Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 3 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2018
fast service nothing to say everything is o
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2018
Everything is perfect, especially the color suggestions and availability. I recommend...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2018
perfectrapid.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/03/2018
PRODUCT GOOD AND WELL PROTECTED BUT PRODUCT GOOD AND WELL PROTECTED BUT, THEY NEED TO RECONSIDER THEIR DELIVERY SYSTEMS. WOULD YOU BELIVE HERMES LOST MY PACKAGE, TOOK OVER A WEEK TO ARRIVE!
Translated reviews
Response from 1001hobbies
Dear customer, Thank you for your feedback, we will look into the Hermes shipping delay and try our best to reduce it. Best regards, The 1001Modelkits Team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2018
fast delivery in good condition and in accordance with products viewed and ordered
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/03/2018
I've been waiting months for my refund. Beware of this sales site, they send you an email saying that they have refunded your money, only the money never arrives in your account. STILL NO REFUND ON MY ACCOUNT...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2018
Good products and fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2018
Nothing to complain about. Excellent response to my last comma
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2018
1001 Maquettes nothing to complain about it's perfect
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 25/03/2018
All arrived in good condition packaging was fine cheers
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 25/03/2018
Order was handled very well Information on tracking via email excellent
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2018
very good I recommend very series
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/03/2018
delivery in two instalments after two phone calls but still a month's waiting time worldwide designer relay point 25 kms away when there is one at
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2018
All arrived in good condition All arrived in good condition, packaging was fine, cheers
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 25/03/2018
All arrived in good condition All arrived in good condition, packaging was fine, cheers
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/03/2018
Placed my order payed my money and did not Receive my items. Emailed them the reply was so sorry we will sort out the problem and get back to you since then I�ve never received my items or a refund. In my view this is a internet seller that�s happy to ripe you of and have the audacity to ask you for positive feedback. So if you like paying for something your never receive then buy from them.
V
Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 24/03/2018
The update set was delivered in a package that was too small. The goods arrived severely bent. Otherwise the delivery times were not as stated I had to wait a week longer. The phone number I called seemed to be a call center, the lady hardly spoke or understood German.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2018
Satisfied.everything as I expected.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/03/2018
Placed my order paid my money and did... Placed my order paid my money and did not Receive my items. Emailed them the reply was so sorry we will sort out the problem and get back to you since then I've never received my items or a refund. In my view this is a internet seller that's happy to ripe you of and have the audacity to ask you for positive feedback. So if you like paying for something your never receive then buy from them.
Translated reviews
Response from 1001hobbies
Dear customer, Unfortunately it appears the package was lost during the shipment. We will refund your order as soon as possible. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 24/03/2018
Placed my order payed my money and did… Placed my order payed my money and did not Receive my items. Emailed them the reply was so sorry we will sort out the problem and get back to you since then I’ve never received my items or a refund. In my view this is a internet seller that’s happy to ripe you of and have the audacity to ask you for positive feedback. So if you like paying for something your never receive then buy from them.
Response from 1001hobbies
Dear customer, Unfortunately it appears the package was lost during the shipment. We will refund your order as soon as possible. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 23/03/2018
Reliable site
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 23/03/2018
Good processing Quality also ok. But the gears are not available individually. I only needed one but had to buy 4. The delivery time is really too long. The whole thing took 2 weeks.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2018
A very well-designed site with many models and accessories
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/03/2018
see the message recently sent to customer service. I see that switching between computers is not up to scratch. A computer is just a silly machine.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2018
Very good price and fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/03/2018
Following the loss of a parcel from the post office, 1001 maquettes undertook to replace the order within a timeframe that was a little long for my taste, as was the processing of the order, which was also a little long, taking 8 to 10 days despite the availability of items + the shipping time, which is a shame for items that are available. Apparently it's not the first time that parcels don't arrive at their destination. isn't it better, with the deplorable and catastrophic service and the repeated thefts from the post office, to ask for a delivery against signature on receipt? or better to change the method of shipment. the 2nd delivery was made by parcel relay to avoid a 2nd loss or theft from the post office. The cost of the operation, 6.90 for the shipping charges added to the 7.90 (postage) for the 1st shipment for an order of €26 ...., is a bit expensive for a parcel to be delivered 7 weeks after the order has been placed. Management of this crisis acceptable, but delivery times
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2018
Very good site, fast and with great communication
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/03/2018
Delay too long. Expensive site after placing my order (unfortunately) I found the same items 40% cheaper.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2018
Perfect on time. Everything was in the coli
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2018
Very happy with product and delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2018
no need to create an account to order. the products are as advertised. the site keeps us informed of the progress of the parcel right up to delivery. We can easily ask for advice by e-mail . it's fast and very professional . no negative points to note . thank you to the whole team .
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 22/03/2018
Quality paint at a great price.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/03/2018
Have not received order. Have not received an answer to my question about how long it could take to receive it.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 22/03/2018
Sent back a wrong canopy mask and asked for the correct one and the difference in price.Asked them to contact me via e-mail.Have heard a word from them.Even sent the invoice.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 22/03/2018
Easy to order. Good range of products.
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 22/03/2018
Fast delivery. Everything is fine, gladly again. ??
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/03/2018
Quality paint at a great price. Quality paint at a great price.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 22/03/2018
Sent back a wrong canopy mask and asked… Sent back a wrong canopy mask and asked for the correct one and the difference in price.Asked them to contact me via e-mail.Have heard a word from them.Even sent the invoice.
Response from 1001hobbies
Dear customer, We can't find any emails sent from you. Please send us all information about this issue by email to the following address: [email protected] Best regards, The 1001Modelkits Team
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/03/2018
Easy to order Easy to order. Good range of products.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 22/03/2018
Have not received order Have not received order. Have not received an answer to my question about how long it could take to receive it.
Response from 1001hobbies
Dear customer, You should receive the order very soon. Please contact us again in 5 days if you still have not received it. Best regards, The 1001Modelkits Team