Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2017
Perfect. Package received quickly. Impeccable products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2017
Clean, fast shipping at a reasonable price
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/10/2017
Interview with customer service: quick response, delivery not on time. DéÃ
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2017
Very serious companyproduct very well packaged and delivered on time with punctuality and efficiency follow up by mail very well done very satisfied with the product as with the delivery I le
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2017
delivery on time, no problems, everything arrived in good condition
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/10/2017
Fast, correct price and serious in delivery and with what it sells.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 19/10/2017
Still haven't received the goods after 5 weeks. I am now trying to get my 319€ back via PayPal.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
fully satisfied but worldwide relay too long (5 days)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
I been very impressed I been very impressed! Great stuff! Fast deliveries! Thanks!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
Fast delivery, goods conform to specifications, correct packaging. Nothing to say impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
Fast and accurate shipment of paint cans.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
As planned
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/10/2017
I been very impressed I been very impressed! Great stuff! Fast deliveries! Thanks!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2017
nothing to complain about I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2017
Came on time in good packageing Came on time in good packageing. Not bend or damages. What more do you want!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/10/2017
Nothing to reproach. Efficient service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/10/2017
Came on time in good packageing Came on time in good packageing. Not bend or damages. What more do you want!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 17/10/2017
Wide variety of products. Fast delivery
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 17/10/2017
Very good partner. Goods flawless. Gladly again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2017
Smooth transaction and no need to create an account.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2017
cmde received on time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/10/2017
You're asking me for an appraisal when I still haven't been delivered.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/10/2017
To date I still have not received my order Thank you for your feedback Cdlt
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2017
bravo 1001maquettes!! everything is impeccable.!!! the hardest part is determining the color of the pots on your own screen. because in reality, the color always differs a little. the ideal would be to have a color chart representing all the colors associated with the existing table of refs.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/10/2017
orders always take a long time to arrive, and this isn't the first time I've reported this.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2017
AIR FAN INTERNATIONAL AIR FAN INTERNATIONAL
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Verified Buyer
Rating: 1 out of 5
following a purchase from 17/10/2017
Onbetrouwbaar Heel erg slecht! Zo lang het goed gaat en er geen vragen zijn en/of bestellingen aankomen niets aan de hand. Zodra een bestelling niet aankomt dan duurt het weken (echt waar, weken) voordat ze je vraag (waar blijven de spullen?) in behandeling nemen. Het antwoord komt dan niet verder dan: 'we hebben het weken geleden gestuurd'. Ondertussen ben ik al weer twee maanden bezig om of de spullen te krijgen of mijn geld terug. De laatste 15 dagen hebben ze echter niet meer gereageerd op mijn mails. Ik zou er niets kopen. Je loopt de kans dat je je geld kwijt bent.
Response from 1001hobbies
Dear customer, Unfortunately it appears the shipment was lost. We will thus refund your order. We apologize for the inconvenience. Best regards, Customer Service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/10/2017
AIR FAN INTERNATIONAL AIR FAN INTERNATIONAL
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/10/2017
Onbetrouwbaar Heel erg slecht! Zo lang het goed gaat en er geen vragen zijn en/of bestellingen aankomen niets aan de hand. Zodra een bestelling niet aankomt dan duurt het weken (echt waar, weken) voordat ze je vraag (waar blijven de spullen?) in behandeling nemen. Het antwoord komt dan niet verder dan: 'we hebben het weken geleden gestuurd'. Ondertussen ben ik al weer twee maanden bezig om of de spullen te krijgen of mijn geld terug. De laatste 15 dagen hebben ze echter niet meer gereageerd op mijn mails. Ik zou er niets kopen. Je loopt de kans dat je geld kwijt bent.
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Response from 1001hobbies
Dear customer, Unfortunately it appears the shipment was lost. We will thus refund your order. We apologize for the inconvenience. Best regards, Customer Service
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 16/10/2017
I placed an order on November 8 and to date (16) nothing has been delivered. They do not answer the customer service phone and I have insisted a lot. Neither to the e-mails .... It smells like a scam to me. I will return the order as soon as it arrives. The company is a disgrace in terms of customer service. Nothing to recommend.... #113787
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/10/2017
Everything went very well as planned.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
really satisfied with fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
Good choice of products Good telephone response and order sent quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
I've been ordering from 1001 maquettes for a few months now, and so far I've never been disappointed in terms of delivery times and the quality of the products I've received.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 16/10/2017
Ordered on this site on 2nd October … Ordered on this site on 2nd October where it specified 2 day delivery. A week later told it wasn't in stock and they didn't know when back in so offered a voucher or refund. I asked for a refund which I still haven't received then to be told it's been shipped ...... it still hasn't turned up , no refund , no replies to emails and no one answers the phone !!! My partner still hasn't received his birthday present and quite frankly I'm appalled at the unprofessional conduct of this company!!!
Response from 1001hobbies
Dear customer, The refund will be issued by tomorrow. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/10/2017
Ordered on this site on 2nd October ... Ordered on this site on 2nd October where it specified 2 day delivery. A week later told it wasn't in stock and they didn't know when back in so offered a voucher or refund. I asked for a refund which I still haven't received then to be told it's been shipped ...... it still hasn't turned up , no refund , no replies to emails and no one answers the phone !!!! My partner still hasn't received his birthday present and quite frankly I'm appalled at the unprofessional conduct of this company!!!!
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Response from 1001hobbies
Dear customer, The refund will be issued by tomorrow. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 15/10/2017
The delivery only took place a week after the agreed date. This was already annoying as the delivery time was the decisive argument when choosing the online store. In addition, no information was provided about the delay and tracking via the 1001 Modellbau website did not work either. When I asked about the delay and the problems with tracking the order, all I got back was a standard text saying "I always try to satisfy customers as quickly as possible". However, the goods finally arrived (far too late) and are in order. After all. Response to the seller's reaction: The order was placed on 24.09. and was paid for directly via PayPal (I have the order confirmation). The delivery on 07.10. therefore took place 13 days after the order. Much later than stated.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2017
Very good Very fast Very well packed and quality material
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/10/2017
Fast and smooth transaction. Fast and smooth transaction.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/10/2017
1001 Modelkits is the best place to buy … 1001 Modelkits is the best place to buy models.