Customer reviews of 1001hobbies

Very high prices (sometimes double compared to other sites). Delivery times spread out (3 weeks). Doesn't necessarily offer more choice. An excellent system

The goods were supposedly shipped, but the shipment number is unknown at DHL.de and the shipment is still in Le Harve (10 days ago) at DHL.com. Customer service has been unable to provide any further information for 5 days!

I should have received the package 11 days ago and still nothing. I also sent them an email and they haven't even replied. De momenro nothing happy with the treatment received. 0% recommended in case I ceciva I will let you know.

Product ok. But delivery time not respectedÃ

The item and the box arrived damaged. I contacted the store they attended me right away but first they blamed the carrier when the packaging that came to me was not in bad condition and told me that either I paid the return costs or I kept the broken item and they gave me a voucher of 10 euros as an exception. I did not like the treatment at all. I consider that this store lacks seriousness and I will not buy again.

Impossible! Item ordered never arrived then I had to argue with various staff and was ignored by supporters both by email and in a chat with them when told I wanted my money back! I recommend everyone not to buy here. At least I won't be ordering here again

Delivery took quite a long time and substitute items were sent for several paints that were ordered without consultation.

Finally too expensive. No communication. I would not recommend this site.

Package arrived safely and conformed. But model (4 characters) poorly protected in the letter a broken character. Nothing irreparable for a model maker ma

Parcel received this day.....I have the impression that it is an old second hand thing so much the serigraphy on the earphones e""piqué"". I wouldn't recommend this site at all

The order and delivery went smoothly. However, the two Hobbymasters (F-35 and F-16) had no assembly instructions in the boxes. Prices for some models can be much higher than elsewhere. The on-site store in Paris is just an office (nothing to sell there). That said, the on-site staff is young.

Order still not received after 3 weeks. Do not choose delivery by Mondial Relay (incompetent company). Very disappointed with my experience at 1001 maquettes. Hoping one day to receive my

Easy to use on-line shopping. Good source for hard to find products.

The order took 10 days to arrive

Paid a lot for postage and then waited a week for delivery. Very annoying.

Very good mention for the availability and prices of the tamiya acrylic paint.not so good for the aerosol productsalways at the tamiya brand level.

Very expensive colissimo delivery charges and when a delivery problem occurs (Colissimo fault) customer service looks down on any request for a gesture. No problem, the site is good but without p

Perfect service. Website to be improved when accessed via a tablet.

The delivery is long but the products interesting I asked for information by mails no answer

Excellent service!

I am obliged to put a star for my comment to be validated but if it were possible to put negative stars that's what I would do ... it's unacceptable to sell this the dimensions are deceptive the quality is mediocre to pay so expensive shipping costs to wait so long to have his model it's called theft. I don't recommend it at all. For the record, this model was supposed to help me present a project as part of my studies, but I'm thinking of not presenting anything because I risk making a fool of myself.

Lack of stock the orders of this fact delays for a faster delivery you give a wrong answer???? long duration from the order to the expedition and not from the expedition to the reception there is nu

Bonjour bien mais un peu lent quand meme j'attends toujours une commande depuis 15 jours Cordialement

It's been a week since I placed my order and I'm still waiting for delivery (colissimo).

Delays far too long and a "disorganized" communication for prices higher than the competition (bcp more efficient which p

I received a dust-covered box with torn corners taped and stapled as if from a yard sale. I don't know if the box is complete. For the price it's

Not recommended if I don't call to claim the order they don't send it and after the error they don't change the shipment to express service to receive it on time they send it with the slowest service there is and they don't have follow up. Lousy service

I do not recommend buying with eco shipping order sent on Jan 1 arrived on Jan 17...otherwise helpful and fast chat service!

package still blocked at customs forgets to enter value of contentscharles zurcher

J'ai bien reçu a ce jourvotre mail je vous pris de m'excuse aussi làj'ai pris contact avec tabac presse de tours il m'dit que lui aussi il n'a pas compris comme ça se fait que le colis a été livré là bas au lieu de orchaise dans le 41 je lui et dit que je passer le chercher sauf je préféré que relais colis assume leurs bêtises qu'ils ont fait en plus là et votre collègue ou votre collèguee aussi mon dit de pas y aller le chercher vue que se ne me qui a fait la bêtiser mais bien eux au lieu que j'ai demandé. made the mistake but they instead of delivering it to orchaise in 41 but also in tours is not what I also asked to this day I will not go to look for it more but that relais colis ra takes him or I asked moreover there also it made a mistake so that it assumes it there and it is not me who asks them to deliver it there but him without having said it after I ask that you contact relais colis and that it ra takes him had the end of the week and had the end of the month in orchaise in 41 but also in tours. had the end of the month in orchaise too there me my side complaint against them and if they do not want the ra takes home I to them the bill of the train and there they are going to pay it in more too I am not going to let make by them I take you to excuse me it is not after you that I do but to the relay parcel which made a stupidity when I am going to place a 2nd order the next time it is going to send it in bordeaux or paris too there except me I am not going to go to seek it there bas en plus a ce jour le colis et a tours je vais pas aller le chercher je demande que relais colis le ra emmene ou j'ai demandé aussi et avais la fin de la semaine et avais la fin du mois après ça le colis va reparti chez vous et encore il faut que j'attends 4 a 5 jours pour le ravoir aussi je suis pas d'accord avec que j'ai pris contact avec le bureaux tabac de tours et relais colis a fait une grosse bêtise a fait une grosse gaffe là aussi ils ont pas fait attention en plu

Delivery time 3-4 weeks. Mails are not answered. Never again.........

Fast delivery and strong package great communication.

I just had a problem with mondial relay who had delivered to the wrong collection point.

The delivery was fast and the products correctly packaged. On the other hand, I am rather (very) unhappy that despite several requests where I clearly specified for reasons of availability that I did not want the order to be sent immediately after receipt of my payment, it was sent without any delay! The risk was that I wouldn't be back from my trip in time to collect the parcel from the relay point. NB: Concerning the 3 products - all as described - one of them is incomplete with a part missing (FT-17 tank).

11 days to be delivered I find this delay exagÃ

Very complicated order. Despite the purchase of three articles noted in stock deliverable within 4-5 days. I only received my items after 13 days, after having contacted the store and the carrier several times, with several different people involved and contradictory messages.

My delivery has been delayed due to lack of stock, although I have been informed of this in the comm

The delivery time for products is a little long for an online sale. Given the cost, the customer is entitled to expect greater responsiveness. Nothing wrong with the pro

While the model was delivered in record time before the festive season, the same could not be said for the paints and cement glue. The bottle of Humbrol glue was dry, and some of the Heller paint was a little runny. However, 1001 Maquettes was very reactive and sent me back the glue very quickly. So well done and thank you for that. I hope that on the delivery side, controls have been put in place to check the quality of the package before they leave. I'd recommend a model from 1001 Maquettes but for the accessories

I placed an order for paint to be delivered in 24 hours and after 8 days the parcel was under-sold. Apparently it's a mess in this store, finally an order that may arrive unlike the previous ones: so I will never order again.