1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Slight lack of information and visibility on pre-order delivery date extensions
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Response from 1001hobbies
Thank you for your constructive feedback. We apologize for the lack of information and visibility regarding the postponement of pre-order delivery dates. We will work to improve communication on these aspects to offer you a better experience in the future. Thank you for your understanding and patience.
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Julien M.
Rating: 5 out of 5
following a purchase from 13/07/2024
Great, fast delivery. I recommend
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Response from 1001hobbies
Thank you for your wonderful feedback! We are delighted that you found the delivery fast and that you recommend our services. See you soon!
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Jean J.
Rating: 5 out of 5
following a purchase from 02/07/2024
Very good. Goods as expected. Very competitive price.
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Response from 1001hobbies
Thank you for your positive feedback! We're delighted that the merchandise met your expectations and that you found our prices competitive. We look forward to serving you again!
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Simon G.
Rating: 5 out of 5
following a purchase from 13/07/2024
Perfect, fast shipping. Wide selection.
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Response from 1001hobbies
Thank you for your feedback! We are delighted that you found the shipping fast and appreciated our wide selection of products. See you soon for your next orders!
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Alain N.
Rating: 5 out of 5
following a purchase from 10/07/2024
Well-packaged and delivered promptly, with one small downside: the prices could be more carefully considered.
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Response from 1001hobbies
Thank you for your feedback! We're glad you found your order well packaged and delivered promptly. We take into account your remark about the prices and we always try to find ways to offer the best possible value for money. Thank you again for your constructive comments and your confidence!
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Christophe L.
Rating: 5 out of 5
following a purchase from 14/07/2024
Very good product
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Response from 1001hobbies
Thank you for your feedback! We're delighted that you're happy with the Nieuport 17. If you need any help with your models or have any other questions, please don't hesitate to contact us. See you soon, and happy building!
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Jacques B.
Rating: 5 out of 5
following a purchase from 11/07/2024
Perfect, absolutely nothing to complain about. Only Chronopost was a little faulty.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that everything was perfect for you. We are sorry for the problems with Chronopost. We will take note of your comment to ensure that this type of problem does not recur in the future. Thank you again for your confidence!
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Jean Philippe L.
Rating: 4 out of 5
following a purchase from 17/06/2024
I only give 4 stars because your site is great but ................the box you use for delivery sucks. Delivery scheduled for July 4 and postponed from day to day to end up transiting via colissimo. Otherwise the quality of the order is great.
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Response from 1001hobbies
Thank you for your feedback and honesty. We are delighted that you find our site and the quality of our products great! We are sorry for the inconvenience with the delivery. We will work on this point to improve our service and avoid this kind of situation in the future. Thank you for your understanding and patience.
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Jean - Claude L.
Rating: 5 out of 5
following a purchase from 12/07/2024
Nothing to complain about, perfect.
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Response from 1001hobbies
Thank you so much for your feedback! We are delighted to hear that everything was perfect for you. We look forward to serving you again!
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Marc D.
Rating: 5 out of 5
following a purchase from 06/07/2024
Very good service and wide selection
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Response from 1001hobbies
Thank you very much for your feedback! We're glad you appreciate our service and our wide selection of products. We look forward to hearing from you!
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Alexandre C.
Rating: 5 out of 5
following a purchase from 12/07/2024
Very good
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Joel R.
Rating: 5 out of 5
following a purchase from 14/07/2024
everything is perfect.
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Response from 1001hobbies
We look forward to serving you again!
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Claude F.
Rating: 5 out of 5
following a purchase from 11/07/2024
Fast, impeccable service
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted to hear that you found our service fast and impeccable. We look forward to serving you again!
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Paul-Louis N.
Rating: 4 out of 5
following a purchase from 11/07/2024
The ordering process was satisfactory, as was the delivery time. The minus star is justified by the packaging of the items: soft, deformed cardboard, half-opened and barely sealed with transparent adhesive. Fortunately, all the items were present.
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Response from 1001hobbies
Thank you for your detailed feedback! We are happy to hear that you are satisfied with the ordering process and delivery time. We are sorry to hear that the packaging of the items was not up to your expectations. We will work to improve the quality of our packaging to avoid these inconveniences in the future. If you have any other suggestions or needs, please do not hesitate to contact us. Thank you for your trust and understanding.
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Romain S.
Rating: 5 out of 5
following a purchase from 13/07/2024
Very efficient and perfectly compliant.
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Response from 1001hobbies
Thank you very much for your great feedback! We are delighted to know that you were satisfied with our service and that everything was in perfect order. Don't hesitate to come back to us for your next purchases! We hope to see you soon!
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Matthias L.
Rating: 5 out of 5
following a purchase from 07/07/2024
Problem-free purchase process, including payment; item exactly as described, fast delivery
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Response from 1001hobbies
Thank you very much for your positive feedback! We are very pleased to hear that the purchase went smoothly, the payment was hassle-free and the delivery was quick. We look forward to serving you again soon! Best regards
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Michel S.
Rating: 5 out of 5
following a purchase from 06/07/2024
good condition of equipment and fast shipping, efficient carrier. MS
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with the condition of the equipment and the speed of shipping. We work with efficient carriers to ensure the best possible experience for our customers. Please do not hesitate to contact us again if you have any further needs or questions. Best regards,
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Eric C.
Rating: 4 out of 5
following a purchase from 25/06/2024
Large selection of models, but the products are not sufficiently protected for transport.
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Response from 1001hobbies
Hello, Thank you for taking the time to share your review. We are delighted that you appreciate our wide selection of models. Regarding the protection of the products during transport, we are sorry to hear that this was not up to your expectations. Your feedback is valuable and we will be taking steps to improve the packaging of our products to ensure better protection. Please do not hesitate to contact us directly if you have any specific questions or problems. Thank you for your understanding and trust. Yours faithfully
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Natascha E.
Rating: 1 out of 5
following a purchase from 05/07/2024
Not good !!! The packaging was not good so the item arrived damaged
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Response from 1001hobbies
We are very sorry to hear that your item arrived damaged due to inadequate packaging. We understand your disappointment with this. An email has been sent to our team to resolve the issue as soon as possible. We will take all necessary steps to rectify this situation and ensure that this does not happen again in the future. We sincerely apologize for this inconvenience. If you have any further questions or need additional assistance, please contact us directly. Thank you for your understanding and patience. Yours sincerely,
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Astrid Wilhelmina R.
Rating: 4 out of 5
following a purchase from 03/06/2024
I got the item in and in neat condition.
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Response from 1001hobbies
That's great to hear! Glad you received the item in good condition. If you have any questions or if there is anything we can help with, feel free to let us know. We are always here for you. Thanks for your feedback and have fun with your item! Sincerely,
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Franz P.
Rating: 5 out of 5
following a purchase from 08/07/2024
Fast delivery, problem-free processing Gladly again
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Response from 1001hobbies
Thank you very much for your feedback! We are very pleased to hear that you were satisfied with the fast delivery and hassle-free transaction. Your satisfaction is important to us and we look forward to welcoming you back in the future. If you have any further questions or need assistance, please do not hesitate to contact us. Please do not hesitate to contact us. Thank you again and see you next time! Best regards,
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Xavier D.
Rating: 5 out of 5
following a purchase from 02/07/2024
Very good.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted to know that your order is in order and that everything went smoothly. Your satisfaction is our top priority. If you have any further questions or needs, please don't hesitate to contact us. We're here to help! Thanks again and see you soon!
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Tobi “.
Rating: 5 out of 5
following a purchase from 11/07/2024
Very fast shipping
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Response from 1001hobbies
Thank you for your feedback! We're delighted to hear that you found our shipping very fast. Your satisfaction is our priority, and we aim to provide efficient service every time. If you have any further questions or need assistance, please feel free to reach out. We're here to help! Thank you again and have a great day! Best regards,
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Vincent G.
Rating: 5 out of 5
following a purchase from 10/07/2024
Fast delivery Serious company
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted to know that you found our shipment fast and that you consider our company to be serious. Your satisfaction is our priority. If you have any further questions or needs, please do not hesitate to contact us. We're here to provide you with the best possible service! Thanks again and see you soon!
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Martial P.
Rating: 4 out of 5
following a purchase from 10/07/2024
very responsive customer service.
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Response from 1001hobbies
Thank you very much for your positive comments about our customer service! We're happy to hear that you found our team responsive. Your satisfaction is our top priority, and we will do everything we can to ensure that you have a perfect experience with us. If you have any further questions or needs, please don't hesitate to contact us. We're here to help! Thank you again for your confidence, and see you soon!
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Catherine G.
Rating: 5 out of 5
following a purchase from 10/07/2024
Order well packaged, arrived on time. Didn't fit in letterbox, employee rang the bell. Very good service.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that your order was well packaged and arrived on time. It's great to know that our delivery man rang to hand you your parcel despite its size! Your satisfaction is our priority. If you have any further questions or needs, please don't hesitate to contact us. We're here to help! Thanks again and see you soon!
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Richard B.
Rating: 2 out of 5
following a purchase from 20/06/2024
I'm not giving my opinion because: I'm waiting for a 3-blade propeller for Me109 Always promised never received. I'll have to go to another site.
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Stéphane L.
Rating: 5 out of 5
following a purchase from 30/06/2024
Very good follow-up ok
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Response from 1001hobbies
Thank you very much for your positive feedback on our follow-up! We are delighted to hear that you have found our service to be very well monitored. Your satisfaction is our priority, and we are here to assist you every step of the way. If you have any further questions or needs, please don't hesitate to contact us. We're here to help! Thanks again and see you soon!
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Sophie C.
Rating: 1 out of 5
following a purchase from 05/07/2024
Very poorly protected figurine, the box arrived very damaged in addition to a not very fast delivery time. A real shame, I don't recommend it at all.
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Response from 1001hobbies
We are very sorry to hear that your figurine arrived poorly protected and that the box was badly damaged. Furthermore, we understand that the delivery time was not up to your expectations. We have taken note of your concerns and have sent you an e-mail with our apologies. We understand your disappointment and thank you for your understanding. Your satisfaction is very important to us and we will do our utmost to resolve this situation to the best of our ability.
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Daniel A.
Rating: 5 out of 5
following a purchase from 09/06/2024
ALL OK
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Response from 1001hobbies
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André B.
Rating: 5 out of 5
following a purchase from 12/06/2024
Very serious service. Fast and efficient. Bravo !
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you have found our service to be reliable, fast and efficient. Your satisfaction is our greatest reward. Bravo to you too for your confidence! If you have any further questions or needs, please don't hesitate to contact us. We're always here to help!
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Uwe L.
Rating: 5 out of 5
following a purchase from 28/06/2024
I am satisfied. Gladly again
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Response from 1001hobbies
We are pleased to hear that! Thank you for your feedback and that you are satisfied with our service. We look forward to welcoming you back soon. If you have any further questions or need support, we are always at your disposal. Please do not hesitate to contact us. Thank you again and see you next time! Best regards,
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Bruno L.
Rating: 5 out of 5
following a purchase from 12/07/2024
Delivery was fast and I am satisfied with my order.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that the delivery was fast and that you are satisfied with your order. Your satisfaction is our highest priority. If you have any further questions or needs, please don't hesitate to contact us. We're always here to help! Thanks again and see you soon!
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Jean Pierrre P.
Rating: 4 out of 5
following a purchase from 08/07/2024
speed
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Response from 1001hobbies
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Laurent M.
Rating: 5 out of 5
following a purchase from 08/07/2024
Package arrives very quickly
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that your parcel arrived very quickly. Your satisfaction is our priority, and we are pleased that our delivery service met your expectations. If you have any further questions or needs, please don't hesitate to contact us. We're here to help! Thanks again and see you soon!
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Jean-François L.
Rating: 5 out of 5
following a purchase from 09/07/2024
Delivery on time, very fast and very well packaged
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that your delivery was prompt and that your parcel was well packaged. We always strive to provide high quality service, and your satisfaction is our priority. If you have any further questions or needs, please don't hesitate to contact us. We're here for you! Thanks again and see you soon!
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Miguel M.
Rating: 4 out of 5
following a purchase from 18/06/2024
Perfectly packaged delivery. Although this order took quite a while to arrive.
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Response from 1001hobbies
Thank you very much for your comment. We are delighted that your order arrived perfectly packaged. However, we understand your frustration with the long delivery time. We would like to point out that your order came from France, which can sometimes have an impact on delivery times. We are continually working to improve our processes and reduce lead times. Your satisfaction is our top priority. If you have any further questions or need assistance, please do not hesitate to contact us. We are here to help you.
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Wilhelm P.
Rating: 5 out of 5
following a purchase from 26/06/2024
Everything perfect, highly recommended business partner!
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Response from 1001hobbies
Thank you very much for your fantastic feedback! We are delighted to hear that you are completely satisfied with our service. Your recommendation means a lot to us and we are proud that you would recommend us as a business partner. If you have any further questions or need support in the future, please do not hesitate to contact us. We are here for you! Thank you again for your kind words and your trust. Best regards,
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Emile D.
Rating: 5 out of 5
following a purchase from 10/07/2024
Never disappointed
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted to hear that you are never disappointed with our services. Your satisfaction is our greatest reward and we strive to always offer you the best. If you have any suggestions or special needs, we're always on hand to serve you even better. See you soon for another perfect order!
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