Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 4 and 5 stars

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A
Alex H.
Rating: 4 out of 5
following a purchase from 02/04/2024
Shipping takes a bit long, but otherwise great communication and everything delivered nicely
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
S
Serge P.
Rating: 5 out of 5
following a purchase from 15/04/2024
fine
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
J
Jesus B.
Rating: 4 out of 5
following a purchase from 12/04/2024
Well packaged shipment without problems
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Response from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
J
jean jacques L.
Rating: 1 out of 5
following a purchase from 27/03/2024
for the navigation and the delivery..nothing to say all is well.. concerning the ordered product..it is below all..really not satisfied..to see what will propose me 1001 hobbies
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Osman K.
Rating: 5 out of 5
following a purchase from 11/04/2024
Good selection, clear online store
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
M
Marc R.
Rating: 5 out of 5
following a purchase from 21/04/2024
Very good and super fast, thank you and see you soon.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
D
Dominique B.
Rating: 5 out of 5
following a purchase from 09/04/2024
Sometimes a little more expensive than the competition
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
A
Antonio Jose H.
Rating: 4 out of 5
following a purchase from 02/04/2024
Good
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Response from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
B
børge T.
Rating: 5 out of 5
following a purchase from 08/03/2024
good service and good quality
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
D
Dave B.
Rating: 5 out of 5
following a purchase from 08/04/2024
Items arrived well packaged and exactly as described...will used again thank you
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
J
Jesús Antonio N.
Rating: 4 out of 5
following a purchase from 17/04/2024
Order received in perfect condition and reasonably quickly.
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Response from 1001hobbies
Dear customer, We are in the process of resolving our backlogs in order to return to normal service. If you have any problems, please contact our customer service email address. We will help you as much as possible. Best regards!
D
DJABALLAH L.
Rating: 5 out of 5
following a purchase from 18/04/2024
Top of the top
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Bertus A.
Rating: 5 out of 5
following a purchase from 16/03/2024
Well cared for.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
K
Kevin S.
Rating: 5 out of 5
following a purchase from 23/01/2024
Hello, I would like to thank the 1001 maquette team enormously, because as expected I received my pre-order in perfect condition! Keep on protecting Star Wars figures like this! Thanks in advance.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Bernd S.
Rating: 5 out of 5
following a purchase from 11/04/2024
Product perfectly good, delivery as promised
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
K
kees K.
Rating: 2 out of 5
following a purchase from 03/04/2024
sent the wrong part
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Response from 1001hobbies
Hello, Thank you for this information and our apologies. This kind of incident is very annoying for us. To clarify and solve this incident, we would like to ask you for photos (of the codes and of the whole product!) ... we would like to ask you for photos. We look forward to your response. Sincerely 1001hobbies
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PHILIPPE G.
Rating: 5 out of 5
following a purchase from 15/04/2024
Easy to order, many products available. Fast shipping. In short, efficient.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Delphine B.
Rating: 4 out of 5
following a purchase from 10/04/2024
Order delivered to the wrong relay but still in good condition
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Piet V.
Rating: 2 out of 5
following a purchase from 29/03/2024
Didn't receive my package, wasn't home and no notification in my mailbox.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
J
JORGE C.
Rating: 5 out of 5
following a purchase from 11/04/2024
As always all items perfect and shipping correct.
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Response from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
S
Serge S.
Rating: 5 out of 5
following a purchase from 28/03/2024
good product delivered on time
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
N
Nancy B.
Rating: 5 out of 5
following a purchase from 11/04/2024
My son is happy with the quality of the model
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
A
Alarcon C.
Rating: 5 out of 5
following a purchase from 29/03/2024
for the navigation on the site, nothing to say, no problem to find what I was looking for, the ordered parts arrived without any problem and on the phone the reception is serious. Thank you
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
M
Marc L.
Rating: 5 out of 5
following a purchase from 24/03/2024
as ordered and on schedule.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
F
Fernand B.
Rating: 5 out of 5
following a purchase from 14/04/2024
always satisfied
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
P
philippe S.
Rating: 5 out of 5
following a purchase from 10/04/2024
bonjour très satisfait de 1001 hobbies le top
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
D
Dominique L.
Rating: 5 out of 5
following a purchase from 08/04/2024
perfect
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
M
Mathieu H.
Rating: 5 out of 5
following a purchase from 13/04/2024
Fast
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Pascal K.
Rating: 5 out of 5
following a purchase from 09/04/2024
My first order. Lots of choice, fair price, fast and careful shipping. Thanks to the whole team. I recommend
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
C
Christophe B.
Rating: 4 out of 5
following a purchase from 10/04/2024
The parcel took a long time to arrive because one of the two products was not supposed to be available. What would have been better would have been to implement the deduction of a product missing from the penultimate order. Suggestions were made, but that's all. Too bad.
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Response from 1001hobbies
I'm sorry to hear that you encountered difficulties with your order and that one of the products was unavailable. We understand that this can be frustrating. We have indeed split the order to improve our process. Thank you for sharing your experience with us, and we look forward to providing you with a better shopping experience in the future.
G
Gilbert B.
Rating: 4 out of 5
following a purchase from 13/04/2024
No French translation of the assembly instructions.
Translated reviews
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
M
Manuel T.
Rating: 5 out of 5
following a purchase from 12/04/2024
Fast delivery, goods as described. Top!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
R
Roberto Z.
Rating: 1 out of 5
following a purchase from 03/04/2024
I ordered some paints and tools for a scale model and I got a Mario Kart Carrera Go instead.
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Response from 1001hobbies
I fully understand your disappointment in receiving the wrong item. We sincerely apologize for this error. We have taken note of your situation and have already contacted you to promptly exchange the product and rectify the error. Your satisfaction is our priority and we are doing everything possible to resolve this situation as soon as possible. Thank you for your understanding.
M
Michel F.
Rating: 5 out of 5
following a purchase from 12/04/2024
Wide selection and good service
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
M
Michel R.
Rating: 5 out of 5
following a purchase from 16/04/2024
Ok cool
Translated reviews
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
L
Levente B.
Rating: 5 out of 5
following a purchase from 01/04/2024
I've got my product well packed and as expected. I highly recommend this site.
Translated reviews
Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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F Javier C.
Rating: 5 out of 5
following a purchase from 07/04/2024
Very good purchase, the attention of 1001 HOBBYS, is great, and the tracking information, such as emails great, very happy, thank you.
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Response from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
M
Marc B.
Rating: 4 out of 5
following a purchase from 14/04/2024
Wide selection, order was delivered neatly. Only downside is that they give a delivery date but only send the package a few days after.
Translated reviews
Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
L
Loic C.
Rating: 5 out of 5
following a purchase from 09/04/2024
order received xfollowing my order
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Frederic S.
Rating: 5 out of 5
following a purchase from 28/03/2024
Still all good
Translated reviews
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service