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J
Rating: 5 out of 5
Nothing to report
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 371 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3 and 5 stars
Reset filtersO
Rating: 1 out of 5
Order received with a 1 year delay, BRAVO
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Response from 1001hobbies
Hello,
We sincerely regret this review and apologize for the processing delay of your order. We understand that this delay is unacceptable and we are sorry for it.
Please know that if you place another order on our site, we will do our best to process your request as quickly as possible and provide you with a better experience.
We thank you for your understanding and remain at your disposal for any questions.
Best regards,
1001hobbies
We sincerely regret this review and apologize for the processing delay of your order. We understand that this delay is unacceptable and we are sorry for it.
Please know that if you place another order on our site, we will do our best to process your request as quickly as possible and provide you with a better experience.
We thank you for your understanding and remain at your disposal for any questions.
Best regards,
1001hobbies
L
Rating: 5 out of 5
Perfect ++
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D
Rating: 5 out of 5
Nothing to report
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N
Rating: 5 out of 5
The item arrived in great condition. Easy transaction overall and great communication. Highly recommend!
A
Rating: 3 out of 5
I am disappointed with the delivery time. Apart from that, the order is as expected.
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G
Rating: 5 out of 5
Everything perfect
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V
Rating: 5 out of 5
Fast and precise
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P
Rating: 5 out of 5
THANK YOU
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G
Rating: 5 out of 5
Well received.
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F
Rating: 5 out of 5
All good.
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V
Rating: 5 out of 5
Fast delivery, the package meets expectations 👍
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J
Rating: 5 out of 5
I will recommend
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P
Rating: 5 out of 5
Very serious, fast shipping. Perfect
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J
Rating: 5 out of 5
The shipment was great, very well handled, maybe the only downside is that it took a little while, but everything was great
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M
Rating: 5 out of 5
Thank you very much, happy to do it again :-)
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G
Rating: 5 out of 5
very satisfied
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C
Rating: 5 out of 5
Perfect transaction with respect to deadlines.
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R
Rating: 5 out of 5
Fast service, great product, awesome price!
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L
Rating: 5 out of 5
1001 hobbies really great, very professional, a wide choice, really top of the top, nothing to say.
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A
Rating: 5 out of 5
Good service
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L
Rating: 5 out of 5
Fast delivery
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N
Rating: 5 out of 5
Excellent quality, price
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C
Rating: 1 out of 5
You have to pay shipping costs and have it delivered to a pickup point by DPD, it's sad to be scolded when you're there, you should have better pickup times listed, it works better. Oh yes, the package could have just gone through the mailbox... Am I getting shipping costs back now?
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Response from 1001hobbies
Hello, We regret your review and are sorry that your experience was not entirely satisfactory. As a reminder, you placed an order on our site on 19/03/2025 at 1:35 PM, and your package was delivered on 21/03/2025. When you placed your order, you selected a pickup point as the delivery method. If you want home delivery, you need to select that option when placing your order. We would also like to point out that, in accordance with our general sales conditions, delivery costs are not refundable. Please do not hesitate to contact us for more information. Best regards, 1001hobbies
A
Rating: 5 out of 5
Fast
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A
Rating: 5 out of 5
Top
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R
Rating: 5 out of 5
Very satisfied, was continuously kept informed, pleasant experience beautiful product
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G
Rating: 5 out of 5
Always satisfied with my order but it's a shame that every time we can see what's in the box, there are always inscriptions and details of what's in the order.
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L
Rating: 5 out of 5
In accordance with the order and delivery very well.
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M
Rating: 5 out of 5
Very good
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R
Rating: 5 out of 5
Everything is great 👍👍👍
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S
Rating: 5 out of 5
Ok
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E
Rating: 3 out of 5
The customer service has improved a lot compared to before, but I have not yet received 2 out of the 10 ordered items.
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T
Rating: 5 out of 5
Very good quality model, the only complaint is the letters and numbers on the sprues, not easy when your eyesight starts to decline.
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J
Rating: 5 out of 5
ras
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D
Rating: 5 out of 5
I had already sent an email about this, but it doesn't matter, everything looked neat and well packaged, and it was complete. Last time it wasn't so neat, but this time it was, and that should be said, excellent, and until next time 🙂👍
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L
Rating: 2 out of 5
The order took a long time to ship and in the end, one item was missing, and the support has still not responded to me about this issue.
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Response from 1001hobbies
Hello Sir,
We regret this review and apologize for the situation.
We would like to draw your attention to the fact that we have indeed responded to all your emails and have processed your refund request for this product that was taking too long to arrive.
We thank you for your understanding and remain at your disposal for any further questions.
We regret this review and apologize for the situation.
We would like to draw your attention to the fact that we have indeed responded to all your emails and have processed your refund request for this product that was taking too long to arrive.
We thank you for your understanding and remain at your disposal for any further questions.
S
Rating: 5 out of 5
fast shipping no issues
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A
Rating: 2 out of 5
3 weeks delay given the shipping rates....not very satisfied!
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Response from 1001hobbies
Hello Sir,
We sincerely regret this review and apologize for this situation.
We would like to draw your attention to the fact that the product ELASTIC RIGGING SPOOL (SUITABLE FOR 1:72 / 1:350/1:700) was ordered from our supplier the day after your order. However, due to a delay from the supplier, of which our logistics service was not informed in time, the shipment took longer than expected. Some suppliers prefer to wait until they have a larger order before shipping products, which led to a shipment within 2 weeks, instead of the contractual week.
We thank you for your understanding and remain at your disposal for any further questions.
Sincerely,
1001hobbies
We sincerely regret this review and apologize for this situation.
We would like to draw your attention to the fact that the product ELASTIC RIGGING SPOOL (SUITABLE FOR 1:72 / 1:350/1:700) was ordered from our supplier the day after your order. However, due to a delay from the supplier, of which our logistics service was not informed in time, the shipment took longer than expected. Some suppliers prefer to wait until they have a larger order before shipping products, which led to a shipment within 2 weeks, instead of the contractual week.
We thank you for your understanding and remain at your disposal for any further questions.
Sincerely,
1001hobbies
C
Rating: 5 out of 5
Perfect
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