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C
Rating: 2 out of 5
After a month I am still waiting for my order to arrive. I don't quite understand the problem
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 312 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
I am very satisfied with the products I received
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A
Rating: 1 out of 5
Since my order was dispatched on November 5, I'm still waiting for it to be delivered today, November 19! The first relay point I had chosen was no longer available, so it had to be delivered to another relay point, which was also no longer available, and I was told I had to go to another relay point further away, which was much less accessible for me. Then on 1311 at 12.11pm: Your parcel was picked up at our logistics site. Due to an overload of activity on our logistics site, your parcel will be delivered within 48 hours. We will do our utmost to deliver it as soon as possible to your relay point. You will be notified by e-mail or SMS when your parcel is available at the Point Relais. On 1611 at 9:36: Same And now same day same time: We apologize for the delay of your package. We will do our best to deliver as soon as possible. Please check back soon for an update. I sent an email to adrmaquettes to try to get news on 1411: nothing no reply
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A
Rating: 5 out of 5
On-time delivery and good quality products
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A
Rating: 5 out of 5
Very satisfied with my order fast compliant well packaged thank you I will return to vo
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A
Rating: 5 out of 5
Order conforms well packaged and delivered within the time announced
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A
Rating: 2 out of 5
Delivery much too long 10 days between order and delivery.
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A
Rating: 5 out of 5
Good service, nothing to complain about
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V
Rating: 5 out of 5
Very fast and super article very good
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A
Rating: 5 out of 5
Conforms to order
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A
Rating: 5 out of 5
Great Great Selection of models
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A
Rating: 5 out of 5
The parcel was as expected and well protected. Merc
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A
Rating: 5 out of 5
Packaging ok. Delivery time ok. I recommend
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A
Rating: 5 out of 5
concorde boeing 747 couleurs daNs les plastiques meme 20 sur 5heller made in france JE PEINT QUART MAQUETTISTE EXPERIMENTER MAIS PEUS DIRECTEMENT REVENDRE PLUS CHERE COEUR CHOIX 1001 MAQUETTE
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A
Rating: 5 out of 5
Fast shipping
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V
Rating: 5 out of 5
Great Selection of models
A
Rating: 5 out of 5
Great choice on the site. A little difficult to navigate, you get lost and then you find yourself again... But you eventually find what you're looking for. Very well packaged items
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V
Rating: 5 out of 5
Great Great Selection of models
G
Rating: 1 out of 5
Answer does not match mail from customer service In addition, problem still not solved
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A
Rating: 5 out of 5
Fast, correct delivery - products as ordered
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A
Rating: 5 out of 5
All OK Thanks
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A
Rating: 5 out of 5
Fast and accurate delivery
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V
Rating: 5 out of 5
Perfect is only available here .
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A
Rating: 3 out of 5
15 DAYS FOR 1 ORDER MUCH TOO LONG
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A
Rating: 5 out of 5
Delivered in time with the cadea package
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A
Rating: 1 out of 5
Order still not received for a week I contacted the SAV and obviously the order was lost in the mail.
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A
Rating: 5 out of 5
Very fast shipping, very careful and very good tracking col
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A
Rating: 5 out of 5
Excellent seriousness Merc
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A
Rating: 3 out of 5
long lead time between order and delivery
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A
Rating: 5 out of 5
Fast delivery compliant order tracking by e-mail nothing to complain about perfect
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V
Rating: 5 out of 5
Great people to deal with, helpful and good communication
V
Rating: 5 out of 5
The kit was delivered by a responsible courier and in tip top condition. The outer box protected the fragile parts in the kit. Fantastic
V
Rating: 1 out of 5
Never received my order:(
A
Rating: 1 out of 5
Waardeloze levering Waardeloze levering. Meerdere malen bestelling gedaan en artikelen na een week nog niet geleverd. Daarbij dozen beschadigd bij levering. Ook de track en Trace informatie op de sites en in de mail kloppen niet met werkelijkheid en blijven geruime week op status verzonden staan en daarna gebeurd er niets meer. Super jammer, na een paar keer proberen ga ik naar een ander!
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Response from 1001hobbies
Hallo, U heeft producten besteld in lange doorlooptijden, zoals aangegeven op de productfiche en op het overzicht van uw winkelwagen op het moment dat u uw bestelling plaatste. We wachten op het bestelde product. We zouden het begin volgende week moeten ontvangen. De levering wordt geschat op 23/11. Gelieve rekening te houden met de informatie die bij de bestelling wordt verstrekt. Echt waar,
V
Rating: 5 out of 5
Thank you very good product.
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V
Rating: 5 out of 5
Waardeloze levering. Meerdere malen bestelling gedaan en artikelen na een week nog niet geleverd. Daarbij dozen beschadigd bij levering. Ook de track en Trace informatie op de sites en in de mail kloppen niet met werkelijkheid en blijven geruime week op status verzonden staan en daarna gebeurd er niets meer. Super jammer na een paar keer proberen ga ik naar een ander!
V
Rating: 1 out of 5
Waardeloze levering Waardeloze levering. Meerdere malen bestelling gedaan en artikelen na een week nog niet geleverd. Daarbij dozen beschadigd bij levering. Ook de track en Trace informatie op de sites en in de mail kloppen niet met werkelijkheid en blijven geruime week op status verzonden staan en daarna gebeurd er niets meer. Super jammer, na een paar keer proberen ga ik naar een ander!
Response from 1001hobbies
Hallo, U heeft producten besteld in lange doorlooptijden, zoals aangegeven op de productfiche en op het overzicht van uw winkelwagen op het moment dat u uw bestelling plaatste. We wachten op het bestelde product. We zouden het begin volgende week moeten ontvangen. De levering wordt geschat op 23/11. Gelieve rekening te houden met de informatie die bij de bestelling wordt verstrekt. Echt waar,
A
Rating: 1 out of 5
Ordered and paid on 6.11 Still nothing received on 15.11 Action on my part today because no news Response The package has not left . NOT VERY S
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A
Rating: 5 out of 5
No worries parcel arrived on time and in good condition I recommend this si
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V
Rating: 5 out of 5
Sometimes it is a bit difficult for me to find what I am looking for on your homepage. -)
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