1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Took too long to receive it. Took too long to receive it.
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Response from 1001hobbies
Dear Customer, Thank you for your feedback. We are shipping from France so the delivery to Canada takes a bit longer. Please do not hesitate to contact us if you have any question. Kind regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2018
The relay point ""La table Parisienne"" in Niort is not organized to receive and distribute MONDIAL REL parcels.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2018
I don't want to be unpleasant...... but the overall process should be improved a bit indeed: - paid on 5122018 - shipped on 11122018 6 days to reach shipping stage!! a bit long!!! Received on
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2018
Shipping super long! Lack of indication of delivery times on the site. One of the boxes on two models is not protected by a blister ok...but box damaged. Let's hope the model will be complete.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/12/2018
parcel badly packed box open decal sheet deteriorates delivery time very
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/12/2018
Prices too high - plenty of choice, but cheaper elsewhere, e.g. Parc des Princes 3D puzzle for €42 on the website is €26 on amazon! It's the same with most items. Site to reserve for certain items not found elsewhere (
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/12/2018
one month after the commnade still not delivered any unbearable news
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 17/12/2018
Negative experience regarding shipping. First they made a mistake with the shipping method I had selected and told me they would refund the difference between the shipping I paid for and the one I used but after more than 2 weeks I still haven't received the difference. The shipment finally arrived after a week
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/12/2018
delivery time too long
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Verified Buyer
Rating: 1 out of 5
following a purchase from 17/12/2018
This has to be the worst company I have ever dealt with on line. They don't have a UK warehouse. They take orders letting you believe they have stock which they don't. When I finally get someone a the phone(in France) he didn't really care about the issues that I had pointed out and offered no way to fit it. If you are thinking of ordering DON'T. Move on to the next page and hopefully have better luck than I have had with these people.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/12/2018
Waiting time a little long. But probably due to traffic disruptions.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/12/2018
Package opened, packaging torn. Paint missing
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2018
trèèèèèèèèèèèèèÃ
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2018
just one comment: the descriptions displayed in your catalog only give the scale and not the dimensions of some of the models to be built, which is annoying if you want to get an idea of the dimensions of the construction.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2018
Package arrived on time but unfortunately the model box is missing ~80% of the parts, which are impossible to assemble in these conditions. 1001Maquette contacted me by e-mail and I'm waiting for their reply to see how to solve this problem. I would like to thank the extremely efficient after-sales service, who sent me a photo of my problem and decided to send me back the same model free of charge, this time in its entirety and just before Christmas.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/12/2018
I WAS IMPRESSED WITH YOUR STORE I WAS IMPRESSED WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.
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Response from 1001hobbies
Dear customer, Your order has been sent back to us so we sent it again on the 12/12/18. Please let us know if there is any issue. Best regards, The 1001modelkits Team
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Verified Buyer
Rating: 2 out of 5
following a purchase from 15/12/2018
I WAS IMPRESS WITH YOUR STORE BUT I NEVER RECEIVE MY ORDER YET.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 15/12/2018
I WAS IMPRESS WITH YOUR STORE I WAS IMPRESS WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.
Response from 1001hobbies
Dear customer, Your order has been sent back to us so we sent it again on the 12/12/18. Please let us know if there is any issue. Best regards, The 1001modelkits Team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/12/2018
Shipping Order got processed this past Monday, still no email saying shipped... or tracking I've called three times and no answer on any of them... I just want an update...
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Response from 1001hobbies
Dear customer, We have sent you an email regarding the delivery time of your order. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 3 out of 5
following a purchase from 14/12/2018
Shipping Order got processed this past Monday, still no email saying shipped... or tracking I’ve called three times and no answer on any of them... I just want an update...
Response from 1001hobbies
Dear customer, We have sent you an email regarding the delivery time of your order. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 14/12/2018
Very bad after-sales service, responding to different delivery days.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 13/12/2018
The delivery took far too long.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/12/2018
if 101 maquettes is reactive to orders their shipping service""machin chose.... relay"" is scandalously inefficient... here are 7 days that my package is wandering in France or.... outside France !!!!
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Verified Buyer
Rating: 3 out of 5
following a purchase from 11/12/2018
Zeer slechte online shop het zijn gewoon oplichters op gebied van geld terug te geven van teruggestuurde produkten heb mijn 732� niet terug gekregen heb van alles geprobeerd niks helpt ze beloven en tenslotte is het nougabolle zo kan ik ook rijk worden mijn oordeel er niet kopen
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Verified Buyer
Rating: 1 out of 5
following a purchase from 11/12/2018
Zeer slechte online shop het zijn… Zeer slechte online shop het zijn gewoon oplichters op gebied van geld terug te geven van teruggestuurde produkten heb mijn 732€ niet terug gekregen heb van alles geprobeerd niks helpt ze beloven en tenslotte is het nougabolle zo kan ik ook rijk worden mijn oordeel er niet kopen
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 11/12/2018
Sorry but my evaluation is not positive. Two products in the catalog and after days of waiting they inform me that they are not available. Waiting too long I am still waiting for the ones I had to change.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/12/2018
Still not delivered 8 days after the order. No follow-up by customer service. No new delivery date.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/12/2018
Zeer slechte online shop het zijn... Zeer slechte online shop het zijn gewoon oplichters op gebied van geld terug te geven van teruggestuurde produkten heb mijn 732€ niet terug gekregen heb van alles geprobeerd niks helpt ze beloven en tenslotte is het nougabolle zo kan ik ook rijk worden mijn oordeel er niet kopen
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Verified Buyer
Rating: 1 out of 5
following a purchase from 10/12/2018
Just what I required delivery excellent quality good Thanks
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 09/12/2018
After charging 1899€ for express delivery, the package arrived 5 days later, i.e. as if it had been sent by post.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/12/2018
deadline met a beautiful product shame that the eyes are not straight it gives the impression of louch
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 07/12/2018
Well, two months after placing the order, the refund arrived... lousy service in every way. The only thing I can say in their favor is that even with much delay they end up refunding the money but I will not repeat the experience.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/12/2018
Email received that the delivery had arrived at the relay point but the relay point did not have it yet (a free return ticket)
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/12/2018
Unaware of order progress
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 06/12/2018
The paints are very bad and too expensive. The store does not care to advise the customer's questions about the assembly of the model.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/12/2018
Package ordered 15 years ago and still no news ... The delivery in world relay was estimated between the 2911 and the 0212 and we are the 5
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2018
Hello long delivery time shame despite paypal payment
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2018
processing of the order and very long delivery time in view of the additional costs of the order. in addition, 2 days to wait because it was impossible to receive the parcel when it arrived, the machine didn't work, so the person at the relay point said to come back on Monday. positive point: availability of paints desired.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 04/12/2018
Unclear and deceptive dispatch details, states courier charges for same arrives by post.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 03/12/2018
The carrier ""La Poste"" are USELESS. According to the tracking they attempted delivery on 611 again on 711 then again on 1411 and the next notice I have is on 2611 which says they are returning it to sender. They have not called me on my cell phone to arrange a time for delivery nor have they left a note or anything. They have done nothing to try to contact me. Inexplicable. Logically as I think almost everyone I am not 24 hours a day without leaving home but it was as easy as making me a call .... Time wasted now to claim the money and I'm left without the product.... A F
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