English 
S
Rating: 5 out of 5
My purchase arrived timely considering it was coming from overseas. Am happy with the shopping experience.
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 2, 4 and 5 stars
Reset filtersH
Rating: 1 out of 5
I have not yet received my order QBIWOJLWQ, I have been waiting too long, I will be damned angry immediately.
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Response from 1001hobbies
Hello Harald,
we sincerely apologize for hearing that your order has not yet arrived. Your satisfaction is our top priority, and we understand your disappointment. We are doing everything in our power to resolve this matter as quickly as possible. Please do not hesitate to contact us directly so we can assist you in the best possible way.
Thank you for your understanding.
Best regards,
the team at 1001hobbies
we sincerely apologize for hearing that your order has not yet arrived. Your satisfaction is our top priority, and we understand your disappointment. We are doing everything in our power to resolve this matter as quickly as possible. Please do not hesitate to contact us directly so we can assist you in the best possible way.
Thank you for your understanding.
Best regards,
the team at 1001hobbies
R
Rating: 1 out of 5
I am very disappointed with the way my order is being handled. The website states that my package is “shipped”, but according to the tracking from Mondial Relay, it has been stuck with the sender since March 13. Despite several attempts, I have not received any response from customer service. To this day, I still have not received my package and have not received a clear explanation. This is frustrating and unprofessional. I expect a response and a concrete solution soon.
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Response from 1001hobbies
Dear Raphael,
Thank you for your feedback and for sharing your experiences. We understand the frustration you feel, and it is never our intention to disappoint our customers. We take your comments seriously and will do our utmost to resolve this as quickly as possible. Our customer service will contact you soon to clarify the situation and provide a solution.
Best regards,
The 1001hobbies Team
Thank you for your feedback and for sharing your experiences. We understand the frustration you feel, and it is never our intention to disappoint our customers. We take your comments seriously and will do our utmost to resolve this as quickly as possible. Our customer service will contact you soon to clarify the situation and provide a solution.
Best regards,
The 1001hobbies Team
K
Rating: 5 out of 5
Ok
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J
Rating: 5 out of 5
Items arrived pretty quickly and in good condition
P
Rating: 5 out of 5
Very good communication. Good follow-up. Package well protected. I recommend +++++++++++
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C
Rating: 5 out of 5
Fast and well packaged as always
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M
Rating: 5 out of 5
Excellent service, very fast and with constant information
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M
Rating: 1 out of 5
Delivery time far too long!
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Response from 1001hobbies
Hello Matthias,
thank you for taking the time to share your opinion. We are sorry to hear that the delivery time was longer than expected. Your satisfaction is important to us, and we are constantly working to improve our service. We hope to welcome you back soon and provide you with a more positive shopping experience.
Best regards,
the team at 1001hobbies
thank you for taking the time to share your opinion. We are sorry to hear that the delivery time was longer than expected. Your satisfaction is important to us, and we are constantly working to improve our service. We hope to welcome you back soon and provide you with a more positive shopping experience.
Best regards,
the team at 1001hobbies
C
Rating: 5 out of 5
very satisfied with my purchase; perfect, received quickly
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D
Rating: 5 out of 5
The figurine is in accordance with what I had requested. Its delivery was fast and undamaged.
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S
Rating: 1 out of 5
The 2 books arrived damaged, I sent an email with photographs showing the damages and received no response from 1001hobbies. I will not buy again due to this attitude and I will not recommend the website to anyone.
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Response from 1001hobbies
Hello Sergio,
We sincerely regret that you received the damaged books and that we did not respond to your email. Your satisfaction is very important to us and we are committed to resolving any inconvenience. We would appreciate it if you could contact our customer service again so we can assist you properly.
Sincerely,
The 1001hobbies team.
We sincerely regret that you received the damaged books and that we did not respond to your email. Your satisfaction is very important to us and we are committed to resolving any inconvenience. We would appreciate it if you could contact our customer service again so we can assist you properly.
Sincerely,
The 1001hobbies team.
F
Rating: 5 out of 5
great seller
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G
Rating: 5 out of 5
Articles of the best quality. It's worth the wait, as in my case, the waiting time seemed quite long (over a month).
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J
Rating: 4 out of 5
Avoid saying it's in stock when it's not, otherwise great
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P
Rating: 5 out of 5
-
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A
Rating: 5 out of 5
Fast delivery everything is great...
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D
Rating: 2 out of 5
The order arrived after 4 months. The worst part is that they didn't respond to emails or complaints. In March they were operational again and sent the order correctly.
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Response from 1001hobbies
Hello David,
We are very sorry for the inconveniences you have experienced with your order. We appreciate your patience and are glad to know that the service was adequate in March. Your satisfaction is important to us and we will take your comments into account to improve.
Best regards,
The 1001hobbies team.
We are very sorry for the inconveniences you have experienced with your order. We appreciate your patience and are glad to know that the service was adequate in March. Your satisfaction is important to us and we will take your comments into account to improve.
Best regards,
The 1001hobbies team.
R
Rating: 1 out of 5
-
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Response from 1001hobbies
Hello Rudi,
Thank you for your feedback. We regret that your experience did not meet your expectations. Your comments are important to us and help us to continuously improve. We hope to serve you better in the future.
Best regards,
The 1001hobbies team
Thank you for your feedback. We regret that your experience did not meet your expectations. Your comments are important to us and help us to continuously improve. We hope to serve you better in the future.
Best regards,
The 1001hobbies team
C
Rating: 5 out of 5
I have been well attended to, I am satisfied.
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D
Rating: 5 out of 5
On time, exactly what I was expecting Perfect
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T
Rating: 5 out of 5
Fast delivery and everything is correct
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G
Rating: 5 out of 5
A+++
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C
Rating: 5 out of 5
Very good service
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D
Rating: 5 out of 5
Package received quickly. Very good packaging. I recommend the product and the site.
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B
Rating: 5 out of 5
Large selection of products, reasonable prices, fast delivery
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S
Rating: 1 out of 5
I haven't received it
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Response from 1001hobbies
Hello, SEÁN:
Thank you for sharing your opinion with us. We regret that you have not received your order. We invite you to contact our customer service so we can resolve this issue as soon as possible. Your satisfaction is our priority.
Sincerely,
The 1001hobbies team
Thank you for sharing your opinion with us. We regret that you have not received your order. We invite you to contact our customer service so we can resolve this issue as soon as possible. Your satisfaction is our priority.
Sincerely,
The 1001hobbies team
G
Rating: 5 out of 5
Nothing to say about the delivery times.
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F
Rating: 5 out of 5
Perfect thank you very much
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I
Rating: 5 out of 5
I am satisfied with the product, which is much better than I expected, and the delivery service respected my schedule request wonderfully (my job usually complicates things).
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G
Rating: 5 out of 5
Correct product and meets expectations
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G
Rating: 5 out of 5
Pleasant kit: instructions sometimes lacking detail, a model that offers ideas for more details. Good.
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S
Rating: 5 out of 5
-
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M
Rating: 5 out of 5
Product was very good quality and arrived in the window they quoted. I'll be buying again.
J
Rating: 5 out of 5
nickel
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M
Rating: 5 out of 5
Perfect, thank you.
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J
Rating: 5 out of 5
Fast, compliant and good value for money
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L
Rating: 5 out of 5
Very good fast shipping
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S
Rating: 2 out of 5
The order is complete, the products are of good quality, the shopping experience is good. However, the preparation time of the order and the lack of transparency regarding the order status is unsatisfactory.
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Response from 1001hobbies
Hello, We are sorry to hear about your dissatisfaction regarding the delivery times. We understand your disappointment with this delay and we apologize for this experience that does not reflect our usual level of service. Your comment has been taken into account and we will forward it to improve our timelines and communication. We hope to regain your trust on your next order. Best regards, 1001hobbies
R
Rating: 5 out of 5
Very good
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