Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1, 2 and 3 stars

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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 12/06/2020
Far too expensive with the prices of the goods. Pure rip-off
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/06/2020
THEFT !!!!!!! TO AVOID TWO MONTHS AND NO INFORMATION CONCRETE THE PAYMENT WAS MADE OF WHICH 32 EUROS OF COLISSIMO URGENT FOR LENVOI PHONE NUMBER OUT OF ORDER AND NO ANSWER BY EMAIL OR ON SITE SERVICE AFTER SALE NON-EXISTENT OF THE FLIGHT !!!!
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 11/06/2020
The number that Modellbau 1001 gave me costs money.20 euros for me.I was told shyly on the phone that the number was supposedly free.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/06/2020
Wrong package and no return of my written complaint by may
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2020
we had a big delay in delivery otherwise satisfied with the product thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2020
Bravo for your sleight of hand! With a credit of xxxxx euros, you can sell products on sale and then land on your feet! And the customer is wronged.....
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 10/06/2020
My experience was very bad more than 45 days ago I placed my order and it has not arrived yet the transport company has not received it they do not want to give me my money back. Compared to other companies very bad I have placed orders elsewhere during the pandemic and in a max of 5 days I had everything in my mailbox.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 10/06/2020
I placed an order with 1001 models on May 12 and it's been a month and I still haven't received it. I paid more for the fast shipping as it was for a gift. They don't answer my emails that yes they have charged everything and don't refund the money. If I don't receive my order in these days the next thing I will do will be to report it to the Co.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 10/06/2020
delivery time on 15.5.-ordered on4.6.2020 delivered is 3 weeks by phone not ereic hbar also by mails no answer no instructions for use
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 10/06/2020
Placed the order on May 15...now June 10 it is still being processed..after more than a month. Very bad experience
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 09/06/2020
The products are good however I cannot accept that my order was accepted my credit charged and then was told later that 2 items were not available. I requested a refund however received a voucher to spend for the value of the products. Then had to work out for myself that I had to spend more than the value of the discount voucher to redeem the value of the voucher. The order was delivered in 2 parts and took 9 weeks from start to finish. Also poor communications and no apology for taking 9 weeks to complete the order. I will not be ordering from 1001mquetas again.t
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/06/2020
na meerdere keren bellen geen gehoor na meerdere keren bellen geen gehoor
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/06/2020
Still haven't received my order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/06/2020
Delivery time very lo
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 08/06/2020
The same as in other opinions the product is not bad but it arrived 1 month later than they told me when I paid for it and when I complained they sent me emails where they blatantly lied to me saying that the economic shipping can take 4 to 6 weeks when at no time did they say it. In fact, they gave me a delivery date between May 11 and 13 (I ordered it on April 25) and I received it on June 8. One can understand a slight delay due to the coronavirus but I have ordered many other things online and it has taken me a couple of days. If you are in a hurry NO C
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Verified Buyer
Rating: 1 out of 5
following a purchase from 08/06/2020
na meerdere keren bellen geen gehoor
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Verified Buyer
Rating: 1 out of 5
following a purchase from 08/06/2020
na meerdere keren bellen geen gehoor na meerdere keren bellen geen gehoor
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 08/06/2020
Order placed and paid for on March 31 As of May 8, they are no longer even responding to emails. They just made excuses and the package never turns out to have been delivered to colissimo. Made a complaint to the carabinieri They don't make a refund and only make excuses and then they don't even respond anymore They are just thieves !!!!
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 07/06/2020
My experience with them is terrible, I placed an order paying the higher shipping costs to get the order for my partner's birthday and 3 weeks after the indicated date I still do not receive the order I send them an email and no one answers me no one gives me any solution. I feel completely deceived. I do not recommend it to
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 07/06/2020
The model is very nice but it arrived too late and I needed it for a birthday.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 06/06/2020
Good shop, but things just take a little too long time.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 05/06/2020
One month after purchase and I'm still waiting for the order......
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 05/06/2020
I bought a model on April 25 and today, June 5, I still have not received my model. You have no shame every time I claim by mail you say that it is on its way. you don't even pick up the phone. Either the package arrives or you return the money.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/06/2020
Erg trage levering... Prima producten maar erg trage levering. Op de site staat dat de eco levering 6 tot 11 werkdagen duurt. Nu krijg ik een mail dat dit 4 tot 6 WEKEN kan duren. Wordt dit met de fiets gebracht ofso?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/06/2020
Scammer!!! Scammer!!!!! Scammer!!!!!!!!!!!!!!!!!!!!! Scam! Scame!!! Scame!!! Paid over £100 on 5 May until 5 Jun still no item, I paid item was in stock them got a Voucher 37.98 Euro in Euro for tiem no in stock!!!! but i paid In £37.98 English pound!!!!!! They DID NOT DO REFUND MONEY!!!!!!!!! I thought was a UK company 1001models.co.uk and has it UK Customer phone Number so i placed order!!!! called Phone line but been cut off!!!!!!! i need refund back to my card NO Voucher!!!!! Totally a scammer company!!!!! Still no items!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Verified Buyer
Rating: 3 out of 5
following a purchase from 05/06/2020
Prima producten maar erg trage levering. Op de site staat dat de eco levering 6 tot 11 werkdagen duurt. Nu krijg ik een mail dat dit 4 tot 6 WEKEN kan duren. Wordt dit met de fiets gebracht ofso?
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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/06/2020
Scam! Scame!! Scame!!! Paid over �100 on 5 May until 5 Jun still no item I paid item was in stock them got a Voucher 37.98 Euro in Euro for tiem no in stock!!!! but i paid In �37.98 English pound!!!!!! They DID NOT DO REFUND MONEY!!!!!!!!! I thought was a UK company 1001models.co.uk and has it UK Customer phone Number so i placed order!!!! called Phone line but been cut off!!!!!!! i need refund back to my card NO Voucher!!!!! Totally a scammer company!!!!! Still no items!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/06/2020
Scammer!!! Scammer!!!!! Scammer!!!!!!!!!!!!!!!!!!!!! Scam! Scame!! Scame!!! Paid over £100 on 5 May until 5 Jun still no item, I paid item was in stock them got a Voucher 37.98 Euro in Euro for tiem no in stock!!!! but i paid In £37.98 English pound!!!!!! They DID NOT DO REFUND MONEY!!!!!!!!! I thought was a UK company 1001models.co.uk and has it UK Customer phone Number so i placed order!!!! called Phone line but been cut off!!!!!!! i need refund back to my card NO Voucher!!!!! Totally a scammer company!!!!! Still no items!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Verified Buyer
Rating: 3 out of 5
following a purchase from 05/06/2020
Erg trage levering... Prima producten maar erg trage levering. Op de site staat dat de eco levering 6 tot 11 werkdagen duurt. Nu krijg ik een mail dat dit 4 tot 6 WEKEN kan duren. Wordt dit met de fiets gebracht ofso?
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 05/06/2020
Too slow to ship and prepare the package
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Verified Buyer
Rating: 1 out of 5
following a purchase from 04/06/2020
Terrible aftercare service, I placed an order for an expensive model kit that arrived damaged, fair enough shipping is not their fault, however the box had been previously opened and repacked wrong, All three of there contact numbers do not work, sent multiple emails and when I finally got a reply they offered a 10% credit note, which won���t even cover the cost to repair or cover up the damage, since that email to which I replied to they have had no further contact with me nor given me the credit note. Unfortunate as the price was decent, and looking at other reviews I���m n
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/06/2020
Hello The ad indicated a SD.KFZ. 25110 Ausf.C (beige and green color) and I received a SD.KFZ 2519 Ausf.C (gray color). I'm disappointed because on the invoice it says 25110. I think the seller lacks seriousness in his ad and could warn me, it's the least polite thing to do.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/06/2020
Colissimo delivery times are far too long
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 03/06/2020
Very bad ! I have been waiting for more than a month for a package and they don't tell me anything they just send me automatic messages and nobody takes charge I paid in advance and I don't know if I will receive my order unfortunately.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 03/06/2020
I have not received the model for more than 1 month since I bought it and there is no telephone number or e-mail address where I can complain.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 03/06/2020
Today I am very unhappy with the service because it has been more than a month since I ordered some paints and they have not arrived yet. The customer service does not offer me any help, they only say that it has already been sent and they do not answer the phone. I just hope that my order arrives and at least the product is ok. Of course I will not buy from them again.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 03/06/2020
I placed an order on May 5. The order was paid for. When I saw that the order did not arrive, I phoned. An English-speaking operator because I found out that the head office is in Paris. I wrote an email asking and they sent me the tracking number of the shipment. The status of the shipment is always the same...and Celeris, who is the carrier, told me that they can't tell me anything. I have sent two more e-mails with no response. Today is June 2nd. And according to an automatic email the order was shipped on May 11th. My opinion is a shame.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 03/06/2020
This website works with the worst delivery company out there. Before making a purchase through this website check the reviews on the internet about Zeleris which is the delivery company they work with.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 03/06/2020
I placed an order of almost 200 euros on the 17th of March still has not arrived we are at the 3rd of June I wrote several emails but with answers they vague and I also asked to be refunded but they keep saying that the parcel will arrive.The traking of the French post office keeps saying that the parcel has not even been entrusted pessimi.Now I will move accordingly because after three months it is not possible that nothing has arrived yet
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 03/06/2020
Very bad delivery even considering the epidemic situation. Very bad monitoring of the delivery. The product also is poorly conce pted
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