Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 305 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 4 and 5 stars

Reset filters
F
Fabian G.
Rating: 4 out of 5
following a purchase from 29/01/2024
Only four out of five stars because the prices are comparatively much higher than elsewhere. Everything else is fine. I have now received two of three delayed orders. The longer delivery times for the majority of items that are apparently not in stock are already pointed out when ordering. So nothing is promised that cannot be kept. The order and delivery history can be viewed on the website and the contact regarding two questions was friendly and direct. So if you have patience and don't necessarily look at every euro, this is a good place to order.
Translated reviews
A
Alan P.
Rating: 5 out of 5
following a purchase from 19/02/2024
Quick delivery and well packaged, thank you.
T
Troy B.
Rating: 5 out of 5
following a purchase from 09/02/2024
Very satisfied. Had the items I was searching for. Price was good. Arrived in a timely fashion.
H
hugo V.
Rating: 5 out of 5
following a purchase from 20/01/2024
Fast and efficient shipping. Super.
Translated reviews
G
GEORGES M.
Rating: 5 out of 5
following a purchase from 22/02/2024
Wide choice of items and very fast delivery as soon as the product is available.
Translated reviews
F
Fulvio C.
Rating: 5 out of 5
following a purchase from 22/01/2024
Very serious site, I made a purchase and wrong address, contacted customer service and they solved the problem in 5 minutes. I really recommend
Translated reviews
N
Niels V.
Rating: 5 out of 5
following a purchase from 25/01/2024
Fine
Translated reviews
V
Vincent A.
Rating: 5 out of 5
following a purchase from 11/02/2024
Serious site variety of products information on availability fast delivery times good order tracking
Translated reviews
G
gilles L.
Rating: 5 out of 5
following a purchase from 14/02/2024
Site well done well organized Reliable Payment well One point could be improved the delivery time .8 days There is room for improvement!
Translated reviews
A
Alessandro N.
Rating: 5 out of 5
following a purchase from 20/01/2024
Very good
Translated reviews
J
jordi A.
Rating: 5 out of 5
following a purchase from 06/02/2024
Excellent service. Delivery in 48 hours.
Translated reviews
G
Georges L.
Rating: 4 out of 5
following a purchase from 27/01/2024
Same remarks as for the EAGLECAL board bought the same day on 27/01, purchase received on 21/02. Product not in stock, indicate this on the site to warn the buyer of delivery times. Landing gear from the kit used. Product stored in 'spoil box' for future use.
Translated reviews
G
Georges L.
Rating: 4 out of 5
following a purchase from 27/01/2024
EAGLECAL quality. One remark, it would be nice to indicate that the product is sold on order and is not in stock. Purchased and paid for on 27/01 and received on 21/02. This is to warn the buyer of the potential delay in receipt.
Translated reviews
G
GIAMPIERO S.
Rating: 1 out of 5
following a purchase from 16/11/2023
Items put up for sale without 1001hobbies having availability. Prices almost double that of competitors. Response to contacts with much delay.
Translated reviews
J
JENS S.
Rating: 5 out of 5
following a purchase from 14/02/2024
Everything worked from ordering to delivery
Translated reviews
A
Andreas H.
Rating: 5 out of 5
following a purchase from 11/02/2024
Everything tip top with my order!
Translated reviews
H
Hans Frank S.
Rating: 5 out of 5
following a purchase from 30/01/2024
Thank you, I am very surprised about the delivery. It was at my home within 24 hours. Keep up the good work because I like ordering from you. The selection is huge.
Translated reviews
E
eric R.
Rating: 4 out of 5
following a purchase from 31/01/2024
I ordered several items with different delivery dates depending on product availability. I had to call 1001 hobbits again because the items "in stock" had not been delivered on time. However, in spite of this inconvenience, the items were expected and delivered (2 shipments) on time.
Translated reviews
E
Eugeni R.
Rating: 1 out of 5
following a purchase from 02/02/2024
False delivery date. They delivered 4 days late, without any prior communication of the delay. They did not accept, at the beginning, to return the package and refund the amount. In the end yes, but late, very late.... Very improvable service.
Translated reviews
O
olivier V.
Rating: 4 out of 5
following a purchase from 18/02/2024
Clear site, correct price and good delivery
Translated reviews
M
Marjan H.
Rating: 5 out of 5
following a purchase from 14/02/2024
Wide selection and fast delivery
Translated reviews
O
Oceane L.
Rating: 5 out of 5
following a purchase from 07/02/2024
Intact parcel and fast delivery
Translated reviews
H
Henri R.
Rating: 5 out of 5
following a purchase from 18/02/2024
The models shown should always be in stock (not show models that are out of stock).for the "rest" qualifier: extra....
Translated reviews
P
Philippe T.
Rating: 5 out of 5
following a purchase from 24/01/2024
The site is easy to use, products received as described, delivery on time. Perfect
J
JEAN-LUC T.
Rating: 5 out of 5
following a purchase from 17/02/2024
parcel delivered on time. pleased with the fast and efficient service.
Translated reviews
C
Charlotte D.
Rating: 5 out of 5
following a purchase from 17/02/2024
Very serious site. Fast delivery time. They even called me after delivery to see if I was satisfied. I recommend it!
Translated reviews
D
Denis R.
Rating: 5 out of 5
following a purchase from 17/02/2024
No problem at reception
Translated reviews
H
Herbert B.
Rating: 4 out of 5
following a purchase from 20/01/2024
Good
Translated reviews
D
Dominik W.
Rating: 4 out of 5
following a purchase from 06/02/2024
I ordered an Rc body and had to wait a very long time for it to be sent out. The body itself fits very well. I have nothing to complain about.
Translated reviews
J
Jean Guy N.
Rating: 1 out of 5
following a purchase from 11/02/2024
The package received which is a calmato model airplane fuselage turned out to be crushed. After 6 mail.4 phone conversations no reaction from 1001hobbies.Jgn.
Translated reviews
Response from 1001hobbies
Hello Sir, Thank you for your feedback. We would like to inform you that an after-sales service has been opened with our supplier following your contact with Customer Service. The supplier requires that you return the product in order to process the after-sales service. Without this, we cannot process it properly. Thank you for your understanding.
D
Dirk S.
Rating: 5 out of 5
following a purchase from 18/01/2024
Everything super
Translated reviews
D
DARIO G.
Rating: 1 out of 5
following a purchase from 27/11/2023
The excessive delay in shipping generated additional costs and logistical complications for me to receive the purchased order. I live in Argentina, I bought so that the order could reach a relative in the USA, calculating enough time for it to reach this person before traveling to my country and bringing it to me. The shipment to the USA was delayed, my family member traveled without having received the order, and in the end I was able to receive it by arranging the shipment to my country by another means with additional costs. Furthermore, when I requested the return they wanted to charge me for shipping costs, with the business being responsible for the time it took for delivery.
T
Toby T.
Rating: 5 out of 5
following a purchase from 12/01/2024
Fast Shipping.
H
Holger S.
Rating: 5 out of 5
following a purchase from 04/02/2024
No problems. All information received.
Translated reviews
M
Mark V.
Rating: 5 out of 5
following a purchase from 19/01/2024
An excellent service and a user friendly web site.
Translated reviews
B
Bart D.
Rating: 1 out of 5
following a purchase from 22/10/2023
Order was often delayed without possibility to cancel and get full refund
Translated reviews
G
guillaume R.
Rating: 5 out of 5
following a purchase from 27/12/2023
very good. To be recommended
Translated reviews
A
arturo C.
Rating: 5 out of 5
following a purchase from 07/01/2024
huge catalog
Translated reviews
Y
Yannick H.
Rating: 5 out of 5
following a purchase from 21/01/2024
Quick and easy to use
Translated reviews
J
Jean Marc G.
Rating: 2 out of 5
following a purchase from 09/02/2024
Good evening, I have asked twice to contact me following a problem with my parcel but nothing!
Translated reviews