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S
Rating: 3 out of 5
2 months of waiting but it's normal the product was rare
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 2 and 3 stars
Reset filtersN
Rating: 2 out of 5
The shipment is extremely delayed
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G
Rating: 1 out of 5
Hello, I paid 14 euros to have it within 24 hours, ordered on Tuesday for Friday, but I only received it on Monday.
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C
Rating: 2 out of 5
Delay of 4 months to receive my order! No response on the phone, responses by email made by a bot! Honestly, I do not recommend at all
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A
Rating: 3 out of 5
I requested it with the most expensive shipping so that it would arrive between the 23rd and the 26th, and it arrived on the 29th
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J
Rating: 1 out of 5
I still haven't received my package, it's starting to take a very long time. No respect for deadlines and no information. Jean-marc ROUZAUD.
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M
Rating: 1 out of 5
I am not satisfied because the order has been delayed, it has not arrived on time and the tracking only says shipped and I don't know anything more about where it is or when it will arrive, I would like a little more information.
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L
Rating: 1 out of 5
I am contacting you very upset and nervous to inform you that my order DTGIZPJFS has arrived in poor condition, the figure arrived broken. I unpacked it carefully and when I took it out of its plastic, I found this: The sword broken in two places and the lock of one of the braids also. I expect your commitment and a solution as soon as possible since the figure is very expensive and this has never happened to me. Please.
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S
Rating: 1 out of 5
I received the package well after the expected date. I had to buy another model to have a gift for the person under the tree. You never replied to my email! So I will not order from you again.
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A
Rating: 3 out of 5
information
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M
Rating: 2 out of 5
The car comes with scratches as if it were not new. Disappointed by what it cost... I am not returning it because it is the child's gift and I won't receive another unit in time.
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E
Rating: 1 out of 5
Item sent 2 and a half months later than my initial order, while I had requested a refund... The item arrived in a large box, no protection. One corner of the game box is completely crushed.... I do not want this damaged box, but once again customer service is absent................. I am still waiting for the refund of my fourth item, which has never been in stock for almost 3 months..... Huge scam, do not order from them!!!
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J
Rating: 1 out of 5
Delivery took much longer than expected. The item seemed to be in stock on the website but after ordering it turned out that it had to be ordered from the supplier. Ordered on December 9, and now on January 1 the message that it will be in Budbee tomorrow. We'll see.
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V
Rating: 1 out of 5
Terrible. They never respond to emails, the product was available at the time of purchase but then they didn't ship it on time. They shipped the product after a month. Fortunately, I received a refund from PayPal.
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A
Rating: 3 out of 5
discreet
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P
Rating: 1 out of 5
Very bad
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A
Rating: 1 out of 5
Very disappointed, after having taken the supplement for more secure packaging. The package arrived poorly packed and broken
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A
Rating: 1 out of 5
Well damaged, before receipt, customer service ignored my complaint. Really disappointed.
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B
Rating: 3 out of 5
Delivery becomes long
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P
Rating: 3 out of 5
Promise of delivery deadline not met
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J
Rating: 1 out of 5
I asked to cancel the order and my request was not attended to. They sent me the product and give me the option to return it at my own shipping cost. It seems very unprofessional to me.
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J
Rating: 1 out of 5
Very poor quality packaging...
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C
Rating: 2 out of 5
Delivery arrived a week later than stated on the website. During the Christmas season, this is a no-go.
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D
Rating: 2 out of 5
Products available at the time of order, then, once paid, some products were no longer available. Not very customer-friendly...
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N
Rating: 1 out of 5
Rating: 1/5 Opinion: NOTHING HAS ARRIVED AND ABOVE ALL THERE IS NO TRACE OF THE ORDER AND I DON'T EVEN KNOW WHO TO TURN TO ZERO OUT OF FIVE
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M
Rating: 1 out of 5
Complete scam. Car without bodywork
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A
Rating: 2 out of 5
The order took a long time.
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M
Rating: 1 out of 5
I still haven't received my order and they don't give me answers.
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F
Rating: 2 out of 5
The package was supposed to arrive on the 23rd, then today, and it still hasn't arrived
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A
Rating: 2 out of 5
The package has not arrived
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D
Rating: 1 out of 5
My order has not arrived yet, big disappointment!
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C
Rating: 1 out of 5
Fatal, it says the order is delivered and it's a lie! They don't tell me where I can find it, what a disappointment.
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P
Rating: 1 out of 5
Still no package
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S
Rating: 1 out of 5
It was a disaster, the customers' opinion does not interest you, one is ignored!!!! I have written to you multiple times and never received a response!!!! 1 star is too much!!!!
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P
Rating: 3 out of 5
You could put glue to build the models or at least indicate that it needs to be purchased separately (which is stingy)
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V
Rating: 1 out of 5
I put a star because it doesn't allow me to put any. Customer service is terrible.
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J
Rating: 1 out of 5
Information about the backlog had to be inquired
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V
Rating: 2 out of 5
Cardboard packaging too fragile, 2 items broken
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B
Rating: 1 out of 5
Almost 2 weeks after ordering still nothing received.
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P
Rating: 1 out of 5
I ordered by choosing express delivery, but my order arrived a week late, without any warning. I contacted customer service to request a refund, but I never received a response. You are here to do business, but with this lack of seriousness you have just lost a customer. Very disappointed by this lack of professionalism and communication.
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