Customer reviews of 1001hobbies

C

Comprador Verificado

Rating: 5 out of 5

Published on 03/05/2023 à 14h42 following a purchase from 02/04/2023

All good and

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 03/05/2023 à 10h22 following a purchase from 24/04/2023

Very serious! I recommend you!

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 02/05/2023 à 22h08 following a purchase from 23/03/2023

Although there was a problem with a product (independent of 1001 Hobbies) they reacted in a very professional manner. Thank you very much. I recommend 1001 Hobbies.

Translated reviews

G

Geverifieerde Koper

Rating: 4 out of 5

Published on 02/05/2023 à 20h18 following a purchase from 25/03/2023

Easy search, fast. Delivery communication could be better, directly in the email without logging in again. Delivery is good.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 02/05/2023 à 16h08 following a purchase from 26/03/2023

Clarity Easy to navigate

Translated reviews

V

Verified Buyer

Rating: 2 out of 5

Published on 02/05/2023 à 15h39 following a purchase from 16/04/2023

Unfortunately, I would have to say that my experience with 1001 Hobbies is bad on the basis that I ordered an Eduard photo etched sheet and received a large model kit. Although to be fair they have responded quickly within normal working hours to rectify the problem which appears to have arisen through both items having the same reference number.

Response from 1001hobbies Published on 03/05/2023

Hello, thank you for your message about your customer experience. It will help us to improve our services. I am sorry to hear that the situation was not optimal. I think there was indeed a reference problem, we have passed the information on to the supplier. I'm glad to know that we were still able to be responsive, that's important. Good day to you.

V

Verified Buyer

Rating: 5 out of 5

Published on 01/05/2023 à 20h53 following a purchase from 13/04/2023

Very prompt service

V

Verifizierter Käufer

Rating: 5 out of 5

Published on 01/05/2023 à 19h44 following a purchase from 29/03/2023

Great items...shipped quickly and safely. Thank you very much!

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 01/05/2023 à 17h38 following a purchase from 25/04/2023

Service and quality beyond reproach.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 01/05/2023 à 17h36 following a purchase from 14/04/2023

Very happy with this purchase and the customer service

Translated reviews

V

Verified Buyer

Rating: 5 out of 5

Published on 01/05/2023 à 17h25 following a purchase from 05/03/2023

Great service. Goods received as expected. No problems.

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 01/05/2023 à 08h38 following a purchase from 26/04/2023

perfect

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 01/05/2023 à 02h35 following a purchase from 20/04/2023

Nothing to complain about, responsive service. I order with my eyes closed, don't change a thing, that's what I like (it's not the beauty of the site that attracts people, it's the service).

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 30/04/2023 à 20h21 following a purchase from 16/04/2023

All is ok

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 30/04/2023 à 20h02 following a purchase from 25/03/2023

Well and quickly received, thank you.

Translated reviews

V

Verified Buyer

Rating: 5 out of 5

Published on 30/04/2023 à 17h53 following a purchase from 12/04/2023

Excellent range of models and hobby items, all at reasonable prices. Easy to navigate and attractive website. Great service and prompt delivery too. Well recommended.

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 30/04/2023 à 16h59 following a purchase from 25/04/2023

Always satisfied. This site is an essential part of the modeling world. Long may it live.

Translated reviews

C

Comprador Verificado

Rating: 5 out of 5

Published on 30/04/2023 à 11h18 following a purchase from 11/04/2023

Very complete product catalog, very professional staff. Very fast reaction after sending the order. Better delivery times than they had before. Very competent delivery service with great traceability.

Translated reviews

V

Verifizierter Käufer

Rating: 5 out of 5

Published on 30/04/2023 à 01h16 following a purchase from 20/04/2023

Very good performance in all respects! Large selection of products with a good price-performance ratio Recommendable!

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 29/04/2023 à 19h27 following a purchase from 11/04/2023

Very good service Very serious company

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 29/04/2023 à 19h04 following a purchase from 05/02/2023

Long stock turnover, even if the problem is more on the supplier's side

Translated reviews

A

Acquirente Verificato

Rating: 5 out of 5

Published on 29/04/2023 à 16h50 following a purchase from 21/04/2023

All OK

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 29/04/2023 à 16h24 following a purchase from 24/04/2023

Very good site. Easy to use and very complete.

Translated reviews

G

Geverifieerde Koper

Rating: 5 out of 5

Published on 29/04/2023 à 15h18 following a purchase from 21/04/2023

Very good communication. Very helpful. 1001 hobbies is TOP for me. I recommend this shop.

Translated reviews

V

Verifizierter Käufer

Rating: 5 out of 5

Published on 29/04/2023 à 15h04 following a purchase from 24/04/2023

Item exactly as described Delivery Top Everything great

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 29/04/2023 à 14h58 following a purchase from 15/04/2023

Everything is perfect, but in my opinion your team should keep its customers better informed once they have placed their order in terms of processing time before shipment. For example, for an out-of-stock item, it would be appreciated if you could inform your customers of the actual time after ordering that they will have to wait.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 29/04/2023 à 14h03 following a purchase from 13/04/2023

nothing to say Nikel cordially Hervé

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 29/04/2023 à 14h01 following a purchase from 23/04/2023

nothing to say Nikel cordially herve

Translated reviews

C

Comprador Verificado

Rating: 1 out of 5

Published on 29/04/2023 à 13h53 following a purchase from 17/04/2023

Correct order. Navigation on the correct page although the prices are not cheaper than in the official store so next time I will do it there. Very bad shipping. Paying 7,5€ for a shipment weighing less than 1kg and waiting 11 days when it is specified that the delivery will be made in 4 (since everything was in stock) seems to me very bad. For delay, this shipment costs 2-3€, not 7,5€. And also the envelope arrived broken and completely wrinkled and the goods deposited inside with little security, receiving blows and so on.

Translated reviews

Response from 1001hobbies Published on 03/05/2023

Hello, thank you for your message about your customer experience. It will help us to improve our services. I am sorry to hear that the situation was not optimal. I will forward the information to the relevant departments. However, if the products are damaged, please feel free to send an email to [email protected] with pictures, so that we can find a solution. Thank you very much.

C

Comprador Verificado

Rating: 5 out of 5

Published on 29/04/2023 à 13h41 following a purchase from 23/04/2023

Everything perfect

Translated reviews

G

Geverifieerde Koper

Rating: 5 out of 5

Published on 29/04/2023 à 12h10 following a purchase from 24/04/2023

Everything

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 28/04/2023 à 17h34 following a purchase from 22/04/2023

everything was perfect

Translated reviews

C

Comprador Verificado

Rating: 5 out of 5

Published on 28/04/2023 à 16h01 following a purchase from 11/03/2023

Everything was perfect.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 28/04/2023 à 15h19 following a purchase from 21/04/2023

Very well-stocked, clear site. Easy to navigate, delivery on time.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 28/04/2023 à 15h17 following a purchase from 18/04/2023

Navigation of web site is easy.

Translated reviews

G

Geverifieerde Koper

Rating: 4 out of 5

Published on 28/04/2023 à 14h47 following a purchase from 31/03/2023

Fast but not the desired product

Translated reviews

G

Geverifieerde Koper

Rating: 1 out of 5

Published on 28/04/2023 à 07h32 following a purchase from 31/03/2023

1001HOBBIES sent only 1 car while I had paid for 2. I had to put so much energy into it to get my money back. 1001HOBBIES was very difficult. 1001HOBBIES only sent 1 car while I paid for 2. I had to put so much effort into getting my money back. 1001HOBBIES was very difficult.

Translated reviews

Response from 1001hobbies Published on 03/05/2023

Hello, thank you for posting about your customer experience. It will help us to improve our services. I'm sorry to hear that the situation was not optimal. I see that the problem has since been resolved, so there's not much more I can do. Have a nice day.

G

Geverifieerde Koper

Rating: 5 out of 5

Published on 28/04/2023 à 05h45 following a purchase from 30/03/2023

Very satisfied with the ease of payment andn the quality of my goods Kind regards

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 28/04/2023 à 00h31 following a purchase from 01/04/2023

Fast, well-protected shipping!

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 27/04/2023 à 19h18 following a purchase from 06/03/2023

Product corresponds to my expectations.only small hitch delivery time a little long.

Translated reviews