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M
Rating: 1 out of 5
I placed an order on May 19 and to this day I have only received part of my order, with no news about the rest of it. This is not very professional....
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 2 and 3 stars
Reset filtersS
Rating: 1 out of 5
Another order that I am waiting for.
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B
Rating: 1 out of 5
I remain in dispute. 2 product errors and 1 not delivered. No credit...
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J
Rating: 1 out of 5
The model is mediocre and expensive. The box indicates scale 1/48 and the instructions (minimalist) indicate scale 1/72! Made in Ukraine for a Bulgarian brand. Avoid.
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N
Rating: 2 out of 5
Almost a year to receive a package...
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N
Rating: 3 out of 5
Unfortunately quite a delay
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I
Rating: 1 out of 5
You have to threaten the site to receive your order. I will never order from this site again.
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S
Rating: 1 out of 5
I ordered an item that was supposed to be in stock quickly, but only after payment did it turn out to be a pre-order that was postponed multiple times – without me being informed about it. The customer service responded slowly and evasively, even when I asked for an alternative that was actually in stock. After a lot of back and forth, my order was adjusted, but I received no clarity about the remaining amount that was not refunded. In the end, I only received my order weeks later, after much frustration and without any form of service.
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V
Rating: 2 out of 5
Very long delivery times and no information about the deadlines
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M
Rating: 2 out of 5
The package is not complete. I bought paint because the essential paint that should have been included does not contain all the colors (I am not talking about the optional colors). And one of the bands is missing. There should be five in the package, namely one for the spare wheel of the car (Renault 4 TL/GTL from Heller)
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Y
Rating: 2 out of 5
Unfortunately, I did not receive the rest of my order and I do not know if or when I will receive the rest of my order. The status of my order is also completed even though items are still missing. I will adjust my review when the status is corrected and I receive the rest of my order.
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G
Rating: 1 out of 5
Order placed on February 26, 2025. I received several automated messages indicating a delivery delay. At the beginning of July at the latest, I called them and discovered that my order had been forgotten. Finally, I received my order on July 21... I asked for a commercial gesture (even a small one, it's a matter of principle; free shipping or a €5 voucher would have satisfied me, even a card with handwritten apologies would have satisfied me) and I received yet another cryptic message indicating that my order encountered delivery problems. 5 months for a "slight delivery delay", I think I'm being mocked.
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T
Rating: 1 out of 5
I had to wait 2 months for my order. There was no compensation whatsoever. Besides that, there was no status update. Just the message that I needed to be patient. In response to my inquiries to support, I only received a copy-paste message stating that the item would be delivered when possible, which effectively provides 0 information. Once and never again.
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B
Rating: 2 out of 5
I am missing one of the 3 ordered model planes: the Focke Wulf Fw189
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C
Rating: 1 out of 5
I receive a package after getting angry. The package is missing material. They give me a voucher that only serves to make me spend more on shipping than for the material. I have no words.
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T
Rating: 1 out of 5
In case of cancellation of the order, the amount already paid will not be refunded.
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A
Rating: 1 out of 5
The display case arrived defective and when I complained about it and asked for a replacement, they only offered me a 5€ voucher and no replacement. Even though I sent pictures of the defective display case. I will never buy anything from this shop again. Not recommended at all.
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H
Rating: 3 out of 5
Website reports in stock, but also needs to order from a third party. Had to wait for soon available, while the website reports available. Had to come from France. Scale toy car 1/43 is actually 1:45 and tractor 1:40 instead of 1:43. Expected it to be more accurate.
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D
Rating: 1 out of 5
Delay of more than 2 weeks for 1 week announced. Made in China.
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T
Rating: 1 out of 5
Although my order was eventually delivered, it was months later than what was originally indicated on the website, without any feedback that there could be a delay.
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V
Rating: 3 out of 5
Some choice, but delivery times are way too long (3 weeks). Other sites do much better.
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L
Rating: 1 out of 5
Model at 70€ for just plastic with no tools or anything provided. Terrible return conditions. First and last time I order.
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R
Rating: 2 out of 5
Delivery took an incredibly long time, had to ask for an update twice. After the second request, the package was sent within half an hour, so it was probably sitting there for a while. The packaging of the product did not look new.
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L
Rating: 2 out of 5
Too long delays and poorly mentioned on the site. Result: material received too late.
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P
Rating: 1 out of 5
As always, it took several weeks to be delivered...
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S
Rating: 1 out of 5
I ordered 3 sheets of faux leather on the site, rolled individually. Two of them arrived damaged, crushed. Useless for professional use. I mention this: I am offered a €5 voucher... First, I lost €22; second, I really don't want to order items on this site to use this voucher.
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E
Rating: 2 out of 5
Not satisfied with this order because the model of the Focke Alchgélis FA 283 is "minimalist" (few parts and no plan) and especially WAY TOO EXPENSIVE!! (Otherwise, I have always been satisfied.)
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V
Rating: 2 out of 5
1 month and a half to receive a package
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P
Rating: 2 out of 5
More than 1 month to receive an order. And you have to call their customer service if you want news about your order. Once you have their service on the phone, you are well informed. Not very responsive and the promised delivery date is wrong by a week.
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M
Rating: 1 out of 5
I did not receive my package; the pick-up locker was empty!
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M
Rating: 3 out of 5
I paid for express delivery, but it took almost six days and I live in Paris. I wanted to receive the models before the long weekend.
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G
Rating: 1 out of 5
Very disappointed
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L
Rating: 3 out of 5
The box arrived unwrapped and damaged and it was for a gift
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M
Rating: 1 out of 5
Seller kept pushing the shipment date. Promised me 3 times that the items would be shipped by the end of the month. I waited a total of 8 months on a single gunpla kit which was ready to be shipped in 1-3 days. I am still waiting on my second kit, which has yet to be shipped. Please buy somewhere else.
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D
Rating: 2 out of 5
Incomplete order received with a 2-month delay between the order and receipt. Quality material received in perfect condition. So very good but very, very slow.......
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A
Rating: 1 out of 5
Service with a huge delay. And two items are still missing.
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E
Rating: 2 out of 5
Ordered on April 27, 2025, we received our package at the beginning of July: disappointment for us and our grandson! Not sure about placing another order: we'll see!
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R
Rating: 1 out of 5
The box arrived damaged, the contents slightly damaged. There was no response to messages, my calls never go through and the delivery time of 2 weeks is far too long. It was the first and last time.
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R
Rating: 2 out of 5
not happy about the so-called bug on my order and not being contacted, it's up to me to call you because I have no news about my order even after contacting by email
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J
Rating: 2 out of 5
The product listing states that paint and glue are missing, which is okay. The big problem is that the sails are missing. Extremely disappointed for a first purchase.
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