English 
A
Rating: 5 out of 5
no problem for ordering and delivery
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 278 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 2, 3 and 5 stars
Reset filtersV
Rating: 1 out of 5
Non Arrival of Goods Order acknowledged by 1001 kits on 19/08/2015. Chase e-mail to their customer services sent 16/09/2015 Still awaiting goods or a response to my e-mail
Response from 1001hobbies
Dear customer, Unfortunately the item you ordered appears to be out of stock. We will thus refund your order as soon as possible. We apologize for the inconvenience and hope you will reconsider your evaluation once the refund has been issued. Best regards, Customer service
A
Rating: 1 out of 5
Non Arrival of Goods Order acknowledged by 1001 kits on 19/08/2015. Chase e-mail to their customer services sent 16/09/2015 Still awaiting goods or a response to my e-mail
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Response from 1001hobbies
Dear customer, Unfortunately the item you ordered appears to be out of stock. We will thus refund your order as soon as possible. We apologize for the inconvenience and hope you will reconsider your evaluation once the refund has been issued. Best regards, Customer service
A
Rating: 1 out of 5
On 2772015 I purchased and regularly paid goods never received.The most shameful thing is their silence limited to two emails ''We will contact our logistics'' INEFFICIENCY OR REAL SCAMMERS? Contacted constantlyileguided constantly
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A
Rating: 3 out of 5
On 070915 I placed an order for 2 sheets of decals with the little green logo ""in stock&available within 24h"". It was put into the distribution circuit (priority mail) on 140915 (green logo !!!!) and the envelope arrived on 210915. Fortunately it was priority mail. Bravo la poste!
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A
Rating: 1 out of 5
delivery much too long
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A
Rating: 5 out of 5
my order was carried out as quickly as possible, with reliability and a real concern for quality. But what sets 1001 maquettes apart is the step-by-step e-mail communication: order received, package ready, dispatch soon to be dispatched, etc. This is how you reassure and finally satisfy your customer.
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A
Rating: 5 out of 5
nothing to say!! perfect delivery. bravo to 1001 maquette
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A
Rating: 2 out of 5
Two weeks! Still no delivery of order. Ordered supplies from their site that were marked as in-stock. Order has been sitting in the ""Being Processed"" state now for over 2 weeks after I've been charged. No updates, no back ordered notifications, NOTHING. About ready to file a claim with PayPal on this one. Be wary of this company's order fulfillment time.
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A
Rating: 3 out of 5
Order dispatch takes far too long
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A
Rating: 5 out of 5
All it took was a few clicks and everything became a dream. Bravo for your thoroughness. Thank you for your professionalism.
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V
Rating: 2 out of 5
Two weeks! Still no delivery of order. Ordered supplies from their site that were marked as in-stock. Order has been sitting in the ""Being Processed"" state now for over 2 weeks after I've been charged. No updates, no back ordered notifications, NOTHING. About ready to file a claim with PayPal on this one. Be wary of this company's order fulfillment time.
A
Rating: 2 out of 5
Delivery Order placed 7th Sept, now 18th September still no sign of my order, I'm not a happy bunny
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A
Rating: 5 out of 5
Great products!
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A
Rating: 1 out of 5
Order placed on 809 Nothing in my mailbox on 1809 So for the rating we'll pass..... not. I'll go to a supply store and save myself the trouble. Sincerely
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A
Rating: 2 out of 5
very disappointed. i ordered a car model in one color for a gift. i received this model in another color. i contacted customer service by email. for a ""reacti"" (as noted on the site) 24 hours passed and no answer to my request.
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A
Rating: 5 out of 5
The parcel arrived quickly. Brav
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V
Rating: 2 out of 5
Delivery Order placed 7th Sept, now 18th September still no sign of my order, I'm not a happy bunny
V
Rating: 1 out of 5
Ordered on 01.09 and paid immediately. But no goods have arrived to date. You can also send the customer shipping number but this is not the case. calls are pushed away and if you write to them no reaction. Not recommendable.
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A
Rating: 5 out of 5
I recommend 1001 maquette for those who are like me enthusiasts I find that there is a choice at interesting prices and that deliveries are respectedÃ
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A
Rating: 5 out of 5
very good i wuz very pleased will deal with them again
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V
Rating: 5 out of 5
very good i wuz very pleased will deal with them again
V
Rating: 3 out of 5
I found wagons for the model railroad here that are no longer available anywhere else. However, it is not true that the goods are dispatched within two days. It was more like two weeks. So if you are looking for a rare model, this is the right place. However, you have to be patient.
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C
Rating: 3 out of 5
Good overall experience, could improve the shipping time.
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A
Rating: 5 out of 5
parcel received quickly well protected.nothing to criticize m
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A
Rating: 5 out of 5
Order received on time I am satisfied with the seriousness of 1001 maquet
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A
Rating: 3 out of 5
Large, well-stocked boxdoubts about the state of the stock when an order is placedno verbal communication possible to obtain information about an order that is not delivered within a reasonable time (more than 15 days).As it stands I would not recommend 1001 and a model as a preferred supplier.I may change my mind if I receive news of my order 64512 which was settled on 26.08.1
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A
Rating: 3 out of 5
Good quality product - delayed delivery. Slight damage to corner of book but not serious. Otherwise quality of book as supplied was acceptable. Delivery was quoted on website as 5-6 days but took nearer to two weeks and needed chasing up. Opted for tracker on delivery but information provided was very limited and no explanation or warning given for delay experienced in delivery.
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V
Rating: 3 out of 5
Good quality product - delayed delivery. Slight damage to corner of book but not serious. Otherwise quality of book as supplied was acceptable. Delivery was quoted on website as 5-6 days but took nearer to two weeks and needed chasing up. Opted for tracker on delivery but information provided was very limited and no explanation or warning given for delay experienced in delivery.
C
Rating: 5 out of 5
Fast and efficient
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A
Rating: 3 out of 5
When you take four days, in fact, you wait for payment and then you complete the order. What's more, the letter carrier never comes up to deliver the parcel. You have to go to the post office. On the other hand, if we take the parcel to Auchan St Priest for my example, we are well received and well served. Everything is easy and clear. But you have to be valid etc. Yet I take the colissimo rate. I had asked for gift wrap. The only thing that's long is the delivery time. I picked up the package more than 1
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A
Rating: 5 out of 5
fast, high-quality service
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A
Rating: 1 out of 5
No customer service, no response by e-mail or telephone, no parcel tracking, not to mention the unacceptably slow delivery times.
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A
Rating: 5 out of 5
Quick and easy - nothing to report
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A
Rating: 5 out of 5
Fast order processing. Product conforms.
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A
Rating: 5 out of 5
As usual, this site is faithful to these commitments.
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A
Rating: 1 out of 5
I placed an order on 2082015 we are September 3 and still nothing received. Of course the bank account has been debited !!!! I've left 2 voicemails and 2 emails and no response from them. I'm thinking of sending a letter as I should. Customer service is not reactive at all.
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A
Rating: 5 out of 5
Very satisfied arrived in good condition very satisfied
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V
Rating: 5 out of 5
Très content Bien arrivé en bon état parfait très satisfait
A
Rating: 5 out of 5
excellent company product shipped quickly and quickly reached me
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