Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Super service after sale nothing to say I had a small problem on an order and it was resolved immediately thank you a
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2017
Wide choice for aviation enthusiasts and model makers alike. A shipping service that delivers. All good things to say. Thank you 1001 maquettes for existing. Fé
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Verified Buyer
Rating: 3 out of 5
following a purchase from 17/05/2017
My Axion glider Good company to get parts for my Axion Cumulus glider from very few parts are available in the UK. Unfortunately they take ages to deliver from ordering to delivery can be up to 5 weeks. But as we can't get parts in the UK we have no choice.
Response from 1001hobbies
Dear customer, We apologize for the inconvenience. As you pointed out, some products are very hard to find and we sometimes have longer delays to get a resupply for those specific items. Best regards, Customer service 1001modelkits
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/05/2017
My Axion glider Good company to get parts for my Axion Cumulus glider from very few parts are available in the UK. Unfortunately they take ages to deliver from ordering to delivery can be up to 5 weeks. But as we can't get parts in the UK we have no choice.
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Response from 1001hobbies
Dear customer, We apologize for the inconvenience. As you pointed out, some products are very hard to find and we sometimes have longer delays to get a resupply for those specific items. Best regards, Customer service 1001modelkits
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2017
Very satisfied 3rd order on the site delivered in a timely manner.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2017
Fast delivery. No problem at all
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2017
After several orders I can only be satisfied. Serious, correct and respected deadlines. I can recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2017
perfect order received quickly. thanks to 1001 maquettes perfect service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/05/2017
As for the caravel models, I received two straight hulls of the Santa Maria, and the Nina was not packaged, so I don't know if anything is missing. As for the rest, I'm completely satisfied, including with the delivery times. I tried to contact the service by phone to ask them to rectify their error, but I couldn't reach anyone, so I left a message. I'm waiting for a reply so that I can make a definitive decision if the necessary steps are taken, and I'll be fully satisfied with the service. I've just received the two pieces of hull, and I'm fully satisfied with the after-sales service. I recommend
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/05/2017
impeccable order but the packaging seemed a little too fragile for paint and the cardboard was damaged. Apart from that, it was delivered on time and nothing was missing.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/05/2017
Bjr. The products and prices are good, but why on earth such long delivery times! The mention""produit en stock expédié sous 2"" seems to me to be a commercial argument without foundation. Products ordered on the 5th (all marked in stock etc...) received on the 13th evening (dispatched on the 13th).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2017
perfect in every way and even more than perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2017
Good service Good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2017
Excellent service Excellent service - fast & reliable! Highly recommendable any time will certainly buy here again :-)
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/05/2017
Excellent service Excellent service - fast & reliable! Highly recommendable any time will certainly buy here again :-)
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/05/2017
Good service Good service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/05/2017
My order was dispatched 8 days ago and has still not been delivered.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2017
fully satisfied with your fast, trouble-free service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2017
for once on a site from order to delivery everything went smoothly and quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2017
Very good quality product
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 10/05/2017
Everything worked as expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2017
Thank you for your prompt delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/05/2017
No problems No problems. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2017
nothing to say very good sit
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/05/2017
The time of reception of the parcels is a little long ...about ten days we must be able to do better ...otherwise perfect! Sincerely Daniel SAUNIE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2017
No problems No problems. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2017
Large selection fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/05/2017
Products were as ordered and well packaged, but the delivery time was far too long (over 10 days, whereas most websites nowadays deliver their products within 2 to 4 days). Big point to improve
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/05/2017
I don't know if 1001 maquettes is responsible but I have a big problem. I received an e-mail from mondial relai telling me that my order had been delivered to the relay point, so I went to pick it up but no luck, it wasn't there. I tried to contact Mondial Relai on Tuesday 9517 but they were out of order. I call again on 10517 and they're still out of order, so I haven't received my order and I'm not happy.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/05/2017
The 1656 reference I received does not correspond to the one displayed. What's more, HO Siku miniatures take a few liberties with the 1
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2017
Very good sales site. Excellent. Bravo et merci
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/05/2017
Be sure to include all the necessary documents for delivery abroad, as there is a 20-day waiting period. But otherwise, no s
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/05/2017
an unfortunate experience product deliverable in 2448h when orderedcontact 15 days later reply: the product is no longer available
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/05/2017
the shipping time is to be reviewed! announced available sent after 3
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 08/05/2017
Ordered Paid Goods not received. Service not available by phone. Service contacted by e-mail, no answer, Paypal switched on, no reaction, well what else can I say, I guess now comes the standard answer that it is a problem with DHL, so is usually responded to reviews that are related to not received goods. DHL is certainly also to blame for the fact that the customer service shows no reaction and that the buyer is not given a shipment number. fortunately not all online stores are so modest Since I unfortunately cannot answer the received answer to this evaluation in any other way, I add this one. there was no refund and no goods so far. the case with Paypal is still open and also no reaction to date.Above all, I wonder how there can be a problem with the product if the goods are already out, has someone at DHL checked the contents and told them that, for me it borders on fraud what is going on with this company, just excuses or silence, take money and not deliver, I don't know what they call it in France but here in Germany we call it fraud.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2017
Wide choice on the site. Shipment conforms.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2017
Excellent services The website is user-friendly and straightforward. Online sales are fast and efficient. Thanks to the whole team!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2017
First order on this site everything went well fast reception.