Customer reviews of 1001hobbies

Order placed on 2709 to date still nothing received!! thank you to look at the reason for this non-delivery note that payment was made and transferred on 2709 thank you for your di

the products ordered have arrived but almost 15 days after they were ordered

Always` very good

Fast delivery, nothing to say. We tore our fingers off with the glue and also our eyes, not to mention our irritation, despite our angelic patience! It was a gift for my husband that could have become a cause for divorce!!!! They were pallets of small bottles to assemble yourself.

I am still waiting for items to be... I am still waiting for items to be delivered!

I am still waiting for items to be… I am still waiting for items to be delivered!

The delivery of packages is on the slow side because they work with Bpost DHL or Fedex or UPS is better in terms of delivery time I would also like to receive an email when exactly my package is delivered (day and time) For the rest of the material I am satisfied

Reliable give you good advice But the shipment from France takes a bit longer half a week grt hzeelenberg

Ho effettuato l'ordine al 10 di agosto al 5 settembre ancora non avevo alcuna news da parte loro solo un ipotetico stiamo cercando di recuperare presso il nostro fornitore il suo modello. Giudizio negativo al massimo. Ho attivato Paypal per recuperare i miei soldi che grazie a loro ho ricevuto indietr

Ho effettuato l'ordine al 10 di agosto al 5 settembre ancora non avevo alcuna news da parte loro solo un ipotetico stiamo cercando di recuperare presso il nostro fornitore il suo modello. Giudizio negativo al massimo. Ho attivato Paypal per recuperare i miei soldi che grazie a loro ho ricevuto indietr

On the page indicated ""product in stock delivery in 24 hours "" then when paying I indicated that 7 days in the end it took 15 days to arrive. I will not buy again from

Change of address not taken into account on the site. My parcel was therefore lost and returned to sender, despite my numerous emails and calls to the Colissimo service to change my address. After a week on the phone with a 1001 maquettes advisor who assured me that he would send me an order right away, I've been waiting 15 DAYS for my parcel! This is unacceptable! Competitor sites (like OupsModel, for example) will be delighted to help me.

The box came with duplicate parts and was missing a whole section of parts

Missing section of parts The box came with duplicate parts and was missing a whole section of parts

Missing section of parts The box came with duplicate parts and was missing a whole section of parts

Parts set for the Titanic model 1:400 too inaccurate and overpriced! No response to any changes or price reduction or exchange. I cannot recommend this to anyone. I'm really annoyed and just feel wasted!

the shipment was made several days after the announced date and the chronopost arrived 4 days after the event

I have mixed feelings about my experience. My two the witcher figurines did indeed arrive. However, the care taken with the package was minimal, with only the two boxes of figurines bound together with black film. Fortunately, there was no damage except for a slight dent on one of the boxes. What's more, we receive far too many e-mails, no doubt to give the illusion that your order will reach you in record time. However, 1001 maquettes sells us a dream when it displays in stock on a product. This product will in fact be in stock when they buy it from another site. This obviously lengthens lead times, and while you can expect it in a week, it can take more than twice as long. That said, I recommend this site as long as

I have nothing to say about the product, which was sent to me very promptly, but I find the customer relations department far too insistent. Follow-up emails before buying + 4 other emails to give my opinion. A total of ten e-mails for a purchase of €10!

order paid on 59 received on 219 but I will have the pleasure to place other orders to follow Cordial

Very pleasant shopping experience. Fast turnaround time for shipping. Product arrived as advertised. Thanks!

I ordered enamel paint for my son and I ordered an item from China. My order from China arrived but I still haven't received my item from 1001 model kit. I phoned the customer service team who basically didn't care and were very rude. I will not be purchasing from them again due to me having to go out and purchase the items again for my son to finish his college project. In short poor service rude customer service and a dont care attitude. Customer service at its worst May I also add that it states a delivered from date and not a delivered by date on your website which states at the moment delivered from 26/09/18 so reply is untrue

Slow and poor service I ordered enamel paint for my son and I ordered an item from China. My order from China arrived but I still haven't received my item from 1001 model kit. I phoned the customer service team who basically didn't care and were very rude. I will not be purchasing from them again due to me having to go out and purchase the items again for my son to finish his college project. In short poor service, rude customer service and a dont care attitude. Customer service at its worst May I also add that it states a delivered from date and not a delivered by date on your website which states at the moment delivered from 26/09/18 so reply is untrue

Slow and poor service I ordered enamel paint for my son and I ordered an item from China. My order from China arrived but I still haven't received my item from 1001 model kit. I phoned the customer service team who basically didn't care and were very rude. I will not be purchasing from them again due to me having to go out and purchase the items again for my son to finish his college project. In short poor service, rude customer service and a dont care attitude. Customer service at its worst May I also add that it states a delivered from date and not a delivered by date on your website which states at the moment delivered from 26/09/18 so reply is untrue

I bought the Airfix A01005 kit thinking after seeing the pictures on the site that I would receive the 2011 kit by buying the relevant colors accordingly. However, I received the most recent kit which therefore requires other colors.

Long lead time between order placement and receipt of order

Package arrived empty!

Quality products as advertised. The only downside was the delivery time. For products that should be delivered between 24 and 48 hours, my order arrived 6 days later. D

Very good site and material at the top to re-examine packaging too light 2 orders and 2 received half open speed not top 1 week between the order and delivery where other put

** stars because I did not receive any information that what I ordered was not in stock or available at the time of ordering. Only when I asked did I receive an email. It was another week until delivery. Delivery without outer packaging only wrapped in black foil although it was three puzzles. Fortunately arrived here without damage. All in all, not satisfactory.

The model came save and sound. And ordering the item was easy to order.

Very good mail-order service (order followed by delivery) but I'm disappointed by the quality of the items purchased (Heller paints: too thick and needing to be

Very bad service from this company Very bad service from this company - Lucky I paid with PayPal and got a full refund. Items never arrived - Waited over two weeks then contacted them - Was told not to worry that the items would arrive.....Still nothing after a month. Called again and was told would take a long time for refund, so told them I would go direct to PayPal.....Sounds as if they do not care.....Will not use again - Found another company Emodels of Stoke On Trent who sent what I required at a better price and within 48 hours.......

Reception too long despite good coli packaging

Hello Many e-mails for nothing no delivery despite a cash payment by Paypal with fees. I am still waiting to receive my order. Sorry, orders placed in Europe or all over the world are honored. France, a country of criminals against humanity, condemned several times by the International Criminal Court, no longer shines in my eyes. A simple order that doesn't arrive, so what about the rest? That's another debate. With all due respect. M

Not serious at all

Very bad service from this company Very bad service from this company - Lucky I paid with PayPal and got a full refund. Items never arrived - Waited over two weeks then contacted them - Was told not to worry that the items would arrive.....Still nothing after a month. Called again and was told would take a long time for refund, so told them I would go direct to PayPal.....Sounds as if they do not care.....Will not use again - Found another company Emodels of Stoke On Trent who sent what I required at a better price and within 48 hours.......

Hello A particularly unpleasant experience. I bought on 1001maquettes 3 puzzles in promotion my order was accepted and paid. The company then cancelled the order, stating that there had been a price error. I was reimbursed but lost a lot of time and money, especially as I lost another opportunity to buy at a good price. No gesture offered by 1001 puzzle. I will not return. Site to be avoided. There may be many more cases of this kind, as I was not spontaneously offered the opportunity to buy a puzzle.

Ordered paid immediately and then.... nothing more! I'm not impatient but when I read various reviews I got nervous and immediately opened a paypal case - especially as emails ALL REMAIN UNANSWERED! If you open a case with an honest seller you at least get a response - whatever the excuse. But here: NOTHING AGAIN! Either fraudsters at work or dilettantes. I don't know. But if you don't even reply, I have to fear the worst. My good money (for which I have to work HARD) is now in PayPal orbit. I haven't seen any goods yet. Anyone can deliver later. But not replying is the very worst! I can only warn against this store!

Poor execution - I ordered online and chose Dhl shipping so that I would receive the item in time but my item was shipped regular mail and will definitely arrive much later than promised.