Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 4 and 5 stars

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C
Caine T.
Rating: 4 out of 5
following a purchase from 15/08/2024
Easy to find in search bar
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Response from 1001hobbies
Great to hear that our search bar is so user-friendly! We strive to make your shopping experience as easy as possible. Until next time!
C
Carles P.
Rating: 5 out of 5
following a purchase from 15/07/2024
No problems, which is unusual nowadays. Congratulations.
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Response from 1001hobbies
Thank you so much for your comment! We are glad to hear that everything went well and that you had a smooth experience, which is our goal! We appreciate your compliments and hope to continue to provide you with excellent service in the future, see you soon!
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paolo F.
Rating: 5 out of 5
following a purchase from 14/08/2024
good site to recommend
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Response from 1001hobbies
Thank you for your support! We are happy that you had a good experience and that you recommend us. We look forward to your next purchase!
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Vicente S.
Rating: 4 out of 5
following a purchase from 20/09/2024
It has arrived within the indicated deadline.
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Response from 1001hobbies
Great! We're glad to hear that your order arrived within the indicated time frame. If you need anything else or have any questions, please don't hesitate to contact us, thanks for your trust!
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Piet B.
Rating: 5 out of 5
following a purchase from 04/08/2024
Everything went well!!!
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Response from 1001hobbies
Vielen Dank für Ihr positives Feedback! Es freut uns sehr zu hören, dass alles gut geklappt hat. Wir freuen uns auf Ihre nächste Bestellung!
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Philippe D.
Rating: 5 out of 5
following a purchase from 06/08/2024
super rapide. parfait.
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Response from 1001hobbies
Merci beaucoup pour votre retour enthousiaste ! Nous sommes ravis que tout ait été super rapide et parfait. À très bientôt pour votre prochaine commande !
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Jose Luis P.
Rating: 5 out of 5
following a purchase from 24/07/2024
Fast delivery and very good communication
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Response from 1001hobbies
Great to hear! We are glad you had a positive experience with the fast shipping and good communication. We appreciate your trust and look forward to serving you again in the future - thanks for your feedback!
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Koen A.
Rating: 4 out of 5
following a purchase from 08/08/2024
Neat webside good offer
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Response from 1001hobbies
Thank you for your positive feedback! We are glad you appreciated our website and our offerings. We hope to see you again soon for your next purchase!
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Klaus Dieter F.
Rating: 4 out of 5
following a purchase from 16/09/2024
Unfortunately long delivery time
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Response from 1001hobbies
Thank you for your feedback! We are sorry to hear that the delivery time was longer than expected. We will take your concerns into consideration to improve our service. If you have any further questions or concerns, please let us know!
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JANSSENS M.
Rating: 4 out of 5
following a purchase from 18/09/2024
despite delayed deliveries (due to aircracht) and good communication, the goods are delivered correctly.
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Response from 1001hobbies
Thank you for your understanding and patience! We are glad that communication was good and deliveries finally arrived correctly. Your support is very important to us, and we remain committed to providing you with the best service!
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Carmen C.
Rating: 4 out of 5
following a purchase from 13/08/2024
Always happy with the products chosen. Faithful reproductions of the originals with every detail.
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Response from 1001hobbies
Thank you very much for your kind words! We are glad to hear that you are happy with the products and that you value the fidelity in the reproductions and details. Your satisfaction and loyalty mean a lot to us. If there is anything else you need, don't hesitate to let us know - see you next time!
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Patrick V.
Rating: 5 out of 5
following a purchase from 30/09/2024
Well received and perfect thank you
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that everything was perfect and that your order was well received. Your satisfaction warms our hearts! Don't hesitate to come back for your next purchases. We hope to see you soon!
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Franz A.
Rating: 5 out of 5
following a purchase from 29/09/2024
Everything top, gladly again
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased to hear that you are satisfied with our service. We look forward to your next visit!
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Eddie B.
Rating: 5 out of 5
following a purchase from 21/07/2024
Delivered faster than the website indicated. That's rare these days!
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Response from 1001hobbies
How great to hear from you! We are glad we exceeded your expectations with our prompt delivery. Thank you for your trust, and we look forward to serving you again!
H
henk B.
Rating: 5 out of 5
following a purchase from 18/08/2024
something that is good no longer needs an opinion
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Response from 1001hobbies
Very nicely said! We are glad that you are satisfied with our service. Your support means a lot to us. Until next time!
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Ken D.
Rating: 5 out of 5
following a purchase from 15/07/2024
Easy to use, fast shipping.
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Response from 1001hobbies
Thank you so much for your review! We are glad you found our site easy to use and that shipping was fast. We hope to see you again soon!
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Tim L.
Rating: 5 out of 5
following a purchase from 29/09/2024
Fast and uncomplicated delivery and good prices
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased to hear that you are satisfied with the fast and uncomplicated delivery as well as our prices. We look forward to welcoming you back soon!
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Kevin B.
Rating: 5 out of 5
following a purchase from 09/08/2024
Good website, easy to find what you are looking for.
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Response from 1001hobbies
Thank you for your positive feedback! We are happy to hear that you found our website user-friendly and easy to find what you were looking for. We look forward to welcoming you back!
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Miriam C.
Rating: 5 out of 5
following a purchase from 19/09/2024
Prompt and careful with the shipment. The order arrived to me even ahead of schedule and it's great to receive the package status mails during shipping. I am very happy to have gotten the figure that arrived perfect at home and I will definitely buy from 1001hobbies again!!!! :)
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Elise V.
Rating: 2 out of 5
following a purchase from 04/06/2024
Very late delivery, poor communication
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Response from 1001hobbies
We are sorry to hear that the delivery took longer than expected and that communication was not satisfactory. We take your feedback seriously and will do our best to improve these issues in the future. Thank you for your patience!
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SIlvano V.
Rating: 4 out of 5
following a purchase from 06/09/2024
all okay
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Response from 1001hobbies
Thank you for your comment! We are glad that everything went well. If you need us in the future, please don't hesitate to contact us!
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Eric C.
Rating: 4 out of 5
following a purchase from 25/09/2024
Good packaging to be improved
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Response from 1001hobbies
Thank you for your feedback! We are pleased that you found the product well packaged, but we take note of your suggestion to further improve our packaging. Your feedback is valuable and helps us to improve. We look forward to hearing from you!
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Doug J.
Rating: 4 out of 5
following a purchase from 15/08/2024
Ordered and received item.
Response from 1001hobbies
Thank you for your message! We're glad to hear that your order was received. If you have any questions or need further assistance, feel free to reach out. Enjoy your purchase!
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Paco M.
Rating: 5 out of 5
following a purchase from 02/09/2024
Good models at good prices
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Response from 1001hobbies
Thank you for your comment! We are glad to hear that you find good models at attractive prices. Your satisfaction is very important to us. If you have any questions or need help, don't hesitate to contact us, see you soon!
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Luigi F.
Rating: 5 out of 5
following a purchase from 29/07/2024
Great product, fast shipping. What more can you ask for!
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Response from 1001hobbies
Thank you so much for your great feedback! We are happy that you are satisfied with the product and fast shipping. We can't ask for more than that too! We look forward to your next purchase!
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Oscar D.
Rating: 5 out of 5
following a purchase from 04/09/2024
Everything was perfect! The item arrived in perfect condition and I am delighted! Thank you very much!
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Response from 1001hobbies
What a joy to know! We are thrilled that you are delighted with your item and that it arrived in perfect condition. Your satisfaction is our best reward. If you need anything else in the future, don't hesitate to let us know, thank you very much and see you soon!
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federico M.
Rating: 5 out of 5
following a purchase from 26/08/2024
I would refine the notice of the package being held at the pickup point with :package arrived and not in transit.
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Response from 1001hobbies
Thank you for your suggestion! We really appreciate your feedback and will take it into consideration to improve communication about parcels. We want to make sure you are always up to date!
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Juan Miguel C.
Rating: 4 out of 5
following a purchase from 11/08/2024
The product is good, the packaging is good but they are very slow and their communication prior to sending the package is non-existent.
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Response from 1001hobbies
We are sorry to hear that you had a mixed experience with us. We appreciate your comments about the quality of the product and packaging, but we understand that the slow shipping and lack of communication is frustrating. We will work on improving our communication and shipping times. Thank you for sharing your feedback as it helps us to improve. We look forward to providing you with better service in the future.
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Sergio O.
Rating: 5 out of 5
following a purchase from 12/08/2024
My product arrived very fast and in perfect condition!!!!
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Response from 1001hobbies
What great news! We are very happy to hear that your product arrived quickly and in perfect condition. Your satisfaction is our priority. If you need anything else in the future, don't hesitate to contact us, see you soon!
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Gaspar R.
Rating: 5 out of 5
following a purchase from 23/07/2024
Good products, what is advertised is what comes home. Happy with the purchases I have made, and there have been several purchases.
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Response from 1001hobbies
Thank you very much for your comment! We are glad to hear that you are satisfied with our products and that everything advertised corresponds to what you receive. Your trust and repeat purchases mean a lot to us. If you have any questions or need help in the future, don't hesitate to let us know. see you soon!
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Santiago N.
Rating: 1 out of 5
following a purchase from 12/08/2024
Limited stock. Too long to replenish it, also after seeing that I was going to catch the arrival of the shipment while on vacation I sent them an email in which they replied that they would hold it until it arrived to just then do the opposite and send it. Conclusion: I was not at home when the shipment arrived and I had to go to the post office to pick it up, which is nowhere near my home. I will not repeat.
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Response from 1001hobbies
We sincerely regret that you had such a frustrating experience with us. We appreciate your feedback as it helps us to identify areas where we need to improve. We will take your comments into consideration to improve our service in the future. We thank you for your patience and hope you will give us another chance. If there is anything else we can do to help, please do not hesitate to get in touch.
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Maxime L.
Rating: 5 out of 5
following a purchase from 04/10/2024
Extremely fast shipping in excellent condition. RàS.
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Response from 1001hobbies
Thanks for the great feedback! We are delighted to hear that your shipment was fast and in excellent condition. Your satisfaction is our top priority! If you need anything else, please let us know. See you soon!
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Franck D.
Rating: 5 out of 5
following a purchase from 29/09/2024
Fast delivery. Very interesting and serious site
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you found our site interesting and that the speed of delivery met your expectations. Your satisfaction is our greatest motivation! Don't hesitate to come back and explore all our offers. We hope to see you soon!
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Christophe P.
Rating: 5 out of 5
following a purchase from 25/09/2024
Delivery on time, very good packaging
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Response from 1001hobbies
Thank you for your positive feedback! We're delighted to hear that we met your deadlines and that the packaging lived up to your expectations. Your satisfaction is our priority! Don't hesitate to come back for your next purchases. We're here for you!
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Christian B.
Rating: 5 out of 5
following a purchase from 21/09/2024
Perfect
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Response from 1001hobbies
Thank you very much! We're delighted that everything went so well for you! If there's anything you need, or if you'd like to share any other feedback, please don't hesitate to let us know. See you soon!
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SEBASTIEN V.
Rating: 5 out of 5
following a purchase from 02/10/2024
very good online store, lots of choice and impeccable delivery
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Response from 1001hobbies
Thank you very much for your kind words! We are delighted that you appreciate our wide selection and that the delivery was impeccable. Your satisfaction is our greatest reward! Please come back and explore even more treasures in our online store. We hope to see you soon!
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Philippe D.
Rating: 5 out of 5
following a purchase from 30/09/2024
fast, well-protected service
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Response from 1001hobbies
Thank you for your positive feedback! We are delighted that you found our service fast and that your items are well protected during delivery. Your satisfaction is our priority! If you need anything else, please let us know. We hope to see you soon!
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daniele S.
Rating: 5 out of 5
following a purchase from 27/09/2024
Great assortment and timely delivery
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Response from 1001hobbies
Thank you so much for your feedback! We are glad you enjoyed our wide assortment and timely delivery. We hope to see you again soon for further purchases!
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Patrick K.
Rating: 5 out of 5
following a purchase from 20/09/2024
Very hard-to-find kit delivered on time. Beware, I had a malicious SMS following my purchase (no consequences but be careful with computer security!), very good reaction and follow-up from the team! Well done!
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Response from 1001hobbies
Congratulations on your purchase, and many thanks for your compliments on our team! We're here to support you every step of the way. Don't hesitate to come back to us if you need anything.
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Felix G.
Rating: 2 out of 5
following a purchase from 27/08/2024
Unfortunately long delivery time without communication. Calling up delivery status via link did not work.
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Response from 1001hobbies
We are sorry to hear that you experienced a long delivery time without proper communication and that the delivery status retrieval did not work. We appreciate your feedback and will use it to improve our service. Please do not hesitate to contact our customer service if you need further assistance.