Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Obviously, there's a big discrepancy between stocks and the website: Order placed at the end of November, not dispatched until mid-December, fortunately my request for a refund was processed quickly.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/11/2021
product not delivered and still not refunded!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2021
Long lead time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/12/2021
Said it was in stock but wasnt. Didnt tell me till too late to order elsewhere for christmas. Rubbish service. Did get a refund though
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 18/11/2021
When I report to ask something and I don't get an answer, that's bad for me
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/11/2021
Nothing received!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/11/2021
Nothing received.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/12/2021
Not at all satisfied. Christmas gift not received so order cancelled in early January and still not refunded!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/12/2021
Order not delivered after more than one month of waiting. No communication. Refund requested from PayPal.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/01/2022
Delivery time too long, not as advertised, impossible to plan a date.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/12/2021
Ordered on December 1 for a Christmas present and delivered yesterday, January 19! All said and done, I won't be going through this site again.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/12/2021
I still haven't received the order?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/01/2022
Lame. Put products online that they don't have in stock. Avoid at all costs.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/01/2022
Order placed on 10.01 only on available items. One week later no news. After a phone call, the saleswoman told me that there had been some computer problems ... On the other hand, I didn't notice any problems debiting my bank account the day after I placed the order! And to this day I still haven't received anything. A real ad for Amazon this site ...
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/11/2021
Bad, many problems but no dishonesty.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 09/12/2021
Ordered on 09.12.21 for Christmas (delivery time promised 3-4 working days) until now 20.01.22 still nothing..... came email that the delivery is delayed because of an article (same scenario as with the other customers)..... Of course canceled after a few emails after New Year's Eve.... Now I'm still waiting for my money... 14 days refund already expired, still nothing.... Simply outrageous
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 16/09/2021
my September order still hasn't arrived, meanwhile it's still a week before February....
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 02/01/2022
bad packaging, the passepartouts were free to bang in the package and were slightly damaged on the sides
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 01/11/2021
I have not received any goods. My money has still not been refunded. After almost 2 months. Never again.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 28/09/2021
After many mails and much too late my order finally, received.Am actually used to different .
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 09/01/2022
I placed an order some time ago I think more than a week ago now and still haven't received anything. Delivery time is really taking way too long.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 06/01/2022
Goods never arrived No reply to emails
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 20/12/2021
I am still waiting for my stuff after 3 weeks. They barely respond to inquiries. Delivery time was 3-5 working days. Now the order has disappeared and they blame PostNL. They will call back today. I am curious. But this is not progressing.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 27/11/2021
I made a purchase in November. After 15 days I didn't know anything about it, so I looked at Correos. The package had not been sent, although they told me it had. They are liars and scammers. After commenting on social networks, some people contacted me to file a group complaint, they all got scammed. Do not buy here, or you will regret it....
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 01/01/2022
I still haven't received anything or even a notice
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Verified Buyer
Rating: 1 out of 5
following a purchase from 04/01/2022
Pieces not included
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 09/12/2021
THE PARCEL HAS STILL NOT BEEN DELIVERED!!!! I HAVE BEEN WAITING FOR OVER A MONTH!!! I CAN'T TRACK THE SHIPMENT EITHER BECAUSE IT WRONGLY SAYS THAT IT HAS ALREADY BEEN DELIVERED!!! I'LL BE IN TOUCH SOON AND EITHER WANT MY DELIVERY AT LAST OR MY MONEY BACK!!!
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 14/12/2021
I'm only giving this rating because you asked me to by email. I honestly can't understand why, you should rethink your automated processes. I find your methods questionable. You can only order things if you become a member. You list items as in stock that you don't have and only offer a voucher as a replacement. I insisted on a full refund by email and of course I got it because I have every right to get my money back and you know that. Unfortunately, I failed to officially cancel my membership. You are free to officially remove me from your mailing list, you have my permission.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 27/12/2021
Delivery took way too long.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 10/01/2022
Very confusing information with the shipment I don't know how I can track it, it hasn't arrived yet but I hope it will ^^
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Verified Buyer
Rating: 1 out of 5
following a purchase from 09/01/2022
Ordered x2 Graf Zeppelin and X5 Kilo models, received a box with a dispatch note saying all above enclosed, but actually only x1 Graf Zeppelin and x3 Kilo enclosed. Repeatedly contacted and made this known to 1001hobbies, but days later and still no answer from them to acknowledge let alone deal with problem.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 13/12/2021
I placed an order you took my money then told me the the product was not available and had no refun I feel that I have been cheated and I will never buy from you or recommend you to anyone and I will make my fellings know on social media. What a bad company
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 02/01/2022
What I bought has arrived, but my two orders were placed on the same day, they brought them to me together but they counted the shipment twice. I complained about it but they did not pay attention to me.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 12/11/2021
I received the wrong item and returned it as requested but have had no replacement, refund or any response since.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 30/11/2021
Placed an order for Xmas, with a published delivery time of 2 weeks. Should have been plenty of time. When there was no sign of it, I had to contact them to chase delivery. To be told there’s no way it would be delivered for Xmas! Therefore I had to cancel!
COMMUNICATION IS PARAMOUNT.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 30/11/2021
The website was easy enough to use but my package arrived extremely late and the box looked like it had been run over by a truck. Won’t use this website again
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 27/12/2021
I am not going to give them any star for the bad management since November 27 I am waiting for my order and nothing, now let's wait how long it takes to return the money, the truth is a shame because we had planned to order several times this year.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 29/12/2021
The order did not arrive. They wouldn't pick up the phone. I managed to get in touch and cancel the order. I am still waiting for the money back and the deadline has passed.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 07/01/2022
ORDER DELAY
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Verified Buyer
Rating: 2 out of 5
following a purchase from 02/01/2022
Was notified my address was not good for mailing with a PO Box! Changed my address but kept getting notices about the bad address even though I changed it!!! No good contact number to advise of the change, since y'all didn't check my address change before sending 3 or more notices!!!
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