Customer reviews of 1001hobbies

delivery time not respected figurine received poorly finished very rough molding very disappointing for the price ... ref: napoleon retreat russ. 120mm Figurines Verlinden Productions 01709 (65 euros.

you can find almost anything, but I limit myself to accessories, as models are very expensive (from 148 to the price of 132 in hasegawa, for example, which is a deterrent).

the price for the shipping was the hammer over 8 € and your shipping said only 450 at the input and at the invoice then over 8 € Thank you with kind regards Michael Fey

I was not used to such a long wait for an order until now. When the delivery arrived I had my doubts that everything had arrived in perfect condition. Unfortunately, my fears were confirmed because the vacuum-pulled airplane disk from Spuadron was totally crushed in the bubble wrap. Such delicate items should be packed in strong packaging!

The service was good, the parcel received corresponds to the order but I would have liked to have a better follow-up of it. In addition, 1 week to receive the package when I had ordered COLISSIMO I find that it is

error on the delivery of one of the 2 purchases I call tomorrow to the consumer service for a possible exchange. I hope they will accept to take back the product as my son already owns it and was very disappointed not to receive the one he was expecting. What's more, the delivery has been

I mean preparation! delivery in 48 hours! for the rest, nothing to say!

Satisfied, but one model in duplicate and the other in triplicate. What should I do?

It's a shame to have to pay 13€ in postage for a parcel when a simple bubble envelope would have done the trick at a lower cost. What's more, I think the delivery time would also have been shorter. Best regards

+ €13 postage for a decal sheet that costs €10. A delivery time of two weeks... In other countries, the delivery time is one week for less than 10 euro postage.

the products are of excellent quality i had opted for colissimo but my parcel left 10 days after my order !!!!! whereas it is indicated by paying a little more expensive that the maximum time is 7 days order made on april 30 and parcel left the warehouse on friday 11ma

On the positive side, the parcel arrived without damage. On the negative side, I looked puzzled at the delivery when I had to pay the courier from the post office CHF 28 for customs clearance. Had to wait almost 3 weeks for the parcel to arrive after payment. I still had fun putting it together, so I will order from you if I don't get a model in Switzerland.

Still no delivery to date!! total lack of information to the customer to keep him informed of why. This is the first and last order

Hello in terms of choice of products and prices the site is very good. Also, the sales department responds quickly to questions by e-mail. Then, in terms of delivery, I placed my order on Monday April 23rd and it was delivered on Friday May 11th, i.e. more than two and a half weeks later. It took a long time, especially as I had ordered by Colissimo. Finally, when I went to pick up the parcel at the post office on May 11th, the agent handed me my parcel, which was... open. The scotch tape had in fact been poorly attached to the box, which had to be opened hard.

Delivery too long

The color is not what I wanted, disappointed. I have to make the change. How it works

An order placed and paid for on April 24 and today, May 14, still nothing! I haven't received anything and it's scandalous! Do you deliver on foot or what? Has my package been shipped? Where is it? When will it

order placed tomorrow credit card debited delivered a week after having paid the fees for colisimo not serious compared to the co

1001 maquettes is already more expensive than the others, but on top of that, they tell me that my parcel left on Tuesday 2404, i.e. more than a week ago. Today is May 2 and I still haven't received anything.

a part ça comme cela fait 19 jours que j'ai payé ma commande et que je n'ai toujours rien reçu je ne peu di

package not yet received

Site correctly made very large choice (model aircraft) no problem packaging material arrives in good condition but almost two weeks to receive an order is too .... to improve. Cordia

I took the ""express"" option (delivery within 45 days). After a week, I had to email the site again. The parcel took a total of 10 days to arrive. A bank holiday a few days after my order must have disrupted the site's distribution system. Otherwise everything was fine.

I ordered a Ferrari Enzo (ref: 87775I) but received a plastic, radio-controlled Ferrari F430 (see photo). I called 1001maquettes to express my astonishment. They agreed to reimburse me but I had to pay for the return postage. Almost €13 in shipping costs for an order I would never have placed if the ad had been correct. You can see that the reference still shows an Enzo, even if after my call it was changed to specify that the vehicle is radio ordered and today it only specifies F430 (You can compare the site with the screenshot) I'm not satisfied and I don't recommend the site. Co

A needed service but with notable problems. 1001 modelkits is a needed service for those of us who like obscure and hard to find model kits but their are some serious flaws in their system. Firstly their website was often down or not accessible for periods of time. Secondly, just after making a order with them the email address I used was compromised and I needed to change passwords. Thankfully it was a email address with negligible info for thieves to use. Third, I ordered a specific as advertised scale model (CHI HA tank 1:72) but was given a slightly larger scale model (1:76) instead. Finally, a couple of the models I purchased were either intentionally or unintentionally opened or tampered with. If I'm paying full price for a new product then I would expect it to be untouched. As mentioned I am thankfull that 1001 model kits exits because theirs no one else out their like them that I've found but I'm wary of ordering again from them.

A needed service but with notable problems. 1001 modelkits is a needed service for those of us who like obscure and hard to find model kits but their are some serious flaws in their system. Firstly their website was often down or not accessible for periods of time. Secondly, just after making an order with them the email address I used was compromised and I needed to change passwords. Thankfully it was an email address with negligible info for thieves to use. Third, I ordered a specific as advertised scale model (CHI HA tank 1:72) but was given a slightly larger scale model (1:76) instead. Finally, a couple of the models I purchased were either intentionally or unintentionally opened or tampered with. If I'm paying full price for a new product then I would expect it to be untouched. As mentioned I am thankfull that 1001 model kits exits because theirs no one else out their like them that I've found but I'm wary of ordering again from them.

Order placed on 2602 Payment by cheque received on 0403 Order processed on 0403 with confirmation email. So far so good.... Having no further news, I left a message on the site on 1403 and received a reply the next day stating that one of the products I had ordered was no longer in stock (although it was on the site at the time of ordering) and that my order would be prepared and partially dispatched. The monetary difference would be the subject of a discount voucher for a future order! On March 29 I sent a message asking for a refund instead of the discount voucher. I sent another reminder this evening, but I wouldn't recommend this site at this stage: Update: The site has finally proceeded with the refund.

the product is faithful to the one seen on the site, no surprises and that's a good point, but you have to plan ahead because the shipping and delivery time is relatively long.

On 2412 I place an order and the products are available. I choose colissimo delivery to be delivered quickly. On 4412 the website informed me that my order had been processed. On 9412 I still hadn't received anything. I sent them an e-mail to which 1001 maquettes replied that a product had been restocked! They don't warn me if I don't ask for anything! I then asked for a refund of the shipping costs for not respecting the delivery time and they offered me free shipping on a future order! Finally I received my parcel on 14412, i.e. 12 days after placing my order.......... I paid a lot for the colissimo...... Site non r

good choice good referenceproduct brand and available big hitch delivery

even for a colieco delivery I find it a bit long.

1001 models referenced... yeah, if you want, once you've deleted the products that are unavailable, there's not much left... and for the products that are supposedly in stock, you have to wait more than a week to receive them, even if you opt for the 48-hour collissimo service, which adds to the bill. In short, minimum service for a site that's not up to scratch.

order processing may be fast but in total more than a week and a half between the order and arrival at home (compared to 2 weeks for an order placed in japan??) another small remarkfor a shipment of a plate of about 25cmX25cm plus two pilots at148 a box the size of 3 shoeboxes and as much paper to protect you vo

Hard-to-find model meets my expectations. The only small drawback is the lead time (although specified a little too long) for a disp

of the last two orders, the first took more than a fortnight to arrive and the second I still haven't received after three weeks.

As far as the arrival of the products is concerned, apart from the waiting time, there's nothing to declare. The disadvantage is the additional tax that we pay on receipt of the parcel - around twenty euros for an amount of 80 euros. The high cost of living here is well known.

at the time of my online order there were 6 Ariane V available so I ordered but on delivery I received only 1 copy + 1 e-mail telling me that we were out of stock and delivery would not be for about 20 days (which was not true) so I was disappointed for the first time so I re-ordered and I realized that I was still missing 1 e I finally received my last model but it took me almost 1 month. I am really disappointed because I thought I would receive them all for New Year's Eve at 31122011. My guests who I was supposed to give them a present were disappointed, so that's basically my opinion of this order. Sincerely Mrs DUR

Unfortunately, I've had two bad experiences with this seller. And both times the delivery was very long. 3 weeks and 1 m