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V
Rating: 5 out of 5
1001 mdelkits Very good service and a good price for the item I bought I will use again Thank you 1001 Modelkits
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 2, 3 and 5 stars
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Rating: 3 out of 5
it's mainly for the after-sales service because at the time of ordering there are no worries, processing is fast, but as soon as there is a problem there is a bug, but finally voi
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A
Rating: 5 out of 5
1001 mdelkits Very good service and a good price for the item I bought I will use again Thank you 1001 Modelkits
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V
Rating: 5 out of 5
just what i was looking for thanks a lot thanks for or the part I was looking for
V
Rating: 5 out of 5
Great Service! I would buy from 1001 Modelkits again in the future. What I ordered came well packaged. Thank you for the great service!
A
Rating: 5 out of 5
just what i was looking for thanks a lot thanks for or the part I was looking for
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Rating: 5 out of 5
Great Service! I would buy from 1001 Modelkits again in the future. What I ordered came well packaged. Thank you for the great service!
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Rating: 1 out of 5
I am disappointed I ordered a light blue car as mentioned on my order and I received a pink car.
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V
Rating: 5 out of 5
Fast and problem-free delivery pleasant communication via email professional help with questions and requests dedicated staff highly recommended dealer
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V
Rating: 5 out of 5
Now that I know that the goods come from France, I accept the delivery time of 1 week. That was even quite quick. The goods are very good. The communication with the retailer is excellent. I am very satisfied.
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Rating: 3 out of 5
Activating a discount greater than the order the next day is a blatant lack of commercial sense. It's average. Would you take us for d""Jam-Bons "". Fortunately, your service is beyond reproach for the moment......... Sincerely
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V
Rating: 3 out of 5
Delivery time approx. 3 weeks. In between, several e-mails that the item was temporarily unavailable but had been ordered. Then another shipping confirmation etc. However, I had already been informed in advance by friends that the delivery time with this supplier is quite long. The quality of the badge I ordered was mediocre. The clasp (plastic!) broke the first time I used it. But the badge itself was ok.
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Rating: 5 out of 5
Good condition and arrived as pre
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Rating: 1 out of 5
Foreign Languages on Customer Service, I don't speak Chinese. frustrating. I called to check on my order and got a Chinese message, tried to send online message and it was only in french. ordered 3 weeks ago and i still don't have my package, it took ten days before they even shipped it. no tracking etc etc etc. The worst.
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Response from 1001hobbies
Dear customer, We apologize if you received a message that was not in English. Our website is available in several languages and sometimes an automatic message can be sent in the wrong language. However none is ever sent in Chinese. You should receive your order very soon. Please do not hesitate to contact us again in 7 days if you still have not received it. Best regards, The 1001modelkits team
V
Rating: 1 out of 5
Foreign Languages on Customer Service, I don't speak Chinese. frustrating. I called to check on my order and got a Chinese message, tried to send online message and it was only in french. ordered 3 weeks ago and i still don't have my package, it took ten days before they even shipped it. no tracking etc etc etc. The worst.
Response from 1001hobbies
Dear customer, We apologize if you received a message that was not in English. Our website is available in several languages and sometimes an automatic message can be sent in the wrong language. However none is ever sent in Chinese. You should receive your order very soon. Please do not hesitate to contact us again in 7 days if you still have not received it. Best regards, The 1001modelkits team
C
Rating: 2 out of 5
I placed an order 13 days ago and still haven't received it. I paid a surcharge to receive it earlier by DHL and it doesn't seem to have done me any good. I have sent an email to find out something and have not yet received a reply. I am not at all happy
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A
Rating: 2 out of 5
Order registered on 21-05 Payment validated on 25-05 Still not delivered (by post) on 08-06 No comm
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V
Rating: 5 out of 5
Delivers as promised. First time customer but would recommend them
V
Rating: 1 out of 5
I will never order here again I ordered on 09.05.16 because the article was not available I have requested a refund today we have the 06.07.16 and my money has not been transferred back until today although my bank details are available. I think this is outrageous, first you are put off and then suddenly there is no response to emails sent. I can only advise everyone to pay via paypal otherwise you will only have trouble.
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Rating: 5 out of 5
A very large selection of brands and very fast, reliable shipping. I totally recommend this
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Rating: 5 out of 5
Delivers as promised. First time customer but would recommend them
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Rating: 5 out of 5
1 Very good service, helpful and attentive. Very good store.
A
Rating: 5 out of 5
1 Very good service, helpful and attentive. Very good store.
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Rating: 5 out of 5
Very reliable and quick service. I got quick responses to my questions. I received periodic reports about the order status. It was a quick dispatch and shipping process and I received the model very well packet in pristine conditions. I am very satisfied!!!!
A
Rating: 1 out of 5
Ordered two models and one set of decals shipping by DHL courier with surcharge of 12€ approx. Of the two models ordered only one arrives of the other only the decals the shipment instead of express courier is made by regular mail. Absent customer service they do not answer emails nor the phone they are absolutely not customer oriented.
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Rating: 5 out of 5
Very reliable and quick service. I got quick responses to my questions. I received periodic reports about the order status. It was a quick dispatch and shipping process and I received the model very well packet in pristine conditions. I am very satisfied!!!!
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Rating: 5 out of 5
compliant product and fast, on-time delivery
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Rating: 1 out of 5
Order placed on 170516 Payment made on 1805 Still not received on 0306 After several messages where I left my phone number I still have no answer.FIRST to sell and send advertising reactivated to cash but champion in all categories at the level of non-tracking of the customers THE CUSTOMER IS MOCKED.This will be my last order because I do not like to be scammed.CITE A BANNIR ET A FUIR
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Rating: 5 out of 5
Top product and delivery.
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Rating: 3 out of 5
impressive description of models (e.g. vacuform resin plastic) and rather long shipping times (approx. 1 week for order preparation + transit time)
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V
Rating: 5 out of 5
great service postage took a little longer than I would have expected but no complaints really.
A
Rating: 1 out of 5
I purchased a Nobler ARF but due to insufficient packaging it arrived with a crushed wing.
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Rating: 3 out of 5
Very well-stocked site, lots of choice. Prices remain reasonable. However, I have often had problems with the delivery of orders (deadline not met or order signed""delivered"" but not arrived). I have contacted customer service for information, but they have never replied.
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Rating: 5 out of 5
great service postage took a little longer than I would have expected but no complaints really.
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Rating: 5 out of 5
Pretty Good The package arrived in good conditions the product and the price were both good but my only complaint is that the shipping estimates are a bit off by a couple of days
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V
Rating: 5 out of 5
Pretty Good The package arrived in good conditions the product and the price were both good but my only complaint is that the shipping estimates are a bit off by a couple of days
A
Rating: 5 out of 5
GREAT VALUE FOR MONEY 4 TOY SOLDIERS TO ASSEMBLE AND PAINT SHIPPING ARRIVES IN TWO WEEKS ONLY 7EURO FROM FRANCE
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Rating: 5 out of 5
Order and delivery went perfectly
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V
Rating: 3 out of 5
#NOM?
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V
Rating: 5 out of 5
Go To Source I have had great luck with 1001 Modelkits. They seem to have about everything in stock including items difficult to get in the united states. It takes a little longer to get stuff and shipping can be a little more (I think stuff is often shipped from Europe) but it is worth it if its the only reliable source.