Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 3 and 5 stars

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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 26/11/2017
It was as indicated by the seller. I was very satisfied with the purchase and can only recommend this seller.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 26/11/2017
More than positive experience model arrived on time everything perfect.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/11/2017
Excellent service very quick delivery. Excellent service very quick delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/11/2017
I use this internet shop for the first … I use this internet shop for the first time. Items is packaging very good, shipping is fast. I think that everything is alright.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2017
I have already placed several orders and am satisfied. The telephone contact is just as good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2017
Perfect quality material fast delivery and well packed t
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/11/2017
Fast order placement but delivery a bit long!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2017
Impeccable. Detailed and fast site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2017
I use this internet shop for the first ... I use this internet shop for the first time. Items is packaging very good, shipping is fast. I think that everything is alright.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2017
Excellent service very quick delivery. Excellent service very quick delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2017
Order arrived on time. Everything was perfect.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 25/11/2017
Large and extensive range but unfortunately.... I had to wait almost a month for a letter (1 decal sheet). What's more, it didn't come in the form of a letter but in a parcel which I also had to collect from the post office. I have already mentioned the long delivery times several times. Regardless, this criticism is ignored. The delivery service is simply unprofessional.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/11/2017
They always deliver and I have never had any problems with them. Congratulations
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/11/2017
115481 Placed on 11/01/2017 20:04:50 115481 Placed on 11/01/2017 20:04:50 As of this writing I am still waiting for this order to arrive. I realize 1001 Modelkits has no control of the postal system so technically I cannot hold them at fault for this large delay. However, after seeing many complaints about orders not being received at all or seriously delayed I would expect that 1001 Modelkits would make other arrangements to insure the best possible customer service. I believe most customers would pay an extra fee for some trackable shipping service that would hopefully avoid these types of situations. Postscript...the order arrived the afternoon that I posted this review. Thanks!
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Response from 1001hobbies
Dear customer, You should receive your order very soon. Unfortunately the delay is often quite long for letters as we ship from France. We are currently looking for other shipping options to ensure better tracking but keeping the costs as low as possible. We apologize for the inconvenience. Don't hesitate to contact us again by the end of next week if there is still an issue. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/11/2017
Empire C Class Flying Boat 1/144 Kit arrived in good time-well packaged and shipped DHL from France to western US No customs monies required. No flaws in casting but some trimming required for invisible joins. Haven't yet completed but so far all is going well. John
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Verified Buyer
Rating: 2 out of 5
following a purchase from 25/11/2017
115481 Placed on 11/01/2017 20:04:50 115481 Placed on 11/01/2017 20:04:50 As of this writing I am still waiting for this order to arrive. I realize 1001 Modelkits has no control of the postal system so technically I cannot hold them at fault for this large delay. However, after seeing many complaints about orders not being received at all or seriously delayed I would expect that 1001 Modelkits would make other arrangements to insure the best possible customer service. I believe most customers would pay an extra fee for some trackable shipping service that would hopefully avoid these types of situations. Postscript...the order arrived the afternoon that I posted this review. Thanks!!
Response from 1001hobbies
Dear customer, You should receive your order very soon. Unfortunately the delay is often quite long for letters as we ship from France. We are currently looking for other shipping options to ensure better tracking but keeping the costs as low as possible. We apologize for the inconvenience. Don't hesitate to contact us again by the end of next week if there is still an issue. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2017
Empire C Class Flying Boat 1/144 Kit arrived in good time-well packaged and shipped DHL from France to western US No customs monies required. No flaws in casting but some trimming required for invisible joins. Haven't yet completed but so far all is going well. John
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2017
fast reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2017
Perfect fast delivery quality packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2017
Very good communication
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2017
everything went very well i highly recommend
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/11/2017
Ordered received on time but the quality and size of the model is a joke ... molded plastic I'm sure to find the same thing for 1 € on eBay ... while here itâ€?s a joke.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2017
Perfect fast pro
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/11/2017
all Ok!!!!!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 24/11/2017
Product as described. Shipping time within expectations. I recommend.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/11/2017
For an order placed on November 6, I'm still waiting for delivery for equipment supposedly in sto
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2017
bon site.vite trouvé vite payée vite ressue parfaite .merci a tout l'équi
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2017
I have only made one order for the moment because I have just registered but everything went very well and the order was received on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2017
No worries thank you
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 22/11/2017
Great product but shipping is a bit long.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 22/11/2017
Never Again Never Again Dispatching and shipping takes far too long. I ordered 5 weeks ago and still have got nothing. No reaction when complaining by mail. Horrible prices: Most of the items are nearly priced double compared to competitors like Hannants. Not acceptable. I only ordered because I found this special kit anywhere else.
Response from 1001hobbies
Dear customer, Your order was sent on the 04/11/17, 7 working days after you placed your order. Apparently there was an issue with DHL as the tracking has only just been updated. You should receive your order tomorrow. We apologize for the inconvenience. Best regards, Customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2017
model very beautiful very good packaging to do again with you a big sea
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2017
Quality items shipped quickly thank you. Just the packaging of the paint cans needs to be improved so that they look good.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/11/2017
Never Again Never Again Dispatching and shipping takes far too long. I ordered 5 weeks ago and still have got nothing. No reaction when complaining by mail. Horrible prices: Most of the items are nearly priced double compared to competitors like Hannants. Not acceptable. I only ordered because I found this special kit anywhere else.
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Response from 1001hobbies
Dear customer, Your order was sent on the 04/11/17, 7 working days after you placed your order. Apparently there was an issue with DHL as the tracking has only just been updated. You should receive your order tomorrow. We apologize for the inconvenience. Best regards, Customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2017
Please allow ten days for payment by cheque.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2017
1001 maquettes has become my main supplier!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 21/11/2017
Great products friendly communication with seller
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2017
I really recommend 1001 maquette for fans of models of all types. A very wide choice of products. Fast, careful shipping and top-notch service. An e-mail sent to customer service for an enquiry about a product and a very quick response the next day - top notch! I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2017
Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2017
My first experience with 1001 maquettes was a revelation. The way my order was processed and followed up step by step could not have been more efficient and reassuring. Ordered on November 6 and shipped on November 9, what more could I ask for? I'm confident that I'll use this company for my next order. However, uncertainty and impatience set in with increasing weight as the days following shipment passed. The contrast between 1001 maquettes and the delivery company is considerable. Total silence, not the slightest information on delivery times, even approximate, even though a computerized system would certainly make this possible. As far as I'm concerned, this aspect is very disappointing. It's certain that for my next order, I won't be choosing this tr
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