1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
I ordered 3 items but only 2 were there. Even though the 3rd one is not here yet, they have already shipped the first 2. Now just waiting for the last package, but I have full confidence in it!
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philippe H.
Rating: 5 out of 5
following a purchase from 16/04/2025
fast and clean but you can improve the package protection. For level 5 models, it was more than limited! thank you
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Ann G.
Rating: 5 out of 5
following a purchase from 23/03/2025
Large selection of many types of puzzles.
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PIERRE R.
Rating: 5 out of 5
following a purchase from 08/04/2025
MODEL OF THE MARNE TAXI CONTAINING TOO SMALL FRAGILE PARTS
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cailotto G.
Rating: 5 out of 5
following a purchase from 12/01/2025
Coretti
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gerard B.
Rating: 5 out of 5
following a purchase from 07/04/2025
very good
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Piero Michele D.
Rating: 5 out of 5
following a purchase from 05/04/2025
Everything is excellent
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PHILIPPE L.
Rating: 5 out of 5
following a purchase from 16/04/2025
Hello Ladies and Gentlemen, I have received the ordered products quickly and well packaged. No problem, have a nice day.
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Gaelle F.
Rating: 1 out of 5
following a purchase from 01/04/2025
I did not receive the correct item
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Response from 1001hobbies
Hello dear customer, The customer service has contacted you to request photos of the received product. Upon receipt of these, we will look for the best possible solution with you. Best regards, 1001hobbies
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Thierry S.
Rating: 1 out of 5
following a purchase from 25/01/2025
Very poor protection of packages containing expensive products, this is unacceptable
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Response from 1001hobbies
Hello, We are sincerely sorry to learn that the protection of your package did not meet your expectations, especially for valuable products. This does not reflect the level of quality we wish to offer. We take your feedback very seriously and will immediately escalate this information to our logistics department to improve this aspect. Please feel free to contact us directly so that we can discuss with you and find a suitable solution. Best regards, 1001hobbies
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bernadette M.
Rating: 5 out of 5
following a purchase from 10/04/2025
Excellent
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Amadeo P.
Rating: 5 out of 5
following a purchase from 10/04/2025
Speed and reliability, everything perfect
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guy M.
Rating: 5 out of 5
following a purchase from 24/01/2025
perfect purchase
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claudine C.
Rating: 2 out of 5
following a purchase from 14/03/2025
I have not received the Highland Cow, I am counting on you to rectify this as soon as possible or refund me, thank you Chaumet Claudine
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Response from 1001hobbies
Hello Mrs. Chaumet, We are sorry to hear that you have not received the Highland Cow figurine. After checking, we confirm that the refund for your reference DA-5314006 will be processed as soon as possible. We apologize for this inconvenience and remain at your disposal for any other requests. Best regards, 1001hobbies
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Pascal T.
Rating: 5 out of 5
following a purchase from 10/04/2025
Everything was perfect
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PHILIPPE J.
Rating: 5 out of 5
following a purchase from 12/02/2025
Ras
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Antonio C.
Rating: 5 out of 5
following a purchase from 05/04/2025
Excellent
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Fontaine J.
Rating: 5 out of 5
following a purchase from 29/03/2025
Thank you for your very nice service
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Laurent V.
Rating: 5 out of 5
following a purchase from 05/02/2025
Perfect as usual
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Cypris C.
Rating: 5 out of 5
following a purchase from 07/02/2025
Very good quality, well packaged. Quick contact.
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Pedro M.
Rating: 5 out of 5
following a purchase from 28/03/2025
They are good professionals and help you with what you need.
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Patrick P.
Rating: 5 out of 5
following a purchase from 24/03/2025
very good
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Marc L.
Rating: 5 out of 5
following a purchase from 05/04/2025
Excellent service quality. I couldn't find what I was looking for locally and with 1001hobbies I found it.
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Didier R.
Rating: 5 out of 5
following a purchase from 29/03/2025
Everything was perfect.
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patrick H.
Rating: 3 out of 5
following a purchase from 29/03/2025
incomplete and too long delivery
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Stefano M.
Rating: 5 out of 5
following a purchase from 06/04/2025
Everything is perfect, fast and precise delivery.
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Jean François P.
Rating: 5 out of 5
following a purchase from 03/04/2025
Exactly what I was expecting.
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José Luis C.
Rating: 5 out of 5
following a purchase from 31/03/2025
Fast and Perfect Shipping. Excellent Seller. I will Buy Again. Regards.
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DIDIER D.
Rating: 5 out of 5
following a purchase from 01/04/2025
Corresponds exactly to what I was expecting.
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Thierry M.
Rating: 5 out of 5
following a purchase from 06/04/2025
Careful packaging and fast shipping.
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Livio D.
Rating: 5 out of 5
following a purchase from 06/04/2025
Fast and perfect shipping
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thierry M.
Rating: 1 out of 5
following a purchase from 17/01/2025
Received my order 4 months after placing it
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Response from 1001hobbies
Hello Sir,
We regret this incident and apologize for this processing delay.
The product you ordered unfortunately fell victim to its success. When we ordered from our supplier Coby, the product was indicated as available. However, it turned out that it was actually being restocked.
Our supplier did not inform us of this situation, which resulted in a delivery delay beyond our control.
We sincerely regret this lack of communication and fully understand that this delay is unacceptable.
We kindly ask you to excuse us for the inconvenience caused and thank you for your understanding.
Best regards,
1001hobbies
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Jean-Jacques B.
Rating: 5 out of 5
following a purchase from 07/04/2025
The plans for my model of the Santa Maria at 1/500 scale from Mantua were 35 years old and very damaged. I found with you an exact reproduction of these plans which are precious to me for continuing the rigging of this model. Great!
Delay of more than two months for a supposedly available set! And still the same response, it's coming!
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Response from 1001hobbies
Hello Sir,
When you placed your order, you selected three products, two of which were available in immediate stock. Following your contact with our customer service, we split your order to ship you the products that were already available without delay.
Regarding the third item, it unfortunately fell victim to its success. When we ordered from our supplier Coby, it was indicated as available, but it later turned out that it was being restocked.
Our supplier did not inform us of this unavailability, which resulted in a delivery delay completely beyond our control.
We regret this situation and fully understand that this delay is difficult to accept. We sincerely apologize for the inconvenience caused and remain at your disposal for any further information.
Best regards,
1001hobbies
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Kurt T.
Rating: 5 out of 5
following a purchase from 28/03/2025
Prima processed 1001h smoothly, neatly packaged and shipped. I will be back soon for my next order.
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Orlando D.
Rating: 3 out of 5
following a purchase from 22/03/2025
The package was in excellent condition and the site was very well stocked; however, I did not receive all the products from the order even though the order was delayed by 2 weeks specifically to provide me with those products.
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kylian L.
Rating: 5 out of 5
following a purchase from 08/04/2025
He makes very beautiful models.
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Norbert G.
Rating: 5 out of 5
following a purchase from 28/03/2025
Great 👍
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