Customer reviews of 1001hobbies

good choice of models, careful delivery

The website is easy to navigate. The search engine is quite efficient. Shipping was relatively fast considering that I didn’t pay extra for expediting of any kind and it shipped halfway around the world to the USA. The masking itself is very detailed and made well. I haven’t had a chance to use the masking at this time.

Delivery conforms but received with a small delay

Thank you

The shipping is very slow. When I received it I didn't remember what I had ordered. I ordered only paint so I can't comment on the rest.

I do not recommend this site, my order was badly prepared, a product not delivered although in stock, the other products incomplete, delivery times not respected, I had to return my incomplete order and be refunded by PAYPAL, I advise you to use this method of payment in case of problems with them. They are unreachable on the phone and don't always answer quickly, or even forget to send you their replies. Added to this is a billing error, inaccurate total and a wrong parcel number, making tracking impossible! We wish you good luck!

accepts orders without stock.

small problem of packing if possible to put a paper kraft not to see the model in addition to the bubble I thank you for avnce

Fast delivery

excellent delivery time, top quality packaging. in short, very professional. i recommend it.

I was satisfied with 1001 Hobbies and would order there again. the delivery time was longer, but for me that is not such a big problem. Merci, Miroslav

Everything great anytime again . Very fast shipping . I am very satisfied.

Everything went well in the end, you have some problems with pre-order items because the waiting time is not clear. Otherwise the call center worked and they gave me support.

Tracking at all times of the order, and the package arrived earlier than indicated in perfect condition. A place to buy quietly,.

Extremely long delivery time, ordered 24ml bottles and received 18ml. Very slow response.

Top-notch sales service to solve a product problem. I recommend them.

Super Model Fast delivery!

Item arrived in great condition. The tracking was a bit all over the place but I wouldn’t hesitate to order again.

Second time ordering, absolutely satisfied with the product quality and ease of ordering with both orders.
For USA customers, this stuff is coming from France so don't be worried if the promised ETA tracking date is off by a week or so. Probably stuck in customs but it WILL arrive, and it will be packaged securely and worth the wait!

Item as described..super fast shipping. Highly recommended.

Shipping box could be better

Quick delivery. Bought as a gift. They loved it!

fast delivery, excellent quality products, pleasant and efficient sales service: 10/10

tip top

everything very correct as all my previous orders

I waited more than a month for a piece that I needed and bought more things to get free shipping. in the end they told me that they don't have them and they won't have them anymore. I got pieces that were not important for me, but in the invoice there were also things that I didn't get.in the end a lot of waiting, they sell something that they do not have, they invoice things that they do not send you, and all that waiting more than a month, I ordered everything in another store in poland, super hobby, and it arrived in 4 days, I give 2 stars for having someone in customer service department who spoke in Castilian if you can not speak French, that the store is in France.

Site is sometimes hard to navigate

Neat neat website

Excellent product

Fast shipping, great product at a fair price. Thank you

nikel

See my previous reviews. Always have to repeat my same text.

Nickel

Product arrived swiftly - great service!

Price performance in order. Only the parcel tracking is only in French and cannot be accessed in German.

Order went fine. No problems.

Usually everything usually goes well, but in this last order I ordered two units of the same display case. They sent me only one of them in a separate package from the rest of the order and they didn't know anything about the other one. About a month ago I contacted them to see how we could solve it, they told me that the amount would be credited to my account and to this day they still don't know anything.

Very good site on which I managed to find parts for my old scale models dating from the 80s.

Contacted via email via customer service to ask where the item is I didn't know it had to come from France but then you get such a blunt and rude response . I have pointed out to them that I am not enamored with their response . So would like to file a complaint at this point!

I had a few problems because the glue bottle had the cap unscrewed and was therefore almost completely empty. But hey, that can happen. But the 1001hobbies after-sales service made all the difference! I contacted them and within a day they sent me a new bottle of glue as a replacement! Honestly top of the range service, bravo!!!!