Customer reviews of 1001hobbies

hello currently impotent following foot surgery i placed an order on october 8, 2012 to occupy days that are unfortunately very long when you're going around in circles. i still haven't received the model i ordered 12 days ago. i'm the first to be sorry. At this rate it will arrive when I've resumed my professional activities.

The store application is rather inconvenient to use. Email communication is exclusively geared towards creating a customer account - even though it is possible to order as a guest without further registration.

I was disappointed by the length of time between ordering and delivery on the one hand, but on top of that I had ordered a cream 2cv and received a metal grey one! dom

following a reversal of order with another customerthe secretary (very sympathetic by the way) asked us to send the parcels mutuallysomething all the same very original.j'ai bien recu le bon colis ainsi que l'autre client.cela fait maintenant 1 semaine et je n'ai encore pas ete remboursé pour les frais de portaucune réponse a mes mails.en ce qui me concerne c'était la premiére commande et le dernière je crois que je peux s'asseoir sur mes frais d'envoi probleme resolu frais de port remboursé .mer

many choices I was impressed by the selection and the price range. I was disappointed about the time it took to receive the maquette.

many choices I was impressed by the selection and the price range. I was disappointed about the time it took to receive the maquette.

very bad site to avoid if you have items to buy from them !!!! the colors ordered do not correspond at all to the references found on the site. moreover the pots of paint I received have been opened and used . dripping around the opening cap . after an email sent to complain no response from them by just an email of satisfaction so as I said avoid this site . moreover the postage is very excessive for three small pots of paint. grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

Order payment: no worries, the site is functional and easy to use for ordering. Shipping: major problems with the site's equipment to differentiate between my address where the invoice was to be sent and the recipient's invoice (I was offering the model of his choice to my son). Receipt: although the time between order and receipt is announced as 48 hours, my son received his model after 7-8 days. A little

Slowness in preparing the order when all the prosuits were available

First order via simple Decals was a disaster. Delivery took place 3 weeks after the seller's shipping confirmation but also only with the involvement of PayPal conflict resolution. Not recommendable!

Shipping costs too high

I find that a little over 10 days to receive a product in stock is a long time! especially since the order was processed a few days later ... too bad! As for the parcel, the packaging was more or less appropriate for the contents (decal sheet). All in all, I think order processing needs to be improved, otherwise the products on sale are very interesting.

After placing an order for a storage product, it took you 1 week and a half to send me the parcel. This is unacceptable. I think you need to reconsider selling on the internet. On all sites, deliveries are made within 3 or 4 days. Salutatio

My experience takes place in 2 acts. In December 2011, I ordered various items, all of which were available. On receipt of the parcel, a part is missing. I asked for a refund, but the store refused on the grounds that I was using a credit card. I was then given a credit note for the amount of the part (22 euros from which I would have to subtract the shipping costs, of course). The model was also available and I asked for it to be sent within 48 hours (this is obviously more expensive than normal shipping). It's nothing to write home about, but it's still a pain. There are a number of French and foreign sites that are much more reliable when it comes to ve

Really very disappointed by this site I ordered the 0209 and paid extra to have it in 5 to 6 days (colissimo) but it's only the 1809 that I received the email informing me of the shipment. I find this unacceptable and will no longer order from your site as it was for my son's birthday. To be avoided! I can also go through the parent companies for

internet order correct delivery too long

over 15 days for a sheet of decals in an envelope

product availability (or not) would be a plus at the time of ordering. It's never pleasant to pay for a product and wait several weeks for it to arrive from the other side of the world.

First order placed on the site and first delivery error. Received a package that did not correspond to my order. Waiting to hear back about the delivery of what was requested... Fast communication, however, both with regard to pre-order queries and disputes. Paieme""envoi"".

I didn't receive the right order and had to send the package at my expense to the other customer. He did the same. In return, the shipping costs will be offered on the next order. I am therefore obliged to order in order to be reimbursed.

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VERY good collection and very good choice. Selling price in line with French competitors, except for Hasegawa. Academy is very good quality. For me this first test remains convincing but I continue to consult other European site in spite of the shipping costs. To finish, a negative point in my opinion, with an order placed before the weekend, arriving the following Friday for 150€, I find it very light. Bonne Continuation Ac

My order for decals A good place for some odd decals but their notification and keeping me informed of my order was no so good. I had to email them twice about my order and to get a shipping tracking number. A better response with the customer needs work on by customer service.

My order for decals A good place for some odd decals but their notification and keeping me informed of my order was no so good. I had to email them twice about my order and to get a shipping tracking number. A better response with the customer needs work on by customer service.

Nice selection weakness in follow-thru. I ordered six kits and got a confirmation of the order and notification that the order was filled. Then, two weeks passed with no comment whatsoever. I prodded with an email. They looked into it, then told me it was in transit. What I received was one kit short of the order and no explanation was provided.

Nice selection weakness in follow-thru. I ordered six kits and got a confirmation of the order and notification that the order was filled. Then, two weeks passed with no comment whatsoever. I prodded with an email. They looked into it, then told me it was in transit. What I received was one kit short of the order and no explanation was provided.

I bought the model of the dodge charger RT 1969 replica GENERAL LEE which is in fact a drag version of the charger wheels a little big and the front fenders cut... but the car looks great if you add a few things that aren't in the rear seat/center console kit, remember to get the brown color for the interior and dashboard that isn't shown on the photo.... (it's black on the blister). I'm saying this because no one at customer service could tell me what the original model was worth in terms of identification... Only the decalcos are official... The customer service I called 2 times to be sure that the ORANGE s""translucent" paint was indeed a body paint but unfortunately the people I spoke to on the phone didn't know what they were talking about... So I bought a headlight paint and not a body paint. That's 2 pieces of information that didn't allow me to be sure of my purchase and what's more with the wrong paint because the site lacks a link to brush and glue paints for the model in question.... really too bad. I went to a model store to buy body and interior paint. Unfortunately, I ended up with a 5-euro can of paint that's useless to me and that I can't return because the return is more expensive than the can. So I won't be buying from 1001maquette again. But for a model-building pro who knows what to buy, it's an excellent site, but for a rusty guy like me, I'd have liked the support I've been getting.

Long delivery times even though I had asked for fast delivery (to be confirmed).

I am surprised to see that my order took several days to leave although the item ordered was mentioned in sto

To order I find that it goes fast but I still have not received my order at home.

not bad but lacks decalcomanie on the africa corp of the army of Marshal ROMEL needs information have you the possiblilité to be able to communicate us a number for qq renseignem

Dear Madam Dear Sir A few weeks ago I made a huge purchase from you: more than 2025 items for more than 570€ None of the items were delivered within the time limits presented. Furthermore, although an item was available on your site but not really, I was issued a credit note without ever being offered a refund.

I put 3 stars good seller but the delivery time is absolutely not respected. I paid 8€90 for a delivery sent in 48h delivered in 5 days max (6€90 in eco 10 to 15 days). My parcel was dispatched after 5 days instead of 48h (request to the platform). Apart from this inconvenience, especially for having paid the full price for postage, the order was honored. The packaging remains basic, my model was only secured with a piece of craft paper, not chips or bubble wrap. For a lower price, some retailers make

Announced were 6-8 days in the end it was almost fourteen! that can be done better or announced differently! greetings roman götten

Slow mailing It took over 3 weeks to arrive. It was sent back for postage due.

Slow mailing It took over 3 weeks to arrive. It was sent back for postage due.

order placed on 1206 the products were marked in stock finally there is a product not in stock no info from the seller forced to call them to get info after they say that sends the package the next day when they send it 2 days later and 2 phone calls from me finally package left the 2206 and compensation offered postage on the next order (lol I think it's inut

I was very disappointed with my order for 3 model ships. In your description they were marked 77cm long, but when I received them they were only 50cm long. I asked why and was told that this was normal since they were World War 1 ships, but then you should mark the correct dimensions on your site. I made this order because I thought they were 77cm long models. Correct your descriptions, they don't correspond to the correct dimensions.

Good product, well packaged, but the delivery time was much too long. It arrived more than 2 weeks after the expected delivery time, even though the product was supposed to be in stock.

Delivery took 3 weeks, far too long. A tracking number was not available or obtainable. The shipping costs are far too high. But the quality of the products is great.