English 
A
Rating: 3 out of 5
Delivery time (15 days) Too long.
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 2 and 3 stars
Reset filtersC
Rating: 2 out of 5
All very well.... but Correos is bad and it takes a long time... 10 days... Another faster delivery company of 24... 48h would be great... greetings
Translated reviews
A
Rating: 2 out of 5
Large selection of many different items, which can be a little confusing. Prices are fair, even if sometimes a little more expensive than elsewhere, but the choice makes up for it. Delivery costs are quite high, especially when the item is not available immediately, when you have paid for 48-hour delivery and then find out by chance on the order summary e-mail that the item is not available for 2 weeks 🤔 and above all no information from the site about a possible delay. Otherwise we re-ordered outside the holiday periods and the delivery and deadline was respected.
Translated reviews
B
Rating: 1 out of 5
Received my order, correct container, but incorrect contents (Bristol Britannia model in the box of a Constellation C121). No response to my contact requests, not even an acknowledgement of receipt.
Translated reviews
L
Rating: 1 out of 5
They totally ignored my message to them on their contact page, will not use them again,
A
Rating: 1 out of 5
Very long delivery for a fast delivery more than 2 weeks to be delivered
Translated reviews
A
Rating: 3 out of 5
fast delivery, but the package was badly packed, the box was twice as big as the items ordered, and they just wandered around inside without any padding or foam, bubble wrap, cardboard, etc. I expected better from this store. When it comes to models, you have to be careful.
Translated reviews
A
Rating: 1 out of 5
Your deliveries take too long. I wanted to order from a French merchant because I am French and I am very disappointed. I ordered from foreign merchants that I will not name and I received my packages within a week.
Translated reviews
G
Rating: 1 out of 5
I never received my order. Do not buy from this site!!! After stating "order not received" several times and sending an email I still have no response after a few weeks. The customer service is jerk. Getting nothing but still getting emails in with "your order has been received. What did you think of your product? Certainly not recommended
Translated reviews
A
Rating: 3 out of 5
Preparation and delivery took too long
Translated reviews
A
Rating: 2 out of 5
For my first order it's almost a fiasco.5 products ordered because in stock on the site and only 3 delivered and that 15 days after the order. Far from the 5 to 7 days indicated. It was almost impossible to contact me by phone in the morning or in the afternoon to find out what had happened to my order. On the 12th day I had a contact person who told me that the 2 missing books had arrived and that my order would be dispatched the same day. Now I have a credit on my account and I don't know if I'll have to pay postage again if I use this credit to buy other books. E-mail exchanges don't lead to much and I must admit I'm pretty disappointed at the moment. BR
Translated reviews
A
Rating: 2 out of 5
Sorry but I consider the waiting time too long and the package arrived half open with 2 boxes of 3 totally folded
Translated reviews
G
Rating: 1 out of 5
I never received anything there is no response to the mail. Very bad
Translated reviews
A
Rating: 1 out of 5
Item ordered supposedly in stock but was never and still isn't! I asked for a refund but it's the same thing, you can't be in a hurry! Extremely disappointed! I regret having placed my order on this site!
Translated reviews
C
Rating: 1 out of 5
I have not received it since January 19, 3022
Translated reviews
V
Rating: 1 out of 5
I would never wish for such a business practice. The ordered goods were shown as being in stock. After a short time I received a shipping notification. But the order did not arrive even after a month. When I made an inquiry, I received a message for a credit note because one item was not available. I then canceled the order, as both items are required for this model! I then received another message saying that my order was in progress. Once again, I canceled this order. What comes again? A shipping notice! Do they really want to start a legal dispute? Other companies from Europe delivered within 2 to 4 days.
Translated reviews
Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us. Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
G
Rating: 2 out of 5
Delivery is not as stated on the site.
Translated reviews
A
Rating: 1 out of 5
I have written to you numerous times to dehydrate the order, but you have not read and responded to my emails. The phone number does not work and neither does the text messages.
Translated reviews
A
Rating: 1 out of 5
I ordered on December 22, 2021 and to date I have received nothing. Today is February 2, 2022. If you can't deliver, I'd like my money back as soon as possible.
Translated reviews
A
Rating: 1 out of 5
I will not buy again, merchandise arrives from france with biblical time 13 gg for goods in stock.another order missing a color to be found who knows when and if it will arrive.they refuse to take charge of the right of withdrawal moreover for just cause, they do not respond to emails they lie about the goods in stock, with me they lost a lot of money they are bad.
Translated reviews
A
Rating: 1 out of 5
Item unavailable after 2 months and future availability unknown. As a result, I was offered a voucher and not a refund. Totally unacceptable.
Translated reviews
A
Rating: 1 out of 5
Order placed on 5/01/2022, still not shipped even though all products were available in stock with immediate shipment.
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
A
Rating: 3 out of 5
Too long to ship.
Translated reviews
A
Rating: 3 out of 5
It's a pity that when I placed my order, no message appeared to inform me that the requested quantity was not available. The result was 4 days lost to finalize my order, a new payment, reimbursement of the first order and a problem collecting the parcel... This does not call into question the quality of 1001 hobbies' service in general, which is very satisfactory.
Translated reviews
A
Rating: 3 out of 5
I regret that products said to be in stock at the time of my order are in fact out of stock, which has compromised my order which took far too long to reach me.
Translated reviews
A
Rating: 1 out of 5
Order not received in full, still waiting for balance to be paid
Translated reviews
A
Rating: 2 out of 5
Far too long a delay for the supply of mock-ups, with no warning or explanation. Unacceptable.
Translated reviews
V
Rating: 1 out of 5
I ordered on 3.9 and nothing has arrived so far and my email has not been answered for 1 month 1001hobbies has cheated me of 65 euros 1001hobbies is a French site and not a German one I can no longer get my money because I have transferred it I have been very stupid, you are just not and definitely do not order anything here
Translated reviews
A
Rating: 3 out of 5
Parcel arrived but with a very/too long delay and unfortunately incomplete...I was however reimbursed for the missing product, fortunately I had made a PayPal payment as it was impossible for me to simply contact them. A very mixed experience for me.
Translated reviews
V
Rating: 1 out of 5
I did not get my order nor did I get a refund
A
Rating: 3 out of 5
anti-tank gun model, poor quality and not what I thought, as well as infantry soldiers
Translated reviews
A
Rating: 2 out of 5
very disappointed with the order where the products (color) did not meet my expectations. the color contained in the jars was either very thick, bordering on usable, or completely hardened, and therefore unusable.
Translated reviews
A
Rating: 1 out of 5
PD I MAKED AN ORDER A MONTH AGO AND I STILL HAVE NOT RECEIVED IT, PLUS ASK FOR AN EXPLANATION, WRITE TO THE CONTACT, AND STILL HAVE NOT REPLYED TRUFFLE? BO I WILL FIND OUT
Translated reviews
A
Rating: 1 out of 5
3 months after my order, I'm still waiting for my parcel with no reply or explanation !!!!
Translated reviews
A
Rating: 3 out of 5
Not enough choice on motorcycles
Translated reviews
A
Rating: 2 out of 5
ONLY BECAUSE IT WAS ON LINE DELIVERY 5 TO 7 DAYS BUT I DO NOT TAKE IT TO HEART I GOT IT NOW .SOMETHING TO LAUGH ABOUT !!!!!!!!!!!!!!!.UNTIL NEXT TIME .HAPPY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Translated reviews
A
Rating: 3 out of 5
give us the option of saving the basket before ordering, as we lose the basket when we leave the site without placing an order
Translated reviews
V
Rating: 1 out of 5
Stock item ready for immediate shipment took 1.5 weeks. Packaging of the model was torn and taped. From the manufacturer it comes normally shrink-wrapped.
Translated reviews
V
Rating: 3 out of 5
Too expensive
Translated reviews
A
Rating: 3 out of 5
Long delivery times before information. Stop promising a supply available in 2 days.
Translated reviews