Customer reviews of 1001hobbies

Some colors looked different and when I received them they were identical I'm disappointed Number 17

thanks .very good 1001 hobby the shipment is very fast and great package.i'll buying more stuff in the future and introduce to my friends thank you your business.see you soon.

last order placed for paint and accessories on 101019 order received on 261019 at the relay point in the meantime no information from 1001 hobbies that my order would be late it was when I phoned that they started to tell me that some products were on another site NORMAL or NOT the least they could have done would have been to warn the customer and not wait for him to call. here's the reason why

Hello I took a delivery by collissimo proposed by the site. The result is edifying! -The first delivery was not made even though we had been at home all day (plus I had given my mobile number)! -Second attempt. The delivery man claims there's no name on the box! Bravo, we'll have to get him some glasses! Another day blocked for nothing! -Third attempt. Parcel available from 11h00 at the post office. Result exceptional closure of the office. Of course I paid for this service, it's simply theft and a huge disappointment for my son who was impatiently waiting for his parcel. Thank you for this perfectly m

I received a package with a part that was broken The front of the van was torn Customer service is difficult or impossible to reach Tuesday, November 5 Here is my reply :- An e-mail was sent and I did receive notification that it was received and that I should expect a response soon So far I have had no response to my request to call me HKiefer 00-31-20-62333087

Compared to other sites, the prices are excessively "neat". Delivery is much less so: I'm still waiting for the (paid for) parcel that was cancelled.

Delivery too long and package recovered open on 2 sides.

One month waiting to receive an order if you're patient it's fine otherwise change site

connection plug size not announced in product description. therefore not possible to use.

I still haven't received my order.

Parcel received late (despite a phone call from me - box in poor condition - to offer not

After 21 days still not received my package. After contacting customer service by e-mail to hear from them, I got a fairly quick response, which is good, but I don't give a damn about your order"" grandiose. The only thing they know how to tell us is ""you can't go faster than the music, you have to wait"". It's really great, bravo to you, very professional. I've been ordering online for a long time and I've never seen anything like this... Incredible.

Great selection of kits and accessories. Plus fast shipping too!

I placed an order on your site on October 16 donation the debit was made the same day October 19 you have informed me by mail that the order could not be made the promise of delivery within 72 hours is not honored it should be for the birthday of my son. It's now October 24 and I haven't heard from you! I therefore request the cancellation of this order and the refund of my direct debit and to date again no response very disappointed by your team and your promise of fast delivery. I look forward to a prompt confirmation from you. Cor

a 1st sending without problem (in 5 days=perfect) as for the 2nd it is another story (I placed order the 101019 and we are the 221019 it was necessary that I telephone 2 times to have news of my cde you will thus understand my disappointment (always not delivered). I hope to be able to receive my order this week by thanking you p

Quite complicated to find a reference

They do not answer the mail

Very good selection at fair prices. However, delivery leaves something to be desired, with products advertised on the site as available when they have yet to be ordered.

I have an order from 25092019 to date 17102019 still not received !!! How can I give more than one star there ?I have also already estimated a few times with 1001 Hobbies but until today 1810 I still do not know where it went wrong According to the report from the carrier, the order would have been sent back to 1001 Hobbies on 710

I'm embarrassed because I feel obliged to give it a bad mark. However, I have nothing to reproach 1001 maquettes for, but rather the transport. Indeed, the package arrived extremely damaged (the model box is even torn). Fortunately, no part is missing and nothing seems broken or missing.

They are the worst!!! I place an order and pay for urgent shipping which I see that weeks go by and it does not arrive. They tell me that they do not have a product in stock and the urgent is once it arrives at the warehouse in Spain and they process it. Days go by and they tell me that a product that on their website said available is no longer in stock so they send me the rest of the products and give me a voucher for the next purchase for the product they do not have in stock. The surrealistic part of the whole case is that while I was traveling, I received an email confirming that the order had been delivered to the address mentioned above. It turns out that the package was not delivered and when I ask them for proof of delivery they give me a generic paper from Colissimo where it says that it was delivered. I ask them for the receipt with the signature of receipt of goods and they say that this option is not available for Spain. In short, I have paid 70€ for 3 toys and I have not received anything at all and they tell me to contact the local courier? It's a robbery?this is what these people do? in my life something like this has never happened to me?

You pay for express shipping and it takes 2 months to arrive. I will not buy here again, even though their catalog of toys is beautiful, they do not deliver what they say they will.

An order No. 176151 placed on date 25092019 and paid on the same day is still not delivered

Product well packaged but service too long between order and delivery.

1 month's delay in placing an order, 5 to 8 euros in shipping costs for a set of decals sent by non-tracked mail, and a tax for using Paypal - that's all there is to it.....1001 maquettes are finished for me, and I'm an old customer.lots of references, of course, but most of them aren't in stock, and they're 15% more expensive than their competitors.

Hello Following receipt of a model. I noticed that a part was missing. So I sent an e-mail with the missing part and the delivery note. To this day I have no news. Please take note of this message and reply as soon as possible.

Delay too long half of the order was missing after 2 mails and 1 call received the rest. Too bad the birthday present wasn't

I have placed several orders and it takes a very long time to receive them. The description of the item is sometimes incorrect, as is the time taken to receive it. The quality/price ratio is not always respected: lack of finish and detail on some items that I bought for a rather high price. On the other hand, there's a vast choice of models, which are becoming increasingly difficult to find in our stores.

delivery problemand no contact in case of product shortage from you. Sincerely

Product said to be in stock. Shipped after a week. Forced to call again. Dismissive and in bad faith. Item received n

You're asking for my opinion even though I haven't received my parcel yet.

Zero Star If I could give zero stars, I would! I purchased a figure on 9/21, 10 days later they contacted me and told me the figure I ordered was not at the right price so they had to cancel my order. So basically they're telling me I have to repurchase the figure at a much higher price ($257 more in this case) after I already paid for that figure, that is ridiculous. And thanks for making me waited 10 days for the ""good"" news. Note: Everything is overpriced on their site. I suggest everyone stay away, you can find much cheaper price and much better service elsewhere!

If I could give zero stars I would! I purchased a figure on 9/21 10 days later they contacted me and told me the figure I ordered was not at the right price so they had to cancel my order. So basically they're telling me I have to repurchase the figure at a much higher price ($257 more in this case) after I already paid for that figure that is ridiculous. And thanks for making me waited 10 days for the ""good"" news. Note: Everything is overpriced on their site. I suggest everyone stay away you can find much cheaper price and much better service elsewhere!

Really pitiful! For ten days I've been waiting for my order, which is still listed as being""in preparation"". Despite a phone call from me, nothing is happening. I must point out that the product ordered was available! I strongly advise against this site and in any case I will never again go through 1001 Maquettes or 1001 Hobbies (whatever the name) for my next orders.

Zero Star If I could give zero stars, I would! I purchased a figure on 9/21, 10 days later they contacted me and told me the figure I ordered was not at the right price so they had to cancel my order. So basically they're telling me I have to repurchase the figure at a much higher price ($257 more in this case) after I already paid for that figure, that is ridiculous. And thanks for making me waited 10 days for the ""good"" news. Note: Everything is overpriced on their site. I suggest everyone stay away, you can find much cheaper price and much better service elsewhere!

After waiting over 20 days for the first and certainly last order to be processed, I was notified that a credit note had been issued in my favor. Crazy!

Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.

About 2 weeks from order to delivery. That's a bit long to prepare an order... Surely a one-off bad experience, at least I hope so.

Hello ! I found the delivery time much too long! If only it had been notified... I'm also a little disappointed by my purchase for the price I would have liked more finesse in the materials... Too bad. Black pearl will have plastic sails, but that won't take away the pleasure of showing the model... When

Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.