Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2014
Everything was perfect. I can say only that all its good. Perfect delivery and quick.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 07/04/2014
Order placed on 2801 also paying extra to have expedited shipping part of the goods received on 2802 after continuous requests for timelines and explanations about the lentency of the supply. Last product of the order arrived on 0404 after my express request to receive at least the products in stock. Only explanation received ""error on the part of one of our suppliers"" and uan promise of discount on next shipping charges. Final verdict very bad no comprehensive explanation received luckily I had chosen express shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2014
I am very satisfied with this site many choices serious order and delivery no problem perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/04/2014
The last order I placed on the site did not arrive. Colissimo indicated that it had been returned due to an incomplete address. I sent a mail to 1001 maquettes explaining the problem and asking for the parcel to be sent back to me - giving my address - but I haven't heard anything back.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2014
A first order in the blink of an eye, quickly and well done. I'd been looking for a rare model that couldn't be found in conventional stores for a long time. And now it's come to complete my collection. Good find 1001 maquettes.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 03/04/2014
Unfortunately, the prices are exorbitant and the selection is too small for my needs.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2014
Top quality: professionalis
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2014
I ordered several times on this site I was not disappointed on the contrary fast and careful shipping and impeccable article I recommend se s
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2014
Imex Confederate Infantry - the lost battalion? Ordering, delivery and price were first rate - I will use again. I cannot say the same for the product. This set has been out of production for many years so I was lucky to find them but they are not as good as other figures in this series. I have compared them to the original poses on Plastic Soldier Review and these are just cheap copies in brittle plastic. I would love to know why Imex produced such an inferior set. Does anyone know the story behind this?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2014
I'm very happy to see that the 172e soldiers still exist. Well, they cost around 500€ and not 120 Francs like at my local tobacconist's 40 years ago - which is quite an increase in the price of plastic. But the service is fast and impeccable. I'll be back at 1001 maqu
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2014
Wide choice of models Fast, clear order tracking and delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/04/2014
Imex Confederate Infantry - the lost battalion? Ordering, delivery and price were first rate - I will use again. I cannot say the same for the product. This set has been out of production for many years so I was lucky to find them but they are not as good as other figures in this series. I have compared them to the original poses on Plastic Soldier Review and these are just cheap copies in brittle plastic. I would love to know why Imex produced such an inferior set. Does anyone know the story behind this?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2014
Trustfull - fast - good Very reliable webshop, am very happy with mn Garauda Indonesia 1: 144 decals fast delivery, good information regarding the receipt, processing and the time of shipment. Chapeau! From Holland, with love!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2014
Really appreciable
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/04/2014
Trustfull - fast - good Very reliable webshop, am very happy with mn Garauda Indonesia 1: 144 decals fast delivery, good information regarding the receipt, processing and the time of shipment. Chapeau! From Holland, with love!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2014
Very good! Good price, fast shipping, high quality. Recommended!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/03/2014
Good company, but suffers from slow shipping and customer service response. Good company, that shipped my item well protected. However, one item was out of stock, and it took them around two weeks to let me know. In that same time, I placed orders with their competitors, got notification of shipping and received my order. When I inquired about the delay, it took a couple of days to get a response. They need to tighten up these areas to really be first class. That said, depending on the item and my need, I would consider ordering from them again.
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Response from 1001hobbies
Hello Mark, Thank you for your comment, we will take it into account in order to improve our service. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/03/2014
Very good! Good price, fast shipping, high quality. Recommended!
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Verified Buyer
Rating: 2 out of 5
following a purchase from 31/03/2014
Good company, but suffers from slow shipping and customer service response. Good company, that shipped my item well protected. However, one item was out of stock, and it took them around two weeks to let me know. In that same time, I placed orders with their competitors, got notification of shipping and received my order. When I inquired about the delay, it took a couple of days to get a response. They need to tighten up these areas to really be first class. That said, depending on the item and my need, I would consider ordering from them again.
Response from 1001hobbies
Hello Mark, Thank you for your comment, we will take it into account in order to improve our service. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/03/2014
First purchase on this site and disappointing
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2014
Provided needed item in reasonable time. I was trying to locate a specific ship model and was having no luck. I tried 1001modelkits and the item was there. I ordered it and was advised via e-mail that the model would have to be shipped from overseas to the warehouse in Arkansas and then to me. The item I wanted arrived eventually and in excellent condition. I was very pleased with my dealings with 1001modelkits.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/03/2014
correct order correct packaging correct delivery but I find the shipping costs rather high (750 euros for metropolitan France) and this for a package of 500
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/03/2014
Provided needed item in reasonable time. I was trying to locate a specific ship model and was having no luck. I tried 1001modelkits and the item was there. I ordered it and was advised via e-mail that the model would have to be shipped from overseas to the warehouse in Arkansas and then to me. The item I wanted arrived eventually and in excellent condition. I was very pleased with my dealings with 1001modelkits.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2014
all my orders have gone very well
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/03/2014
Hello ! It's all in the title... Fabien LENFANT 4 impasse dupleix 62480 le portel
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 23/03/2014
I have already said everything in one sentence.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/03/2014
everything perfect and good communication about the order....
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 22/03/2014
I am pleased with the kit purchased arrived in a short time and in excellent condition. I think if I purchase another kit I will turn to you. PS I am desperately looking for 1350 scale life rafts to complete my Hobby Boss Pola cruiser model (remarkably poor model - not purchased from you) can you help me? Thank you. Best regards Giovan Giuseppe Marino
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/03/2014
Long delivery time From order / payment to delivery takes far too long and no clear tracking information other than ""parcel shipped""
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Response from 1001hobbies
Dear Customer, Shipping to Singapore can take a few weeks. Your order was sent on 03/14/14, you should soon receive it. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 2 out of 5
following a purchase from 22/03/2014
Long delivery time From order / payment to delivery takes far too long and no clear tracking information other than ""parcel shipped""
Response from 1001hobbies
Dear Customer, Shipping to Singapour can take a few weeks. Your order was sent on 03/14/14, you should soon receive it. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/03/2014
Good, but delivery time takes really long very competitive prices and very good customer service. The only thing that nags me about them is there very long shipping time and costs.
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Response from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 3 out of 5
following a purchase from 21/03/2014
Good, but delivery time takes really long very competitive prices and very good customer service. The only thing that nags me about them is there very long shipping time and costs.
Response from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service. Best regards, The 1001modelkits team
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 20/03/2014
After a somewhat ""bumpy"" beginning with my first shipment, which was destroyed in transit - which was clearly the fault of the shipping service - 1001modellbau showed a lot of understanding and immediately provided a very positive solution to the problem - I am totally thrilled! I can wholeheartedly recommend 1001modellbau - Service: 1A+++
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/03/2014
transport too expensive !!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/03/2014
hello in my order of early march 2014 i ordered a model (the order summary is correct and the invoice too) but it's another one that i received ... i sent a message to [email protected] but no answer! The problem is that what was delivered to me was part of a previous order and so I have a duplicate box which I don't have.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2014
I have nothing special to say about my first order... tout c bien pass
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 19/03/2014
excellent catalog timely shipping. good packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2014
very good site on which I was able to find my paint pots when I was making models ... Delivery a little long ... Nothing to complain about, it's perfect
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 17/03/2014
the choice is very wide and complete
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Verified Buyer
Rating: 1 out of 5
following a purchase from 17/03/2014
waste of time and money Hey, I would like to share with you my worst buying experience I've had so far , here are the details of the case : I saw many publications in magazines of models building from about 1001modelkits.com , after I checked and compared prices and seeing positive reviews online I decided to try and do a purchase from them. the site seem very impressive and serious , with huge stock and tempting prices - including low postage. I made the purchase at 7.3.14 and according to the site terms it has been said that the shipment will be sent in no more than 48 hours. After several days that i did not received from them any email to document the purchase (which I usually get right away from my experience from buying in many websites) I contacted their customer service department and after a few days I received the following laconic message : "" Dear customer , Rest assured that we do our best to deliver our customers quickly. You will receive a tracking number as soon as the package is sent. Best regards, Customer service 1001modelkits"" Since the message said nothing about delivery time, estimated shipment or reason for the delay (all products were marked as available and in stock ) I tried to contact again to their customer service department with email's and direct messages to their online services but until now I did not get any response or any replay . this looks like just a scam to rub you out of your money!
Response from 1001hobbies
Hello Arik, There was an issue with the product you ordered. This caused a delay but we canceled the order and refunded you as you asked us. Best regards, The 1001modelkits team