English 
A
Rating: 5 out of 5
Meets our expectations
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3 and 5 stars
Reset filtersV
Rating: 1 out of 5
I ordered enamel paint for my son and I ordered an item from China. My order from China arrived but I still haven't received my item from 1001 model kit. I phoned the customer service team who basically didn't care and were very rude. I will not be purchasing from them again due to me having to go out and purchase the items again for my son to finish his college project. In short poor service rude customer service and a dont care attitude. Customer service at its worst May I also add that it states a delivered from date and not a delivered by date on your website which states at the moment delivered from 26/09/18 so reply is untrue
V
Rating: 1 out of 5
Slow and poor service I ordered enamel paint for my son and I ordered an item from China. My order from China arrived but I still haven't received my item from 1001 model kit. I phoned the customer service team who basically didn't care and were very rude. I will not be purchasing from them again due to me having to go out and purchase the items again for my son to finish his college project. In short poor service, rude customer service and a dont care attitude. Customer service at its worst May I also add that it states a delivered from date and not a delivered by date on your website which states at the moment delivered from 26/09/18 so reply is untrue
Response from 1001hobbies
Dear customer, Thank you for your feedback. The estimated arrival time of your package has been confirmed when you ordered the product for the 26th of September. So we expect that your order will be delivered this week. Please do not hesitate to contact us when you have any question. Best regards, The 1001Modelkits Team
A
Rating: 1 out of 5
Slow and poor service I ordered enamel paint for my son and I ordered an item from China. My order from China arrived but I still haven't received my item from 1001 model kit. I phoned the customer service team who basically didn't care and were very rude. I will not be purchasing from them again due to me having to go out and purchase the items again for my son to finish his college project. In short poor service, rude customer service and a dont care attitude. Customer service at its worst May I also add that it states a delivered from date and not a delivered by date on your website which states at the moment delivered from 26/09/18 so reply is untrue
Translated reviews
Response from 1001hobbies
Dear customer, Thank you for your feedback. The estimated arrival time of your package has been confirmed when you ordered the product for the 26th of September. So we expect that your order will be delivered this week. Please do not hesitate to contact us when you have any question. Best regards, The 1001Modelkits Team
A
Rating: 3 out of 5
Long lead time between order placement and receipt of order
Translated reviews
A
Rating: 1 out of 5
Package arrived empty!
Translated reviews
A
Rating: 3 out of 5
Quality products as advertised. The only downside was the delivery time. For products that should be delivered between 24 and 48 hours, my order arrived 6 days later. D
Translated reviews
A
Rating: 3 out of 5
Very good site and material at the top to re-examine packaging too light 2 orders and 2 received half open speed not top 1 week between the order and delivery where other put
Translated reviews
A
Rating: 5 out of 5
frankly at the beginning I did not trust the site 1001 maquettes I decided to order myself a truck Scania R730 V8 Imperial once and the first time I ordered it was me who made a mistake in the assembly and I recommended a truck Scania R730 V8 Imperial and I am not disappointed the model arrived at home in Martinique in the time that was said in the announcement of the order I am very satisfied with my purchase and rating
Translated reviews
A
Rating: 5 out of 5
Order received quickly merchandise well protected. I recommend 1001maquett
Translated reviews
A
Rating: 5 out of 5
A paradise for model builders, with everything you need and fast shipping.
Translated reviews
V
Rating: 2 out of 5
** stars because I did not receive any information that what I ordered was not in stock or available at the time of ordering. Only when I asked did I receive an email. It was another week until delivery. Delivery without outer packaging only wrapped in black foil although it was three puzzles. Fortunately arrived here without damage. All in all, not satisfactory.
Translated reviews
V
Rating: 2 out of 5
The model came save and sound. And ordering the item was easy to order.
V
Rating: 5 out of 5
Very bad service from this company - Lucky I paid with PayPal and got a full refund. Items never arrived - Waited over two weeks then contacted them - Was told not to worry that the items would arrive.....Still nothing after a month. Called again and was told would take a long time for refund so told them I would go direct to PayPal.....Sounds as if they do not care.....Will not use again - Found another company Emodels of Stoke On Trent who sent what I required at a better price and within 48 hours.......
A
Rating: 3 out of 5
Very good mail-order service (order followed by delivery) but I'm disappointed by the quality of the items purchased (Heller paints: too thick and needing to be
Translated reviews
A
Rating: 5 out of 5
Order quickly processed and delivered. Parfai
Translated reviews
A
Rating: 5 out of 5
Delivery quality ok for the 3rd time. I recommend
Translated reviews
A
Rating: 1 out of 5
Very bad service from this company Very bad service from this company - Lucky I paid with PayPal and got a full refund. Items never arrived - Waited over two weeks then contacted them - Was told not to worry that the items would arrive.....Still nothing after a month. Called again and was told would take a long time for refund, so told them I would go direct to PayPal.....Sounds as if they do not care.....Will not use again - Found another company Emodels of Stoke On Trent who sent what I required at a better price and within 48 hours.......
Translated reviews
A
Rating: 3 out of 5
Reception too long despite good coli packaging
Translated reviews
A
Rating: 1 out of 5
Hello Many e-mails for nothing no delivery despite a cash payment by Paypal with fees. I am still waiting to receive my order. Sorry, orders placed in Europe or all over the world are honored. France, a country of criminals against humanity, condemned several times by the International Criminal Court, no longer shines in my eyes. A simple order that doesn't arrive, so what about the rest? That's another debate. With all due respect. M
Translated reviews
A
Rating: 1 out of 5
Not serious at all
Translated reviews
C
Rating: 5 out of 5
All correct.
Translated reviews
V
Rating: 5 out of 5
everything perfect gladly again
Translated reviews
V
Rating: 1 out of 5
Very bad service from this company Very bad service from this company - Lucky I paid with PayPal and got a full refund. Items never arrived - Waited over two weeks then contacted them - Was told not to worry that the items would arrive.....Still nothing after a month. Called again and was told would take a long time for refund, so told them I would go direct to PayPal.....Sounds as if they do not care.....Will not use again - Found another company Emodels of Stoke On Trent who sent what I required at a better price and within 48 hours.......
A
Rating: 1 out of 5
Hello A particularly unpleasant experience. I bought on 1001maquettes 3 puzzles in promotion my order was accepted and paid. The company then cancelled the order, stating that there had been a price error. I was reimbursed but lost a lot of time and money, especially as I lost another opportunity to buy at a good price. No gesture offered by 1001 puzzle. I will not return. Site to be avoided. There may be many more cases of this kind, as I was not spontaneously offered the opportunity to buy a puzzle.
Translated reviews
A
Rating: 5 out of 5
Perfect, I'll be back.
Translated reviews
A
Rating: 5 out of 5
Excellent - everything went very smoothly I highly recommend it
Translated reviews
A
Rating: 5 out of 5
Perfect service. Order received 3 days after purchase
Translated reviews
C
Rating: 5 out of 5
The product is perfect. It conforms to what was ordered. All very well
Translated reviews
V
Rating: 1 out of 5
Ordered paid immediately and then.... nothing more! I'm not impatient but when I read various reviews I got nervous and immediately opened a paypal case - especially as emails ALL REMAIN UNANSWERED! If you open a case with an honest seller you at least get a response - whatever the excuse. But here: NOTHING AGAIN! Either fraudsters at work or dilettantes. I don't know. But if you don't even reply, I have to fear the worst. My good money (for which I have to work HARD) is now in PayPal orbit. I haven't seen any goods yet. Anyone can deliver later. But not replying is the very worst! I can only warn against this store!
Translated reviews
A
Rating: 5 out of 5
Detailed site and serious seller
Translated reviews
A
Rating: 5 out of 5
Excellent!
Translated reviews
V
Rating: 3 out of 5
delivery too long and I had to pay for it ! Next time I will buy from Irish website or UK
V
Rating: 2 out of 5
Poor execution - I ordered online and chose Dhl shipping so that I would receive the item in time but my item was shipped regular mail and will definitely arrive much later than promised.
A
Rating: 5 out of 5
All's well not
Translated reviews
A
Rating: 3 out of 5
Satisfied with the product but it took too long to receive the parcel. cdlt P.Favalessa
Translated reviews
A
Rating: 3 out of 5
Delivery time too long. 2 weeks to be delivered despite a small quantity a
Translated reviews
V
Rating: 2 out of 5
Poor execution Poor execution - I ordered online and chose Dhl shipping so that I would receive the item in time but my item was shipped regular mail and will definitely arrive much later than promised.
V
Rating: 1 out of 5
,delivery too long and I had to pay… ,delivery too long and I had to pay for it ! Next time I will buy from Irish website or UK
V
Rating: 3 out of 5
Excellent packaging to ensure there was… Excellent packaging to ensure there was no damage to the item, however it took a very long time to arrive!!