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P
Rating: 3 out of 5
For the second time, incorrect package destination with impossibility or difficulty in retrieving them.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 2, 3 and 5 stars
Reset filtersC
Rating: 5 out of 5
Everything was respected regarding delivery times and the quality of delivery. An EDUARD model has a multitude of details and guaranteed quality.
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M
Rating: 5 out of 5
Everything perfect
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P
Rating: 5 out of 5
Great site, great products and prices, great communication
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F
Rating: 5 out of 5
Great customer service. I had ordered some colors that had a slight delay in delivery from the manufacturer. I was immediately notified. But once the shipment was sent, I had the material at home in three days. Well done!
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L
Rating: 5 out of 5
Very reliable site
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V
Rating: 5 out of 5
This has been my first order and everything has been perfect.
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M
Rating: 5 out of 5
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W
Rating: 2 out of 5
It took a long time before the items were available. Uncertainty about who took over the shipping from Chronopost in the Netherlands and where the package was ultimately delivered. Annoying that 1001 hobbies was not reachable by phone. After the message that the package was delivered, it took another 4 days before I could pick it up.
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C
Rating: 5 out of 5
Good.
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R
Rating: 1 out of 5
I bought a cmk A-1H detail set and received some 1/72 figures from cmk! I complained and didn't receive any contact! I will never shop on this site again!
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J
Rating: 5 out of 5
Everything is correct
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D
Rating: 5 out of 5
Very good service.
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O
Rating: 5 out of 5
Perfect
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H
Rating: 5 out of 5
Very professional and fast!
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C
Rating: 5 out of 5
They fulfilled what was promised and did not take long
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T
Rating: 2 out of 5
1 week of delay is really too long
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C
Rating: 5 out of 5
shipping on time, great price. Everything is fine!
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G
Rating: 5 out of 5
Great service, package arrived well packaged and on time
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P
Rating: 5 out of 5
In line with my expectations
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F
Rating: 5 out of 5
Fast delivery
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A
Rating: 3 out of 5
arrival in a short time not at home but in storage
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M
Rating: 5 out of 5
Everything was perfect!
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M
Rating: 5 out of 5
Very fast
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A
Rating: 5 out of 5
PERFECT TODO, FAST AND RELIABLE.
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G
Rating: 5 out of 5
Everything was excellent, notifications and delivery!
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D
Rating: 1 out of 5
Hello, it is rare for me to give such a bad rating but almost 2 months before receiving the ordered package 2 weeks before my son's birthday. We are 2 unhappy customers. Moreover, the only means of communication was emails. To top it off, not even a commercial gesture. As someone who is in sales, I don't find this acceptable.
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F
Rating: 5 out of 5
Effective and fast in shipping
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C
Rating: 5 out of 5
ras
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C
Rating: 5 out of 5
Super fast
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P
Rating: 5 out of 5
Great service
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P
Rating: 5 out of 5
Fast delivery
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J
Rating: 1 out of 5
8 months to be delivered. While it was noted that the items were available. It's a bit long... At a minimum, you could have communicated. I only received vague and non-specific responses and only when I asked you. So yes, I am disappointed with the experience
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J
Rating: 5 out of 5
Good value for money, the shipping costs are a bit expensive compared to the product
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T
Rating: 5 out of 5
Respect for the delivery date, adequate packaging. Perfect
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P
Rating: 5 out of 5
Very well. No problem. Great
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C
Rating: 1 out of 5
15 days between the purchase and delivery for a board game. I do not recommend this site
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L
Rating: 5 out of 5
Fast, efficient
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P
Rating: 5 out of 5
1001 hobbies keeps all its promises
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A
Rating: 1 out of 5
After 1 week without news, I have written 3 emails regarding the status of my order, without any response. I then called both your French and Dutch customer service, but there was no response from the French side, no one picked up, in the Netherlands I received an automatic message... that I had to send an email...?? Only after a customer at Paypal intervened did they wake up and my shipment finally arrived.... sad.
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