Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
No, I stick to my first impression. I received an order 1 year after paying. If I hadn't left a negative review, I probably would never have received it. And I made almost a hundred calls, sent emails. I had to mistakenly place a second order for the first one to be sent to me. And, of course, no apologies, no commercial gesture.
Translated reviews
Response from 1001hobbies
-
R
Rozenn T.
Rating: 5 out of 5
following a purchase from 21/03/2026
Perfect, order received on time.
Translated reviews
T
Tristan G.
Rating: 4 out of 5
following a purchase from 21/03/2026
Order compliant and arrived in perfect condition within reasonable time
Translated reviews
Response from 1001hobbies
Hello Tristan,
We sincerely thank you for your positive feedback and for taking the time to share your experience with us. We are delighted to hear that your order arrived in perfect condition and within satisfactory timeframes. Your satisfaction is our priority, and we hope to see you again soon on 1001hobbies.
Best regards,
The 1001hobbies team
M
Mathieu L.
Rating: 5 out of 5
following a purchase from 22/02/2026
Despite a small error during the sending, the support service was super responsive and very friendly.
Translated reviews
A
ajcpm V.
Rating: 5 out of 5
following a purchase from 20/03/2026
I am very satisfied.
Translated reviews
I
IÑIGO I.
Rating: 5 out of 5
following a purchase from 22/03/2026
Perfect
Translated reviews
E
Enrico B.
Rating: 4 out of 5
following a purchase from 21/03/2026
timely and precise delivery
Translated reviews
M
Mark E.
Rating: 5 out of 5
following a purchase from 18/03/2026
Order as described, delivered very promptly. Would recommend!
P
pablo M.
Rating: 5 out of 5
following a purchase from 25/08/2025
Incredible
Translated reviews
A
Anne B.
Rating: 1 out of 5
following a purchase from 19/03/2026
Did not receive the right products and did not receive a reply to my email
Translated reviews
Response from 1001hobbies
Hello Anne,
We are sorry to learn that you did not receive the right products and that you did not get a response to your email. Your satisfact
U
Ulf-Peter K.
Rating: 5 out of 5
following a purchase from 20/03/2026
Super product. Very fast delivery. Everything is great.
Translated reviews
D
David-Adrien V.
Rating: 5 out of 5
following a purchase from 02/03/2026
It's good!
Translated reviews
R
Roberto C.
Rating: 5 out of 5
following a purchase from 19/03/2026
He sent me perfectly to my house and very well taken care of =)
Translated reviews
H
Hedwig T.
Rating: 4 out of 5
following a purchase from 28/02/2026
Had to wait a bit long but everything else was okay
Translated reviews
L
Lloyd B.
Rating: 5 out of 5
following a purchase from 19/03/2026
They were very good at getting my order picked and shipped
R
Rich B.
Rating: 2 out of 5
following a purchase from 23/02/2026
It’s been almost 6 weeks and I still don’t have my order delivered.
Response from 1001hobbies
Hello Rich,
Thank you for your feedback. We sincerely apologize for the delay in your order. Please reach out to our customer service team, and we’ll do our best to assist you promptly. Your satisfaction is important to us.
Best regards,
The 1001Hobbies Team
D
Didier B.
Rating: 4 out of 5
following a purchase from 19/03/2026
First of all, contrary to what I had read, this company is not a scam. I had placed a large order and everything was delivered. The only problem is that they are restructuring and response times are longer due to a telephone standard being completely reorganized. But if you contact by email, you get responses and proper follow-up. They exchanged a box for me that the producer was taking an infinite time to provide. I give 4 stars for the absent telephone standard for now.
Translated reviews
Response from 1001hobbies
Hello Didier,
Thank you very much for your review and constructive comments. We are delighted to learn that your order was successfully delivered and that you appreciated our follow-up by email. We understand that response times can be frustrating during this restructuring period, and we are actively working to improve our telephone service. Your feedback is valuable and helps us to improve.
We hope to see you again soon at 1001hobbies!
Best regards,
The 1001hobbies team
E
Evert N.
Rating: 5 out of 5
following a purchase from 20/03/2026
Doing what they promise
Translated reviews
L
Louis-Raphaël P.
Rating: 4 out of 5
following a purchase from 19/03/2026
Package shipped quickly, correct price. However, I bought paint (4 Humbrol oil and 1 Humbrol water it seems.) And the last one was slightly dry. Otherwise, nothing to complain about (4.5/5) I would say.
Translated reviews
Response from 1001hobbies
We sincerely thank you
W
Weston A.
Rating: 2 out of 5
following a purchase from 01/03/2026
Already has taken a month, and order hasn't even been shipped.
Response from 1001hobbies
Hello Weston,
Thank you for your feedback. We sincerely apologize for the delay in processing your order. Please be assured that we are working diligently to resolve this issue and will keep you updated on the status of your shipment. Your patience is greatly appreciated.
Best regards,
The 1001hobbies Team
S
Sebastian C.
Rating: 4 out of 5
following a purchase from 14/02/2026
Almost everything was ok. Except for the fact that an entire month elapsed between asking and receiving
Translated reviews
A
Arnaud F.
Rating: 5 out of 5
following a purchase from 15/03/2026
Excellent service, very happy with my purchase.
Translated reviews
M
Michaël L.
Rating: 1 out of 5
following a purchase from 03/03/2026
Missing items upon receipt of the order. No response from customer service following my complaint made 2 weeks ago
Translated reviews
Response from 1001hobbies
Hello, We sincerely apologize for the missing items upon receipt of your order as well as for the lack of response following your complaint. This malfunction does not reflect the quality of service we wish to offer our customers. Your request should have been processed more quickly and we apologize for this delay. Could you please contact us again specifying your order number so that we can rectify the situation as soon as possible? We thank you for your feedback and remain at your disposal to resolve this issue. Best regards, 1001hobbies
M
Marc R.
Rating: 1 out of 5
following a purchase from 05/03/2026
delivery times too long and not respected I will not order from you again. Lack of seriousness and late response to my request.
Translated reviews
Response from 1001hobbies
Hello, We are sincerely sorry for the missing items upon receiving your order as well as for the lack of response following your complaint. This malfunction does not reflect the quality of service we wish to offer our customers. Your request should have been handled more quickly and we apologize for this delay. Could you please contact us again specifying your order number so that we can regularize the situation as soon as possible? We thank you for your feedback and remain at your disposal to resolve this issue. Best regards, 1001hobbies
A
alessandro C.
Rating: 4 out of 5
following a purchase from 14/03/2026
Package shipped on time and arrived regularly.
Translated reviews
E
Enrico C.
Rating: 5 out of 5
following a purchase from 18/03/2026
Great fast and problem-free transaction.
Translated reviews
B
Bruno R.
Rating: 5 out of 5
following a purchase from 14/03/2026
Very satisfied with the site and my purchase
Translated reviews
S
Saskia A.
Rating: 1 out of 5
following a purchase from 15/12/2025
Not clearly indicated that they are French, sending French-language articles that are nowhere to be traced and then making it difficult about returns.
Translated reviews
Response from 1001hobbies
Good afternoon Arne,
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to provide clear information about our products and services. Your comments are valuable to us, and we will use them to improve our communication. If you have further questions or comments, we are happy to assist you.
Best regards,
The 1001hobbies Team
J
Jose G.
Rating: 5 out of 5
following a purchase from 19/03/2026
Very fast delivery and model at a good price. I will continue visiting your website waiting to see some new model that I like.
Translated reviews
A
Alberto C.
Rating: 5 out of 5
following a purchase from 02/03/2026
Everything is always perfect.
Translated reviews
F
francois-xavier D.
Rating: 5 out of 5
following a purchase from 24/01/2026
a pre-order for Saint Seiya blockees that went very well.
Translated reviews
J
Jose F.
Rating: 5 out of 5
following a purchase from 19/03/2026
Very serious and solvent company with the countless model makers who enjoy their products. We are in very good hands!! Thank you, 1001
Translated reviews
M
martial C.
Rating: 5 out of 5
following a purchase from 15/03/2026
Very satisfied. I will recommend without delay. Thank you and compliments.
Translated reviews
P
Peter D.
Rating: 4 out of 5
following a purchase from 24/02/2026
The models are perfectly finished with very high quality. The problem is that the site shows models that I ordered which are delivered as a construction kit instead of assembled. That is something completely different.
Translated reviews
T
Thibault L.
Rating: 1 out of 5
following a purchase from 28/01/2026
Very bad experiences with this brand... Never again... A brand that practices forced sales and is more than borderline regarding consumer rights. Order shipped after several cancellation requests that went unanswered.
Translated reviews
Response from 1001hobbies
Hello Thibault,
We are sincerely sorry to hear that your experience with 1001hobbies did not meet your expectations. Your feedback is valuable and we assure you that we take your comments very seriously.
We are committed to respecting our customers' rights and improving our after-sales service. Please do not hesitate to contact us directly so that we can resolve this issue together.
Thank you for your understanding.
Best regards,
The 1001hobbies team
P
Pascal R.
Rating: 1 out of 5
following a purchase from 29/01/2026
Way too long between the order and delivery
Translated reviews
Response from 1001hobbies
Hello, We are sincerely sorry to hear about your bad experience. We understand your dissatisfaction regarding the handling of your cancellation request and the response times. After verification, we do not practice forced sales and orders are processed according to the conditions indicated at the time of purchase. However, your feedback is important and we regret that the handling of your request did not meet your expectations. We invite you to contact us directly with your order number so that we can review your case and provide you with a precise response. Best regards, 1001hobbies
M
Marco M.
Rating: 5 out of 5
following a purchase from 19/03/2026
All good. Fast shipping!
Translated reviews
T
THIERRY B.
Rating: 5 out of 5
following a purchase from 13/03/2026
Top fast shipping
Translated reviews
P
Pietro D.
Rating: 5 out of 5
following a purchase from 20/02/2026
Very helpful staff.
Translated reviews
M
Marianne N.
Rating: 4 out of 5
following a purchase from 06/03/2026
Superb product !!!!!
Translated reviews
Response from 1001hobbies
Dear Marianne,
We warmly thank you for your positive review and are delighted to learn that you are satisfied with your product. Your enthusiasm encourages us to continue offering quality items. Please do not hesitate to come back to us for your future purchases, we will be happy to assist you again!
Best regards,
The 1001hobbies team.
We use cookies for audience measurement and improving user experience.
English 