Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 2 and 3 stars

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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/07/2018
Delivery of 1001 maquettes took twice as long as initially planned. mondial relay did not change the place of delivery to make me happy and correct the delay. Finally, my parcel will be returned because I can't make myself or a third party available to collect it, so my child will only be able to play with his models in 1 month's time.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/07/2018
I hesitated between two and three stars. Two deliveries and two problems: part failed to mold and model opened and incomplete. The plus is the reactive contact by e-mail. The disadvantage is the time it takes to get a reply.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 09/07/2018
They forgot to send the package until I complained about it, so it arrived two weeks late with the box open and broken.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/07/2018
Hello, I've already expressed my dissatisfaction with the colors you recommended - we all make mistakes. Yours faithfully Patrice SAUN
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/07/2018
Order placed since 22062018 never received yet. No real follow-up, no concrete information on what is happening with the co
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/07/2018
Quality puzzle, lots of choice, too many out-of-stock items. But paying 7€ for delivery in 6 days is unacceptable. I don't know if I recommend
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/07/2018
Delivery promised in 24 to 48 hours. Order placed 7 days ago and still nothing on the horizon... I called them and they just told me to wait. Very disappointed for a first
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 04/07/2018
One box has arrived open and another open and broken.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 03/07/2018
First time ordering from these guys and have to say very impressed. Ordered Tamiya panel line accent and Tamiya abs cement which I�ve found hard to come by. Delivery within a week well packaged and good prices. Would definitely use again
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/07/2018
Too slow you send me this request for appreciation while my package is never
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 30/06/2018
Unfortunately very long delivery time. But everything else ok.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/06/2018
Could have received my product sooner... Could have received my product sooner from another supplier.
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Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/06/2018
Incomplete order - a lot of negotiating to get the rest of the order shipped, especially as the size of the cardboard box received meant that the order really couldn't fit inside unless it was folded in 4! Unable to send the rest of the order in a cardboard box, the model's box is just protected by heat-shrink plastic, resulting in a damaged box that's great for a birthday present. V
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Verified Buyer
Rating: 2 out of 5
following a purchase from 29/06/2018
Could have received my product sooner… Could have received my product sooner from another supplier.
Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 28/06/2018
Ordered in April Nothing has arrived .....my money you took it !!!!!! The address excuse sucks..........
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Verified Buyer
Rating: 1 out of 5
following a purchase from 28/06/2018
Good service. Product as advertised.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/06/2018
Order arrived on time: a fockker dr1 triplane and a stamp at 172. But these planes are really too small at this scale. 1001 maquettes should warn the customer. The 142 scale would have been more appropriate. The revelle brand should also have some.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/06/2018
My order was blocked for a very long time because of a missing item. I had to cancel and place another order excluding the item in question. Everything turned out fine, but it was a waste of time. I also often buy on other sites and I notice that your prices are quite high compared with the competition, but above all that your delivery times are longer. Having said that, I like the wide choice and above all your after-sales service, which is really great. You have to
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/06/2018
Processing and dispatch within 48 hours .regular site monitoring. Alas alas alas a nullissime carrier. I chose a relay point which finally will not be available. So I choose a new delivery point which will also be unavailable! I finally called. I was offered a relay point in a nearby town, but it was difficult to get to. Finally, there is a relay point but it's not visible on the internet. I validate it. Then no more news. I finally called again. Ah well, the parcel will be taken care of (well yes, it was left on standby... an oversight on the part of the site or the carrier?). This evening I got an e-mail saying that it had been delivered. It's 10 days late. I was expecting it for Father's Day
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/06/2018
Parcel made with care very good follow-up but time of preparation of the parcel much too long on three orders 2 had a time of preparation higher than 1
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 24/06/2018
Processing and delivery takes too long !!! (bank transfer) 1item packaging damaged (carton torn open) !!! Knödler
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/06/2018
Hello Second order and always this problem of duration to carry out a delivery Order placed the 1107 and will be delivered between the 28 and 3007 3 weeks to honor a paid order. Isn't this a bit
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/06/2018
Delivery time far too long: order placed on June 5, received on the 19th. Hardly better than the Chinese 14 days against 21 and if I put the price in the balance ... there is no photo. Good-quality packaging, parcel arrived undamaged. It's
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/06/2018
wind all you need for the models but 2 weeks for delivery
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/06/2018
Dissatisfied because for a package that should arrive in 4 days ordered and paid on June 12, 2018 we are June 20 and the package has still not left""entrepots"" de Normandie !!!!!! And when we ask to speak to the manager as of course he is absent !!!! I won't be ordering from this site again. It's a pity because for once I was happy to be able to order in French.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/06/2018
For the products no problem but the delivery time is rather long.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/06/2018
Very good products, but the downside is the delivery time, which is longer than expected.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/06/2018
Slow delivery, 5 days, fairly expensive postage and a dry can of paint - in short, I was disappointed with my purchase.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 15/06/2018
Delivery took too long. No info without request Product as described
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 14/06/2018
Not recommended, no money back on return but only a voucher which is of no use to me.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/06/2018
1st order: perfect (packaging lead time) 2nd order: lead time: perfect packaging: nil, unworthy of a professional: the box containing the model (made of very light cardboard) was simply wrapped in black plastic film and arrived completely flattened, with some elements even detached from their support ... Fortunately, it wasn't for a professional.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/06/2018
Higher price for slower service. It took over 10 days to receive one model in stock. I ordered 12 items the same day from a competitor and received them in 3 days. Oops, I know where I'm going to shop next!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2018
Hello Mr Leroy Sylvain My opinion: parcel received in bad condition cardboard very damaged when I saw that I said to myself that the model is broken Fortunately not but I doubt that I make another order if it is to receive parcels half
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/06/2018
Everything is fine: packaging except for the delivery time, which is too long.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/06/2018
Second order always the same problem I order a product shipped within 24 hours and after 4 days the order is still being processed. It's a shame, especially as I'm paying DHL to receive it quickly.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/06/2018
Excellent service and on time. Just one downside: I had made a comment in the reserved part of the order. There was no reply.... Order: UQ4
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/06/2018
As a first-time customer As a first-time customer, not overly impressed. Despite all my items being listed as 'in stock, dispatched within 24 hours' the order sat for nearly two weeks awaiting shipment. When I queried why it was so slow it was finally dispatched. As to why it was so slow I wasn't told.
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Response from 1001hobbies
Dear customer, The delay is due to the several public holidays of May. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 3 out of 5
following a purchase from 01/06/2018
As a first-time customer As a first-time customer, not overly impressed. Despite all my items being listed as 'in stock, dispatched within 24 hours' the order sat for nearly two weeks awaiting shipment. When I queried why it was so slow it was finally dispatched. As to why it was so slow I wasn't told.
Response from 1001hobbies
Dear customer, The delay is due to the several public holidays of May. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 30/05/2018
Delivery time is too long but the price is the lowest.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 29/05/2018
It's been a month since I placed the order and I still haven't received it. My experience with them is terrible
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