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A
Rating: 5 out of 5
Just perfect, thanks to the whole team.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 302 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
On-time delivery, competitive price
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A
Rating: 5 out of 5
Correct delivery, well packaged and delivered on time. No problems
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A
Rating: 5 out of 5
Thank you very much for the good products and your responsiveness.
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C
Rating: 5 out of 5
Everything perfect packaging and speed of shipment.
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A
Rating: 5 out of 5
Excellent customer service on the phone to help you choose products Order arrived on time Mer
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A
Rating: 3 out of 5
This was my first order on this site. The order was placed well in advance of Christmas (1 month before) and the delivery time on the site was 5 to 7 days for the boats chosen. They finally arrived, but I had to call twice (one boat didn't arrive, the other didn't conform, so I had to change refs) to get them in time just before Christmas. What would have happened if I hadn't phoned? I don't know what would have happened. I'd like to take this opportunity to thank the people who helped me with my calls. They were very professional and really great. But at the time I put 3 stars and not 4. I hope it will get better in case
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A
Rating: 5 out of 5
excellent transactionI highly recommend
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A
Rating: 5 out of 5
Very nice puzzle identical to the photo and received on time.
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A
Rating: 2 out of 5
I paid 1€ more for 48h delivery and the parcel took 8 days to be picked up.
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A
Rating: 5 out of 5
Very competitive prices (I've done a lot). We haven't tested the paints yet as it's a Christmas present, but delivery was quicker than expected.
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A
Rating: 5 out of 5
Perfect: received on time, quality packaging. I'll use them again.
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A
Rating: 5 out of 5
Large selection fast delivery
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A
Rating: 5 out of 5
Fast delivery and compliant products.
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V
Rating: 5 out of 5
Good service will use again
V
Rating: 5 out of 5
Superb service, very happy.
V
Rating: 2 out of 5
Got exactly what i ordered and on time
V
Rating: 5 out of 5
Got exactly what i ordered and on time Got exactly what i ordered and on time
A
Rating: 5 out of 5
Excellent! I easily found my items and received them quickly. Thank you
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A
Rating: 5 out of 5
Very good advice from the salesmen Purchase as I wished Mer
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A
Rating: 5 out of 5
Good reception, product meets my expectations and fast delivery. Thank you
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A
Rating: 5 out of 5
Got exactly what i ordered and on time Got exactly what i ordered and on time
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A
Rating: 5 out of 5
very satisfied with my order
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A
Rating: 5 out of 5
super très pr
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A
Rating: 5 out of 5
Conforms to my order and fast delivery RA
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A
Rating: 5 out of 5
Order respected in every respect with a great delivery time. Keep up the good work
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C
Rating: 5 out of 5
I liked the seriousness, the follow up of my order and the interest in getting me the requested spare parts. My experience with the different orders I have placed with 1001 maquetas has been very positive and I can fully recommend them.
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C
Rating: 5 out of 5
Very good management and communication in order processing. Fast and efficient in the shipment of items. Satisfied because they have a wide range of products in their catalog.
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A
Rating: 5 out of 5
The information was good, all the products I ordered arrived on time, and the service was perfect when I had to change my order. I recommend
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A
Rating: 2 out of 5
I placed an order on the site at the beginning of December and my order has still not been dispatched. I don't mind hearing that you've had supplier problems, but 2 days before Christmas I find this a serious lack of professionalism.
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A
Rating: 5 out of 5
Thank you very much for your professionalism. Great customer service with a very attentive advisor. Extremely fast shipping with careful packaging. I recommend 1001maquettes without hesitation. Thanks again and see you soon!
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A
Rating: 5 out of 5
beautiful models thank you and great delivery
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A
Rating: 5 out of 5
Congrats on the speed!!!
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A
Rating: 5 out of 5
friendly salespeople clear explanations deadlines metperfect in every respect
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A
Rating: 5 out of 5
excellent service
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V
Rating: 3 out of 5
Took too long to receive it.
V
Rating: 3 out of 5
Took too long to receive it. Took too long to receive it.
Response from 1001hobbies
Dear Customer, Thank you for your feedback. We are shipping from France so the delivery to Canada takes a bit longer. Please do not hesitate to contact us if you have any question. Kind regards, The 1001Modelkits Team
C
Rating: 5 out of 5
Fast and efficient
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C
Rating: 5 out of 5
Some days of waiting more than expected but very good models and very good material. Impeccable customer service
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A
Rating: 5 out of 5
always reliable
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