1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
One of the two tamiya super liquid glue caps was slightly open. No spillage but strong smell on delivery The German radar Fug 220 mr48027 is listed on the delivery note but not present in the
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/07/2018
Ordered 2 Cobi6016 pirate shipand 6019 pirate ship The parcel arrived completely folded in the letterbox Wrapped in very thin black plastic film For a birthdayVery disappointed I don't even know how to present them I wrote to you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/07/2018
Don't use this site - the delivery times are wrong !!!! And the shipping costs are disgraceful! In fact, they're the best at: "We apologize for the inconvenience.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/07/2018
Highly unadvisable, I ordered a model that was announced and then finally sent 10 days after the announced time. The latter were delivered by a problematic service provider (mondial relay) who delivered to a store that had never been opened! 1001 maquettes hides behind the fact that it has no control over its delivery service providers. Highly unadvisable if you want a confident site capable of delivering professionally. Today, 28 days after my order, I still have nothing and my parcel is still in a collection center.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 27/07/2018
Very satisfied with the item. I would order again in the future.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 27/07/2018
On October 20, 2013 I made a purchase on this page of models to assemble the purchase had the order number 025823 and a value of 13836€ To be delivered in Madrid. By an error of this company the address was written incompletely I know this because in the mails that they sent me said "that the address was incomplete and that the postal company MRW was going to return the order" and also that as soon as it was in the hands of 1001maquetas they would send it again. It has been almost 5 years and they never sent the order again and they never refunded the money of the purchase. I got tired of writing and they didn't answer and calling.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/07/2018
The order received does not correspond at all to the one I placed.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/07/2018
- Prices a little high - Delivery on time - Packaging: NIL NIL The models are shipped wrapped in a simple black film!!!! A shame for fragile plastic parts! Would a cardboard overwrap cost you so much? Result: out of 3 orders, broken parts to be taken back and reformed! Personally : You've just lost a
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 26/07/2018
Over a month late shipping paid for it to be 5 days and they don't respond to emails. Really not very serious
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/07/2018
Car color doesn't match used box why are you sending me a model that doesn't match. It would be better not to send anything than to send anything at all. Just say you don't have the model, it's safer.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/07/2018
I'm pleased with the choice of models and the speed of delivery. But be careful with the packaging of the parcel, which arrived late.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/07/2018
Rapidity d'envoit Vous aurez de chance ce n'est pas mon cas pour un article sois disant " dispo " toujours rien reçu.....pour 12 euro de colissimo c'est franchement honteux et visiblement ils y de nombreux mécontents
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/07/2018
I had to contact customer service several times to get a decent answer.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/07/2018
Order placed on 0907208 Package received on 21072018 But problem: the contents of the package are not intended for me... Packing error! I order an air filter + candle warmer and I receive a sheet of stickers... I do not recommend this sales site. Exchange or refund procedure launched but I have a feeling it's going to take a long time t
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Verified Buyer
Rating: 1 out of 5
following a purchase from 21/07/2018
The purchase was perfect. I received the order without any problem
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Verified Buyer
Rating: 2 out of 5
following a purchase from 21/07/2018
Missing order 135567 from 6/29/2018 Missing order 135567 from 6/29/2018. Checked and showed it was shipped but not received. David Hallas.
Response from 1001hobbies
Dear Mr Hallas, We apologize for the inconvenience. We send you the order once again. Yours sincerely, The team 1001modelkits
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/07/2018
Missing order 135567 from 6/29/2018 Missing order 135567 from 6/29/2018. Checked and showed it was shipped but not received. David Hallas.
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Response from 1001hobbies
Dear Mr Hallas, We apologize for the inconvenience. We send you the order once again. Yours sincerely, The team 1001modelkits
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/07/2018
there are much cheaper at oupsmdel moreover they do not sell products not in stock answer the phone and deliver on time flee this site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/07/2018
first order placed on the site I still have nothing received I ordered the 10072018 may be was t'elle forgotten. but good order placed Colissimo 12 euros postage is anything
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/07/2018
Very disappointed with my last order, which was shipped more than a week after I bought it, even though my order was supposed to be shipped within 24 hours! For the first time, very little information from 1001 maquettes on the progress of my order.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 19/07/2018
Feigns short delivery time
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/07/2018
Delivery time with mondial relay unacceptable
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/07/2018
the glue is unusable. the paint cans are dry and do not match the notic color list.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/07/2018
Soon 1 month waiting for a tracked parcel indicating""Commande en cours de traitement"" since the confirmation of this order but nothing very concrete which can help to understand the reasons of the absence of this parcel to this day.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 16/07/2018
Delivery time over 14 days. Unacceptable! Incorrect information in the shipping details.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/07/2018
Your advertising was not clear and no customer support Your advertising was not clear. I ordered the wrong scale of model decals. I sent an email trying to resolve the issue and it was not answered. I will not be ordering from you in the future.
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Response from 1001hobbies
Dear customer, Apparently we did not receive your email, please contact us so we can help you: [email protected] Best regards, The 1001Modelikits Team
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Verified Buyer
Rating: 1 out of 5
following a purchase from 14/07/2018
Your advertising was not clear. I ordered the wrong scale of model decals. I sent an email trying to resolve the issue and it was not answered. I will not be ordering from you in the future.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/07/2018
The box for my parcel arrived damaged and I was supposed to receive a poster. It was missing. It's not the 1st time I've ordered from 1001 maquettes, but this time I was very disappointed.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/07/2018
Overpriced! Ex : AMT Model Truck 980 Fire Truck American La France... 133.22€ 1001maquettes competition = 74.79€ Italeri Model Car 3652 Renault R5 Alpine Rallye Monte Carlo 124 = 39.59€ competition 27.65 .etc.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 14/07/2018
unfortunately a long delivery time
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Verified Buyer
Rating: 1 out of 5
following a purchase from 14/07/2018
Your advertising was not clear and no customer support Your advertising was not clear. I ordered the wrong scale of model decals. I sent an email trying to resolve the issue and it was not answered. I will not be ordering from you in the future.
Response from 1001hobbies
Dear customer, Apparently we did not receive your email, please contact us so we can help you: [email protected] Best regards, The 1001Modelikits Team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/07/2018
Hello Navigation on the site a little difficult. Limited choice of 3945 warplanes. And delivery time a bit long. Satisfai
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/07/2018
2 items ordered 1 compliant the other not. I've been waiting too long for the item I ordered to be sent to me. Multiple emails, no phone calls, inconsistent answers from one to the other. Very
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 11/07/2018
The order from 24.06.2018 has not yet been delivered. (as of 11.7.2018)
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/07/2018
Delivery of 1001 maquettes took twice as long as initially planned. mondial relay did not change the place of delivery to make me happy and correct the delay. Finally, my parcel will be returned because I can't make myself or a third party available to collect it, so my child will only be able to play with his models in 1 month's time.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/07/2018
I hesitated between two and three stars. Two deliveries and two problems: part failed to mold and model opened and incomplete. The plus is the reactive contact by e-mail. The disadvantage is the time it takes to get a reply.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 09/07/2018
They forgot to send the package until I complained about it, so it arrived two weeks late with the box open and broken.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/07/2018
Hello, I've already expressed my dissatisfaction with the colors you recommended - we all make mistakes. Yours faithfully Patrice SAUN
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/07/2018
Order placed since 22062018 never received yet. No real follow-up, no concrete information on what is happening with the co
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/07/2018
Delivery promised in 24 to 48 hours. Order placed 7 days ago and still nothing on the horizon... I called them and they just told me to wait. Very disappointed for a first
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