1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
I ordered a shipment (120762) on 18122017. The delivery time they gave me was between the 22nd and 23rd, that is 45 days. We are at 28122017 and I have not received it nor have I received any notification. I did it adjusting to my work dates and now all my plans have been disrupted.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/12/2017
Ordered on line Ordered on line, paid on line and my stuff turned up when expected. Good service - I will use again
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 28/12/2017
Order processed with punctuality and accuracy. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2017
Very fast order processing and dispatch, careful packaging and excellent communication. As for the catalog on the site, it's very varied and allows for a multitude of projects. In short, I'm going back with my eyes closed.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2017
Immediate dispatch, very well packaged, item fully complies with my expectations (Eiffel Tower). Too difficult to assemble for my son of years but we were delighted to assemble it as a family just after the passage of Santa Claus! Well
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2017
very good store meets my expectations
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2017
Very satisfactory
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2017
Ordered on line Ordered on line, paid on line and my stuff turned up when expected. Good service - I will use again
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2017
Thank you very much
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2017
Wide choice of models. Fast shipping
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2017
Product conforms. The model glue is terrible !!!! Fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2017
1001 maquettes it's serious respect of the deadline before Christmas with a good follow-up of the col
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2017
Fast delivery, everything is fine
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/12/2017
1st order and my last! To flee absolutely... Items supposedly in stock and after 6 days they send you a message saying that the items are unavailable.... Disgraceful to cash the money and ask if you want a similar replacement item... Too easy to make money on the backs of people !!!! Waiting for the refund of my articles which is not immediate... I advise you to stay away from this scam store.
Translated reviews
V
Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 28/12/2017
The delivery worked perfectly. I am very disappointed with the contents of the box - the ship itself. I would have expected more DIY work and fewer prefabricated stamped parts. Far too few details were shown on the Internet. But this is only in passing. The description (text) is more than poor and the pictures are inadequate. I have built many ship models but I have never experienced such a lack of transparency in the pictures and figures. And that for a lot of money. WHAT A SHAME!
Translated reviews
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 27/12/2017
Order not received I placed an order around December 3rd and as of December 27th I've not received my order. I looked into the way your company sent your orders and I'm not sure how you sent my order is from the USA or did it ship from over seas? Received my order today December 29th ! It was sent to the wrong address and it's on telling how long it took for them to send it back to the post office. The products look great look forward to doing business in the future.
Response from 1001hobbies
Dear customer, We ship from France, our warehouse is in Normandy. Unfortunately the shipping delays by letter is sometimes quite long, we apologize for the inconvenience. Best regards, The 1001Modelkits Team
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/12/2017
Long delivery time. Moulding problem. Poster damaged
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2017
Beautiful book and finally with cockpit detail
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2017
Everything is ok except the package torn and opened not sup
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/12/2017
Order placed on 111117 one month later still no parcel delivered. I ask customer service about the status of my order because I haven't received anything. They tell me I'm missing half my items and that they'll send what they have in stock. In exchange he gives me a credit note for the amount of the 2 items I'm missing, plus free delivery. A week later I see the items I'm missing are available again on the site. I send an email to customer service and they tell me that the items I'm missing are not available. I find that the service is not at all of quality it is the first that it happens to me with such a level of incompetence. I am very disappointed with the customer service and the management.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2017
Package received in good condition and on time. I highly recommend
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 27/12/2017
The delivery time is a bit long and the shipping costs to Austria are very high. The goods are o.k.
Translated reviews
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 27/12/2017
Good selection and fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/12/2017
Order not received I placed an order around December 3rd and as of December 27th I've not received my order. I looked into the way your company sent your orders and I'm not sure how you sent my order is from the USA or did it ship from over seas? Received my order today December 29th ! It was sent to the wrong address and it's on telling how long it took for them to send it back to the post office. The products look great look forward to doing business in the future.
Translated reviews
Response from 1001hobbies
Dear customer, We ship from France, our warehouse is in Normandy. Unfortunately the shipping delays by letter is sometimes quite long, we apologize for the inconvenience. Best regards, The 1001Modelkits Team
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/12/2017
Great product n better than described. Great product n better than described.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/12/2017
Excellent response time and quality. Excellent response time and quality.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/12/2017
My opinion is mixed. they seemed very professional until I received my parcel of 8 paints with a completely dry pot of matt white inside. it wasn't even possible to stick the tip of a knife into it, so to speak. I contacted them by chat and the person suggested 2 times that I use solvent to dilute it!!!!! but it's as hard as a rock, it won't do any good to dilute it!!!!!! And when I ask for an exchange, no reply. I really wonder if he knows the paints he's selling. In short, you shouldn't order everything from them, especially with a commercial return like this that doesn't exist if you have a penny to your name.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/12/2017
Does not meet delivery deadline
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/12/2017
part of the order only!!!! Bravo!!!!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/12/2017
The product is of high quality, but it's unacceptable to charge for such poor gift-wrapping. It looks like a 5-year-old has wrapped it.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2017
I have received my order and I am very pleased with the service.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2017
Very good model site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2017
Excellent response time and quality. Excellent response time and quality.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2017
Great product n better than described. Great product n better than described.
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 26/12/2017
#NOM?
Translated reviews
V
Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 26/12/2017
Unfortunately, I can't rate the product as I gave it away. And it would be far too early to rate it. The delivery time was quite long at around three weeks. The money was transferred on 30.11.17 when I ordered it. The package arrived on 15.12.17. I don't know what happened between 30.11 and 11.12 when the package was announced but at least it was two weeks. Sorry.
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 25/12/2017
Upset...disappointed. I am very upset. When I ordered, the website said delivery by Dec 23rd. I ordered a gift on December 9th! I still have not received it and it is now Dec 24th. It was a sentimental gift from the kids to their father. The website should have said Christmas delivery not guaranteed instead it said 'in stock, delivered by Dec 23rd.' I would have ordered it somewhere else. Poor customer service!
Response from 1001hobbies
Dear customer, The delivery was possible by the 23rd December with a specific shipping method, however you chose the shipment by letter with takes longer as indicated. Best regards, The 1001Modelkits Team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2017
I bought a tank for my father, and it seems to be aesthetically very correct. The positive comments from other buyers made me decide. Received on time. Well packed. I'm waiting for him to assemble it and if he's happy, I'll buy again from this site, which keeps me well informed about the progress of the shipment. Tres serie
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/12/2017
i'm very disappointed with 1001 pattes for a first and probably last order. not seeing my order arrive after 10 days i phoned 1001 pattes who after doing some research realised that the order was faulty so they renewed the order which this time must be in my neighbor's letterbox. as a result no presents for christmas and i have to wait for my neighbor to come back to find out if he r
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2017
fast shipping well packagedI recommend
Translated reviews
We use cookies for audience measurement and improving user experience.