1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Dear customer, Your order was sent on the 12/04/18, 5 working day after you placed your order, and delivered on the 18/04/18. This delay corresponds to the information on our website. Please note we ship from France. Best regards, Customer service 1001modelkits
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2018
good experience good choice of products and speed of shipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2018
Received promptly as advertised
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2018
Fast delivery and perfect follow-up. I will come back to your site. Best regards. Bernard BOURQU
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2018
RAS EVERYTHING IS OK PERFECT THANK YOU FOR YOUR PROFESSIONALISM CORDIALLY
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 24/04/2018
We received the material we ordered that we thought was now unobtainable in the market.We are satisfied with both the material we received and the type of delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2018
The products are compliant and shipping is fast and careful. Thanks to all the team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2018
Fantastic customer service.... In a world of internet companies basically selling the same products 1001 Modelkits stands out with superb customer service. Having had an order ""lost in the mail"", they very quickly responded to my email and shipped a replacement in very short order without any charges. You can't ask anymore than that. Truly first class customer service. Thank you.....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2018
Everything conforms
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2018
Good quality model and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2018
Order conforms to my expectations. delivery time a little long (7 days) but not important for me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2018
The model was VERY reasonably priced The model was VERY reasonably priced, and arrived here sooner than I expected. I wouldn't hesitate to order from them again -- in fact, once I finish this kit, I probably WILL order another kit from them!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 24/04/2018
The model was VERY reasonably priced and arrived here sooner than I expected. I wouldn't hesitate to order from them again -- in fact once I finish this kit I probably WILL order another kit from them!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/04/2018
In a world of internet companies basically selling the same products 1001 Modelkits stands out with superb customer service. Having had an order ""lost in the mail"" they very quickly responded to my email and shipped a replacement in very short order without any charges. You can't ask anymore than that. Truly first class customer service. Thank you.....
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/04/2018
The model was VERY reasonably priced The model was VERY reasonably priced, and arrived here sooner than I expected. I wouldn't hesitate to order from them again -- in fact, once I finish this kit, I probably WILL order another kit from them!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/04/2018
Fantastic customer service.… In a world of internet companies basically selling the same products 1001 Modelkits stands out with superb customer service. Having had an order ""lost in the mail"", they very quickly responded to my email and shipped a replacement in very short order without any charges. You can't ask anymore than that. Truly first class customer service. Thank you.....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2018
Very good site, the parcel arrived quickly. The products are not very expensive and of good quality. I recommend
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/04/2018
Products conformed and delivery time respected, but the items were stacked one on top of the other without any protection in a cardboard-type pouch. Some of the products were made of glass, which could have been shattered if delivered in a glass container.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 23/04/2018
Month and a half and still have not received the order. You contact customer service and they ignore it and pass the buck to the shipping company. I have been using it for a long time and I am very happy with it.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 22/04/2018
Ordering 129009 made on 24032018 and here we are still waiting! I don't know what happened but after one month I wish to ask for return! And who knows how long you have to wait for the return as well?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2018
excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2018
Everything is perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2018
Items match well. Fast delivery. Perfect, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2018
super site qualité et rapidité au rendez-vo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2018
very good site after several years several orders .i highly recommend very serious very good products fast delivery .very good customer service .i recommend ........
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2018
Super fast shipping well protected package in short impeccable serviceab
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2018
PerfectFast and in very good condition
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/04/2018
The products arrived quickly and were... The products arrived quickly and were in good condtion, however the products arrived in a battered jiffy envelope. I wouldn't mind this if the shipping was free, however it was an extra £5.99 on top of the order cost. For that sort of money, you would expect a bit more protection. At least the products arrived in one piece.
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Response from 1001hobbies
Dear customer, Thank you for your message. We try our best to keep the shipping costs as low as possible, however as we ship from France, the costs are higher than for a domestic shipping. We remind you that shipping is free for orders above £39. Best regards, Customer service 1001Modelkits
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2018
Serious house delivery as ordered and in a short time.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 21/04/2018
Impeccable and fast delivery
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Verified Buyer
Rating: 3 out of 5
following a purchase from 21/04/2018
The products arrived quickly and were… The products arrived quickly and were in good condtion, however the products arrived in a battered jiffy envelope. I wouldn't mind this if the shipping was free, however it was an extra £5.99 on top of the order cost. For that sort of money, you would expect a bit more protection. At least the products arrived in one piece.
Response from 1001hobbies
Dear customer, Thank you for your message. We try our best to keep the shipping costs as low as possible, however as we ship from France, the costs are higher than for a domestic shipping. We remind you that shipping is free for orders above £39. Best regards, Customer service 1001Modelkits
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 20/04/2018
The prices are very expensive and the shipping costs also expensive. I cannot be told to pay almost 15€ to ship a single item is as an answer I am told that it is the cost of the courier and if instead you spend almost 40€ the courier charges themselves are reduced almost by half. Inconsistency at its best
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/04/2018
bonjour pour cette premiére commnde (test)...la livraison a été trée longue la marque de cette maquette n'est pas la meilleure je suis habitué a faire mes maquettes chez d'autres marques russe et allemande 1 commande livraison trés longue....maquette mal découpé trop de barbe ....piece manquante demi-barque ....manque le pavillon russe....piece fragile cassé......I know you're not in the parcel as the box is a bit cracked it must be an old model the parcel received was well protected and well packaged neanmonis I would recommend 1001 maquettes if the models interest me thank you for the catalog I would like to specify that I model boats and submarines recent and old only cordiale
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/04/2018
Payment error shipping delay customer service very l
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2018
it was perfect!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/04/2018
Nooit Meer ....shi.... Voor de eerste maal een bestelling gedaan op 04/04/2018 . Na een 8 dagen mailtje verzonden met de vraag waar mijn bestelling was. Bestelling was niet voorradig was het antwoord???? waarom dit dan aanbieden ???? Op 13/04/2018 naar mondialrelay. Zonder verwittiging beslissen ze totaal zelf om leveringsadres te wijzigen. We zijn nu 19/04/2018 eindelijk bevestiging van levering??? Totaal onaanvaardbaar. Nooit nog iets bestellen. 0/10
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 20/04/2018
Goods received very quickly everything ok
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 20/04/2018
Processing time from online order to dispatch is quite long at 6 days. Then there was another very long delivery time. I ordered online on 5.4. the shipment was sent on 11.4. and I received it on 19.4. That's definitely too long for me.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/04/2018
Voor de eerste maal een bestelling gedaan op 04/04/2018 . Na een 8 dagen mailtje verzonden met de vraag waar mijn bestelling was. Bestelling was niet voorradig was het antwoord???? waarom dit dan aanbieden ???? Op 13/04/2018 naar mondialrelay . Zonder verwittiging beslissen ze totaal zelf om leveringsadres te wijzigen. We zijn nu 19/04/2018 eindelijk bevestiging van levering??? Totaal onaanvaardbaar. Nooit nog iets bestellen. 0/10
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Verified Buyer
Rating: 1 out of 5
following a purchase from 20/04/2018
Nooit Meer ....shi.... Voor de eerste maal een bestelling gedaan op 04/04/2018 . Na een 8 dagen mailtje verzonden met de vraag waar mijn bestelling was. Bestelling was niet voorradig was het antwoord???? waarom dit dan aanbieden ???? Op 13/04/2018 naar mondialrelay . Zonder verwittiging beslissen ze totaal zelf om leveringsadres te wijzigen. We zijn nu 19/04/2018 eindelijk bevestiging van levering??? Totaal onaanvaardbaar. Nooit nog iets bestellen. 0/10
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