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J
Rating: 5 out of 5
Everything is great. Great quality. Fast shipping
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 2, 4 and 5 stars
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Rating: 5 out of 5
Fast shipping, good prices, customer service, good communication. Very satisfied
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M
Rating: 5 out of 5
Everything perfect
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G
Rating: 1 out of 5
R
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Response from 1001hobbies
Hello Guillaume,
Thank you for taking the time to share your feedback. We are sincerely sorry to learn that your experience with 1001hobbies did not meet your expectations. Your satisfaction is our priority, and we are constantly working to improve our services. Please do not hesitate to contact us directly to discuss your experience. We would be happy to assist you.
Best regards,
The 1001hobbies team
Thank you for taking the time to share your feedback. We are sincerely sorry to learn that your experience with 1001hobbies did not meet your expectations. Your satisfaction is our priority, and we are constantly working to improve our services. Please do not hesitate to contact us directly to discuss your experience. We would be happy to assist you.
Best regards,
The 1001hobbies team
R
Rating: 5 out of 5
It takes a while before I have the goods, and then I get the LM3 twice. What should I do with the second one?
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B
Rating: 1 out of 5
Order not arrived on time, customer service seems non-existent. Super bad service. Would not recommend.
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Response from 1001hobbies
Hello Britt,
Thank you for your feedback. We are sorry to hear that your order did not arrive on time and that you experienced issues with our customer service. We take your comments very seriously and will do our best to improve this situation. We appreciate your input and hope that you will give us a second chance in the future.
Best regards,
The 1001hobbies Team
Thank you for your feedback. We are sorry to hear that your order did not arrive on time and that you experienced issues with our customer service. We take your comments very seriously and will do our best to improve this situation. We appreciate your input and hope that you will give us a second chance in the future.
Best regards,
The 1001hobbies Team
L
Rating: 1 out of 5
The things I ordered were acceptable, but my time and my privacy are very important to me - I did NOT need to have unsolicited emails sent to me and I am very angry about this because I did NOT "subscribe" to any marketing and this company should obey both the GDPR laws as well as the UK's Data Protection Act.
Response from 1001hobbies
Hello Leo,
Thank you for your feedback. We sincerely apologize for any inconvenience caused by unwanted emails. Your privacy is very important to us, and we take such matters seriously. We will ensure that your preferences are respected going forward. If there’s anything more we can do to assist you, please let us know.
Best regards,
The 1001hobbies Team
Thank you for your feedback. We sincerely apologize for any inconvenience caused by unwanted emails. Your privacy is very important to us, and we take such matters seriously. We will ensure that your preferences are respected going forward. If there’s anything more we can do to assist you, please let us know.
Best regards,
The 1001hobbies Team
P
Rating: 5 out of 5
The paint I ordered arrived nicely on time and is perfect for what I want to use it for.
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S
Rating: 5 out of 5
All in order, fast.
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T
Rating: 5 out of 5
No worries, thank you for your patience.
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S
Rating: 5 out of 5
As always, great, I will continue to order from you. Regards, Sascha Reinhardt
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G
Rating: 5 out of 5
Product arrived in perfect condition, exactly as in the photo! Only problem: it was shipped 3 months late compared to the date on the site.
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M
Rating: 5 out of 5
I had a great shopping experience.
G
Rating: 5 out of 5
Nothing to say.
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R
Rating: 5 out of 5
Ok
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R
Rating: 5 out of 5
Perfect, thank you.
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M
Rating: 1 out of 5
Package received late. Moreover, it arrived damaged and customer service is non-existent. In short, I advise you not to order from them.
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Response from 1001hobbies
Hello Marine,
Thank you for taking the time to share your experience. We are sorry to learn that your package arrived late and damaged. Your satisfaction is essential to us, and we would like to understand what happened to improve our service. Please do not hesitate to contact us directly so that we can find a solution together.
Best regards,
The 1001hobbies team
Thank you for taking the time to share your experience. We are sorry to learn that your package arrived late and damaged. Your satisfaction is essential to us, and we would like to understand what happened to improve our service. Please do not hesitate to contact us directly so that we can find a solution together.
Best regards,
The 1001hobbies team
P
Rating: 5 out of 5
Excellent service! Includes shipping to US addresses. Highly recommended!
C
Rating: 5 out of 5
Great selection, good prices, fast shipping
D
Rating: 5 out of 5
As expected.
A
Rating: 5 out of 5
quickly and without any problem
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M
Rating: 5 out of 5
Unbeatable
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M
Rating: 5 out of 5
Very satisfied Thank you
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R
Rating: 5 out of 5
Everything was phenomenal. It's hard to find stock of the product I needed, I hope to keep finding it here and if so, I will definitely buy again
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Response from 1001hobbies
Hello Raquel!
Thank you very much for your comment and your rating of 5/5. We are glad to know that you found the product you needed and that your experience was phenomenal. We constantly work to offer good stock and we hope to see you again at 1001hobbies. See you soon!
Best regards,
The 1001hobbies team.
Thank you very much for your comment and your rating of 5/5. We are glad to know that you found the product you needed and that your experience was phenomenal. We constantly work to offer good stock and we hope to see you again at 1001hobbies. See you soon!
Best regards,
The 1001hobbies team.
D
Rating: 5 out of 5
All good! Thank you!
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P
Rating: 5 out of 5
everything is very good
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A
Rating: 5 out of 5
I have already answered this questionnaire saying that I was very satisfied with this brand, especially due to the wide range offered which allowed me to usefully complete my range of paints for plastic models, the speed of delivery and careful packaging.
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S
Rating: 5 out of 5
Very good
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I
Rating: 5 out of 5
Everything perfect! Package arrived in perfect condition and in very quick time
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F
Rating: 5 out of 5
Great
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P
Rating: 5 out of 5
Order received quickly and well packaged and in accordance with what I bought
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S
Rating: 5 out of 5
Order received on time Good responsiveness I recommend...
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A
Rating: 5 out of 5
Fast delivery, fair price, wide range of products
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G
Rating: 5 out of 5
Fast shipping and the package arrived completely intact
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P
Rating: 5 out of 5
Delivery as expected
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J
Rating: 5 out of 5
perfect, fast, the best
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T
Rating: 4 out of 5
Very good
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M
Rating: 5 out of 5
Order received in 48h nothing to complain everything was perfect
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M
Rating: 5 out of 5
Perfect product and delivery as well.
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H
Rating: 5 out of 5
Everything went perfectly, from ordering to delivery
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