English 
A
Rating: 5 out of 5
great product
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 312 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Fast delivery, perfectly packaged and protected
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A
Rating: 5 out of 5
Fast delivery, good responsiveness in case of problems
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A
Rating: 5 out of 5
Nothing to say. Impeccable
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A
Rating: 5 out of 5
very good contact
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A
Rating: 5 out of 5
The service is good but sometimes long...it's a pity otherwise I'm quite satisfied overall.
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A
Rating: 5 out of 5
Fast and efficient as always
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A
Rating: 1 out of 5
NOPE NOPE! I will NEVER again order from them. I ordered something a LONG time ago for my husband's birthday and still never showed. I've reached out to them a few times and each time they said it was coming. This last time they wrote back and said unfortunately it's a loss. REALLY?? Super unprofessional !
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Response from 1001hobbies
Hello, We proposed you a refund or a new shipment the day after we received you e-mail which you didn't answer until we answer you here. Sincerely,
A
Rating: 5 out of 5
Very fast delivery
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A
Rating: 5 out of 5
Very helpful staff 100% model dispatch... Very helpful staff 100% model dispatch and postal service. Thank you
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A
Rating: 5 out of 5
Very fast delivery
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A
Rating: 2 out of 5
Order and delivery problems
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G
Rating: 5 out of 5
Top service!
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V
Rating: 1 out of 5
NOPE NOPE! I will NEVER again order from them. I ordered something a LONG time ago for my husband's birthday and still never showed. I've reached out to them a few times and each time they said it was coming. This last time they wrote back and said unfortunately it's a loss. REALLY?? Super unprofessional !
Response from 1001hobbies
Hello, We proposed you a refund or a new shipment the day after we received you e-mail which you didn't answer until we answer you here. Sincerely,
V
Rating: 5 out of 5
Very helpful staff 100% model dispatch… Very helpful staff 100% model dispatch and postal service. Thank you
V
Rating: 3 out of 5
Very helpful staff 100% model dispatch and postal service. Thank you
V
Rating: 5 out of 5
NOPE! I will NEVER again order from them. I ordered something a LONG time ago for my husband's birthday and still never showed. I've reached out to them a few times and each time they said it was coming. This last time they wrote back and said unfortunately it's a loss. REALLY?? Super unprofessional !
A
Rating: 5 out of 5
magnificent reproduction on a scale of 118
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A
Rating: 5 out of 5
RAS I recommend
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A
Rating: 5 out of 5
serious fast conform product perfect from order to delivery
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A
Rating: 5 out of 5
No problems No problems. Product came quickly to the US. I would use them again.
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V
Rating: 5 out of 5
Everything went perfectly super store!
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V
Rating: 5 out of 5
No problems No problems. Product came quickly to the US. I would use them again.
V
Rating: 5 out of 5
No problems. Product came quickly to the US. I would use them again.
A
Rating: 3 out of 5
Bonjourje regrette beaucoup d'avoir pris la peinture revell chez vous car les petits pots en carré c'est vraiment pas pratique a ouvrir je n'en reprendirai quelle idée de faire des formes comme ça désolé de ce compromis cordial
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A
Rating: 5 out of 5
Catalogue-compliant
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A
Rating: 5 out of 5
Rare model found on this site
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A
Rating: 5 out of 5
Last time I had an appalling delay and little explanation... glad to see that everything is back to normal. Thank you
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A
Rating: 5 out of 5
Perfect as usual, fast delivery and perfect packaging.
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A
Rating: 5 out of 5
Impressive selection, quality service and fast delivery. I recommend
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A
Rating: 5 out of 5
vvvvxxxxxxxxx
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A
Rating: 5 out of 5
Perfect from A to Z
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A
Rating: 5 out of 5
perfect nothing to say
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C
Rating: 5 out of 5
Very effective in delivery. I was not at home and they attended to the schedule I asked them to deliver. Perfect packaging
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A
Rating: 1 out of 5
ORDER made on January 07 and paid called the14 response package blocked because it lacks a product in agreement we change a ref and the package leaves tomorrow either!! the 16 recall the package has disappeared we keep you informed my 88.30 € have not been lost for everyone reference: 189742 and a disappointing birthday the 17 for a friend forced me to turn to Amazon you will understand that I do not vou
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C
Rating: 1 out of 5
On December 27th I made the purchase in which it said that it would take 8 days to arrive and today I still have not received anything and the woman who attends in Spain all she does is to give capotazos and not make it clear where it is or how long it will take.
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V
Rating: 5 out of 5
Service rapide et fiable vers le… Service rapide et fiable vers le Royaume-Uni
V
Rating: 1 out of 5
Absolutely terrible customer service March 2020 update: Still waiting February 2020 update: Several weeks later, after claiming to be processing a refund, I am still waiting. Absolutely terrible customer service, waited a month for an item that showed as shipped only to be told they marked as shipped as a mistake with no resolution. Even in their reply below, you can see how half hearted their customer service is. I never received even an apology and am still waiting for a refund. Do not purchase from this website. As you can continue to see below, they have never even attempted to apologize, just more dumb jokes. This was a late gift request from my nephew and I was thrilled to see in stock here because it was sold out everywhere else. Instead the order stalled after a couple days, reading as 'shipped' with no update or communication. Not everyone is in on your brand of humor, some people just want to buy a thing and have it delivered to the address provided in the time frame that was given at check, you know, like how all e-commerce sites work. Not this one though, they will not deliver your order and think they're cool with insider humor while doing it. I'm sure whatever self-important reply they have next will only continue to show how little they care about their customers. Literally all that needed to be said, was 'We're so sorry, we will process a refund' or you could have provided any update to shipping when something was clearly stalled for about 3 weeks on an order that should have been delivered within one.
Response from 1001hobbies
Hello sir, It was shipped, we told you it was probably lost due to the time and we proposed you different solutions. Edit : Sir, we have answer you e-mais and have asked for the refund which takes place within two weeks following the time we have asked as written in our sales condition. I am sorry I didn't answer to : ""So no apology? Just some stupid jokes? This is the epitome of absolutely terrible customer service. Go fuck yourself."" Following my answer : ""Hello Mr. Harris, We are not a scam, one of our team member just made a mistake and ship it as en eco delivery and not Express ... Celestine went straight to the Warp ... I have asked for a refund of your order as it is unfortunatly unavailable at the moment with GW. Hail Hydra ... I mean the Emperor sorry,"" Second edit : Sir, Buying with us doesn't allow you to be insulting as you were and not use the minimum of politness, we are still human being answering to you. We understand you are disapointed that you didn't receive the gift. We had prefered use humor to answer your harsh emails. We care a lot about our customer and we do as much as we can when they allow us when it is possible. Sincerely,
V
Rating: 2 out of 5
Service rapide et fiable vers le Royaume-Uni
V
Rating: 5 out of 5
March 2020 update: Still waiting February 2020 update: Several weeks later after claiming to be processing a refund I am still waiting. Absolutely terrible customer service waited a month for an item that showed as shipped only to be told they marked as shipped as a mistake with no resolution. Even in their reply below you can see how half hearted their customer service is. I never received even an apology and am still waiting for a refund. Do not purchase from this website. As you can continue to see below they have never even attempted to apologize just more dumb jokes. This was a late gift request from my nephew and I was thrilled to see in stock here because it was sold out everywhere else. Instead the order stalled after a couple days reading as 'shipped' with no update or communication. Not everyone is in on your brand of humor some people just want to buy a thing and have it delivered to the address provided in the time frame that was given at check you know like how all e-commerce sites work. Not this one though they will not deliver your order and think they're cool with insider humor while doing it. I'm sure whatever self-important reply they have next will only continue to show how little they care about their customers. Literally all that needed to be said was 'We're so sorry we will process a refund' or you could have provided any update to shipping when something was clearly stalled for about 3 weeks on an order that should have been delivered within one.