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J
Rating: 1 out of 5
Delivery went wrong. Package "is stuck somewhere" Not delivered after 14 and no more updates
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 2 and 3 stars
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Rating: 1 out of 5
Informally, the order does not arrive on time
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L
Rating: 1 out of 5
2 months to receive a package for Christmas. I took the lead and 2 months later still nothing.
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M
Rating: 2 out of 5
What was my surprise to find the same kit from another seller for almost 20€ less (I can accept a few euros, but here it's almost a 40% price difference) Not sure I will recommend anytime soon.
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S
Rating: 1 out of 5
Order placed on November 24. Delivery on December 16 of a package containing an item that has nothing to do with the requested product. Unsuccessful call to the number mentioned on the site which does not work. Sending a detailed complaint email with photos that remains unanswered. No need to say more.
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E
Rating: 3 out of 5
It takes a long time from Belgium to Spain.
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R
Rating: 1 out of 5
You are scammers, you neither send me the order nor refund my money, it is a shame that there are people like this.
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R
Rating: 1 out of 5
I have been waiting for my order for three months and they still haven't given me a solution. They are pathetic. Don't buy from this store. Out of ten orders placed, this is the third time I have problems and they are also very expensive. No one responds here. And they don't refund my money.
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R
Rating: 1 out of 5
Avoid...
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O
Rating: 1 out of 5
Not only did my order from December 1st leave late, but it arrived today, December 19th, at a pickup point that I did not choose, even though I informed 1001hobbies twice that I would be absent starting today. When I return, my order will no longer be available.
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E
Rating: 1 out of 5
I did not receive all the products! And that after 7 weeks of delivery time!!!
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S
Rating: 2 out of 5
The article is way too expensive compared to other providers. Ridiculously high shipping costs. Long wait for the order and no response to questions about the status of the package.
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P
Rating: 3 out of 5
There were missing pages in the assembly instructions regarding the Spitfire, Revell 1/32, I have already informed you about it, but no response from you?? .
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M
Rating: 2 out of 5
I can't see where my order is and when it will be delivered.
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M
Rating: 1 out of 5
Order from October, should arrive around December 22 after numerous requests for a shipping date.
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F
Rating: 1 out of 5
This or that order I ordered something and I received something completely different and you can't even talk to anyone about returning the product, please send me who I can contact to return the product.
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A
Rating: 2 out of 5
After 8 months, I have not received my entire first order! My second order has not been taken into account! I am waiting for its cost, not evaluated, to this day !!!!! What to do????????
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A
Rating: 1 out of 5
Site too expensive
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K
Rating: 1 out of 5
Never ever order again. Absolutely not recommend
M
Rating: 1 out of 5
Too long waiting time for the ordered goods (longer than a week!). After the invoice was received and a DHL tracking number was assigned to the shipment, it has now been 3 days and the transport service still hasn't picked it up! Unbelievable!
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C
Rating: 2 out of 5
Order placed on 07/12 On 12/12 I receive a notice that the order has been shipped On 15/12 I receive an email saying that my order has not yet been shipped due to a delay in preparation On the site, marked as shipped on 12/12 Shipped? Not shipped? Not very serious all that
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C
Rating: 1 out of 5
disappointed, out of stock, opened package, damaged and miniature disappeared in the chronopost locker
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G
Rating: 1 out of 5
I ordered 2 airplanes, but in the box there was only 1 airplane. I have Tu 134 and I am missing Ilyushin 62!
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R
Rating: 1 out of 5
More than two months waiting for delivery and after claiming several times they delivered the order wrong, the items I bought did not arrive correctly, one item was missing and another arrived duplicated. A disaster, I will not buy or recommend this site again.
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S
Rating: 1 out of 5
Horrible, terrible customer service, I received a broken model and after weeks waiting for a response they do not answer anything, they do not care, they do not give options, horrible, I will never buy again.
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E
Rating: 1 out of 5
I ordered 1:35 scale airplane stickers and they sent me some of 1:48 scale. I am not satisfied and request that you send me the correct ones please. I will return the ones I have. Thank you.
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J
Rating: 2 out of 5
The last order, one item is missing, I sent an email, I am waiting for a response, this is the second time this has happened to me
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G
Rating: 1 out of 5
Terrible, does not respond to my messages !!!!!! And still waiting for a refund for a figurine canceled by them as well !!!! I feel like there are robots responding.
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L
Rating: 1 out of 5
Just good!
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A
Rating: 1 out of 5
My order has not arrived yet
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E
Rating: 1 out of 5
You buy something they say they have in stock and it's a lie, they order it from their suppliers and in summary, it takes more than a month for the package to arrive. I bought an item on 11/24/25 with shipping on 11/25/25 and as of today 12/18/25 I have not received it, they shipped it on 12/16/25 but since that day the shipment has not moved, a complete disappointment. I will not buy anything here again.
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G
Rating: 1 out of 5
Order and response to questions take way too long. No money-back guarantee. Not worth repeating.
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P
Rating: 2 out of 5
Delivery takes a lot of time.
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I
Rating: 2 out of 5
THEY SENT ME A SIMILAR PRODUCT BUT IT WAS NOT THE ONE I BOUGHT.
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D
Rating: 2 out of 5
the box arrived damaged ...a rigid envelope would have avoided this! too bad I wanted to give it for Christmas but now it feels like it was used
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H
Rating: 1 out of 5
I still haven't received my order. And there is no response to my email.
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M
Rating: 1 out of 5
Very bad opinion, not arrived yet
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L
Rating: 1 out of 5
Worst online store for hobby items From 3 orders: one of them is incomplete (missing items), another never arrived (got charged for delivery and waiting for the other half of a refund) and another item pre-ordered 1 year and got told that I will not receive it (0 compensation or refund) Best to try your luck with other stores
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T
Rating: 1 out of 5
Apart from the delay in sending it, since I bought it and it was available, then they say they have to order it, so about 15 days of waiting in addition to shipping. I asked earlier by email if they were in Spanish, they replied weeks later that yes and I received the games with everything written on the boxes in French. I will not buy from this store again, if I had wanted it in French, I could have had it from Amazon the next day at home.
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A
Rating: 1 out of 5
Fatal, the glue was missing and instead of apologizing and sending it, they sent me a form with threatening French legislation that does not apply to me because I am Spanish, in which they asked me for a sworn statement. For a glue. The level of shabbiness has acquired a new meaning.
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