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A
Rating: 5 out of 5
everything was in accordance with my orders
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3 and 5 stars
Reset filtersV
Rating: 5 out of 5
Ordered large number of paints as price was competitive. Shipping was a bit slow and no tracking details were sent so I could not check delivery status. Paints arrived as ordered if a little late no issue with paint quality so far and order fully filled. Would be happy to use again but only where I see price advantage.
A
Rating: 3 out of 5
Not the best service experience I've had There are a good range of kits. I went through the order process but an error occurred with validation of payment. I then had an on-line chat which was very good, but didn't solve the issue. His suggestion was to create an account and try again. I did this, successfully. I was then pestered with text messages about my original unvalidated order as there was no correlation between the guest order and account holder order. I was also informed I would receive a tracking number, but this also never happened. The kits arrived after 1 week.
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Response from 1001hobbies
Dear customer, We apologize for the inconvenience caused by this technical issue. Best regards, The 1001Modelkits Team
A
Rating: 5 out of 5
for my last purchase, a faultless performance on their part with fast, on-time delivery
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V
Rating: 5 out of 5
Order and delivery went smoothly - it would have been perfect if it had gone a little faster (14 days between order and delivery although the transfer was made on the day of order).
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V
Rating: 2 out of 5
There are a good range of kits. I went through the order process but an error occurred with validation of payment. I then had an on-line chat which was very good but didn't solve the issue. His suggestion was to create an account and try again. I did this successfully. I was then pestered with text messages about my original unvalidated order as there was no correlation between the guest order and account holder order. I was also informed I would receive a tracking number but this also never happened. The kits arrived after 1 week.
V
Rating: 3 out of 5
Not the best service experience I've had There are a good range of kits. I went through the order process but an error occurred with validation of payment. I then had an on-line chat which was very good, but didn't solve the issue. His suggestion was to create an account and try again. I did this, successfully. I was then pestered with text messages about my original unvalidated order as there was no correlation between the guest order and account holder order. I was also informed I would receive a tracking number, but this also never happened. The kits arrived after 1 week.
Response from 1001hobbies
Dear customer, We apologize for the inconvenience caused by this technical issue. Best regards, The 1001Modelkits Team
A
Rating: 5 out of 5
Perfect fast delivery
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A
Rating: 5 out of 5
FAST DELIVERY, COMPLIANT PARTS, HAPPINESS AND ABOVE ALL SERIOUSNESS
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A
Rating: 5 out of 5
very good service. the parcel arrived on time. packaging corr
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A
Rating: 2 out of 5
I placed an order for a rafale C model at 200euros and it arrived in parts. I'm really disappointed, so I'd like to request a return and a refund.
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A
Rating: 5 out of 5
served as soon as possible.......no problems with order tracking, replies to emails, staff attentive to customer needs. serious site i recommend
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A
Rating: 5 out of 5
order received promptly
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A
Rating: 5 out of 5
They sent me back the parcel (international) after a first unsuccessful shipment (lost en route and renvo
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V
Rating: 1 out of 5
Delivery has not yet arrived after 4 weeks.
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C
Rating: 1 out of 5
Very poorly organized. I send the address of the post office and the transport company tells me that I have to pick it up about 50 km from my home. After several telephone negotiations on my part, they brought it three days later. And when I opened the package I was amazed. The model airplane does not comply with the scale they advertise. It was a scam. The first and the
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A
Rating: 5 out of 5
perfect, on-time delivery
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A
Rating: 5 out of 5
No problems. Material arrived very quickly
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A
Rating: 5 out of 5
Perfect product and fast service with exemplary tracking & tracing.
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A
Rating: 5 out of 5
delivery on time good packaging and product corresponds to my wishes
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A
Rating: 5 out of 5
very good transactionrapide
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A
Rating: 5 out of 5
i finally received my decals but i have a""avoir"" that i don't know how to use i'll need help. otherwise the callers answer and are kind P.HÄCK
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A
Rating: 5 out of 5
Very happy with the choice and service. Don't change a thing.
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A
Rating: 5 out of 5
First experience with 1001 maquettes. Perfect order and delivery. Now all that's left to do is to go ahead with the ac
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C
Rating: 5 out of 5
I congratulate you for the fast and correct service, thank you very much.
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A
Rating: 5 out of 5
Suitable packaging, fast delivery despite the large number of paint references. In short, nothing to improve
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A
Rating: 3 out of 5
After I placed my order, I made a mistake. I had ordered glue and 3 jars of paint mix, but I received 2 jars in the first package. Following this, I replied to the satisfaction documentation, stating my problem and pressing the""I would like to contact the team; obviously it didn't work the first time. I had to contact them again to get the jar back. There seemed to be a problem with the parcel as the team did scan the 3 jars but 2 jars arrived. Otherwise a good site with plenty of choice and very fast delivery.
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A
Rating: 5 out of 5
All right!?
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A
Rating: 3 out of 5
A single photo of the model with two different-colored pieces on it, one blue and one yellow. A yellow one arrived. Good quality model (especially at this price) but more precise information would have been appreciated.
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A
Rating: 5 out of 5
Very good order tracking and careful packaging. Delivery on time for a first purchase. Lau
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A
Rating: 1 out of 5
Very disappointed package folded envelope for photo cut not terrible
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A
Rating: 5 out of 5
Third order and no problem Material conforms service rap
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A
Rating: 3 out of 5
the delivery date was not met
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A
Rating: 5 out of 5
Delivered quickly, reliable and trustworthy supplier. I will recommend
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A
Rating: 5 out of 5
Model received very quickly listening b
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A
Rating: 5 out of 5
Order arrived in two days catalog more than interesting with models not found elsewhere
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A
Rating: 5 out of 5
No worries! it responds well and quickly.
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V
Rating: 5 out of 5
Discreet processing and 1A goods
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V
Rating: 5 out of 5
Great customer service!
V
Rating: 3 out of 5
Delivery has not yet arrived
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