswoman was perfect However, what lags behind at this company is the assortment I came to the store from Zaandam assuming that all the items I had asked for were in stock This was not the case However, what has greatly determined my opinion is the fact that these could not be ordered either Hence my grade

very good equipment and very good customer relations and claims service

Large selection of products delivered quickly.

Love the collection of quality kits Love the collection of quality kits. Order processing was fast.

Everything okay!!!!

Love the collection of quality kits Love the collection of quality kits. Order processing was fast.

Poor customer service and products not in accordance with the description

All OK thanks

Fast serious people everything perfect .

Na 10 dagen nog steeds geen beweging op mijn bestelling ? Status blijft op in behandeling staan dit terwijl het product op stock is?

The description of a paint purchased was not precise: I received a metalised paint that didn't match at all.

Fast and responsive

VERY SATISFIED WITH ORDERS AND DELIVERY TIME

Very quick delivery to the UK, excellent service!

quality and speed

Na 10 dagen nog steeds geen beweging op... Na 10 dagen nog steeds geen beweging op mijn bestelling ? Status blijft op in behandeling staan, dit terwijl het product op stock is?

Very long lead times for each order

Na 10 dagen nog steeds geen beweging op… Na 10 dagen nog steeds geen beweging op mijn bestelling ? Status blijft op in behandeling staan, dit terwijl het product op stock is?

A well-stocked store, fast ordering and a dense network of relays in a department. I can't say enough. Bravo

reliability efficiency

Great help over the phone. Thanks again

Very bad experience. They sent me the wrong order and it was very difficult to contact them. Resolved that they do not have stock of what I ordered I sent them the wrong package and still waiting for a refund. I will never buy from them again.