Customer reviews of 1001hobbies

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Verified Buyer

Rating: 5 out of 5

Published on 15/04/2023 à 19h44 following a purchase from 18/03/2023

Very good service,

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/04/2023 à 17h29 following a purchase from 28/03/2023

Serious, no service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/04/2023 à 16h47 following a purchase from 12/04/2023

Fast and accurate delivery. I am delighted and will return to this site.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/04/2023 à 15h07 following a purchase from 31/03/2023

Very good for several deliveries

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Comprador Verificado

Rating: 4 out of 5

Published on 15/04/2023 à 12h55 following a purchase from 11/03/2023

Overall I found the site quite easy to use although some search terms require a lot of precision and the results typed in one way or another differed greatly. For example, when typing "Bf109" or "Bf 109" different products. My particular shipment took a long time to process as one of the items was awaiting replacement. This was not a problem for me as I was aware of it and was not in a hurry. My experience as a customer has been positive and I recommend the store :))

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/04/2023 à 07h36 following a purchase from 23/03/2023

R.A.S.

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Acquirente Verificato

Rating: 5 out of 5

Published on 15/04/2023 à 00h17 following a purchase from 09/03/2023

It would be helpful to be able to request the preferred delivery time slot (morning-afternoon).

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Verified Buyer

Rating: 5 out of 5

Published on 14/04/2023 à 20h29 following a purchase from 26/03/2023

1001 Hobbies is the only 'store' I can find that carries these paints! The site is easy to use, price is ok, and good delivery times! Can't ask for more! (unless you want to give the paint for free, of course!)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/04/2023 à 19h18 following a purchase from 21/03/2023

Good site Fast delivery

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/04/2023 à 18h56 following a purchase from 30/03/2023

Hello, 61 years old and re-starting in model making after 50 years off, I find all the products I'm looking for on this site, reliable, attentive and prompt in its answers to various questions, record delivery times, parcels always in perfect condition with compliant contents, in front of these omnipresent qualities I'm not looking to compare prices with other sites for a few possible euros, this "box" deserves when you've tasted it to be loyal for undeniable comfort.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 14/04/2023 à 18h08 following a purchase from 24/03/2023

order neatly packed and quickly delivered

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/04/2023 à 17h32 following a purchase from 18/03/2023

Great site, wide choice of quality products and fast shipping.

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Acquirente Verificato

Rating: 5 out of 5

Published on 14/04/2023 à 16h38 following a purchase from 12/03/2023

EXCELLENT!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/04/2023 à 15h37 following a purchase from 12/03/2023

Enormement de choix de puzzle Pris très correct Et livraison rapide

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Comprador Verificado

Rating: 2 out of 5

Published on 14/04/2023 à 11h50 following a purchase from 27/03/2023

Product received with detached parts (detached wheels). I had to cancel the payment card since it was linked to the shipment a fee to be paid by mail to receive the product.... in the post office to pick up the product I was notified of the non-existence of such tas.

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Response from 1001hobbies Published on 18/04/2023

Hello and thank you for your message. We sincerely regret the problems encountered. I am not sure if I understood the problem with the rates correctly. If the problem persists, please email us at [email protected] so we can find a solution. Thank you and have a nice day.

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Acquirente Verificato

Rating: 5 out of 5

Published on 14/04/2023 à 07h17 following a purchase from 03/04/2023

Site navigation a little cumbersome, item great, better than expectations, delivery in the norm

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Verified Buyer

Rating: 2 out of 5

Published on 14/04/2023 à 00h24 following a purchase from 04/03/2023

It wasn't clear that something was out of stock. So I would order, end up waiting a month, then have to ask for a credit. Happened twice on the same original order. In fact, I don't think I have ever received the masks for the Revell Wiking seaplane. Frustrating. Plus, the turn around for email requests is several days.

Response from 1001hobbies Published on 18/04/2023

Hello and thank you for your message. We are very sorry about this situation. Unfortunately, we ourselves are still dependent on the information provided by the suppliers, who may also have problems. Please do not hesitate to contact us at [email protected] We are available and outside of holiday periods, we try to respond within 48 hours. Beyond that, it means that we may not have received the email. Once again, the address of [email protected] is the most reliable. Please do not hesitate to send us an email if your order has still not been resolved. Thank you and have a nice day

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/04/2023 à 19h05 following a purchase from 16/03/2023

good service good prodits

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Comprador Verificado

Rating: 5 out of 5

Published on 13/04/2023 à 17h38 following a purchase from 31/03/2023

Everything is perfect!

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Geverifieerde Koper

Rating: 5 out of 5

Published on 13/04/2023 à 15h54 following a purchase from 05/04/2023

Fast shipping, well packed, keep up the good work.

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Acquirente Verificato

Rating: 5 out of 5

Published on 13/04/2023 à 15h51 following a purchase from 01/04/2023

I made the purchase for a friend, arrived in a very short time.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 13/04/2023 à 14h54 following a purchase from 17/03/2023

Very good.

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Verified Buyer

Rating: 5 out of 5

Published on 13/04/2023 à 14h00 following a purchase from 05/03/2023

I bought the acrylic paints to paint my Heller model of a 1/24 scale Renault gtl. As of the present time I have not yet assembled the model.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 13/04/2023 à 11h45 following a purchase from 30/03/2023

Très bon service

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Verifizierter Käufer

Rating: 5 out of 5

Published on 13/04/2023 à 11h29 following a purchase from 17/03/2023

Everything is okay, only the selection could be a bit more and the price location is not exactly for everyone

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Alban S.

Rating: 5 out of 5

Published on 12/04/2023 à 22h52 following a purchase from 02/04/2023

Great!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/04/2023 à 18h51 following a purchase from 08/03/2023

Very attentive customer service when a problem arises. Fast response.

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Verified Buyer

Rating: 4 out of 5

Published on 11/04/2023 à 21h14 following a purchase from 23/03/2023

Quality selection, for sure, but delivery was one week later than email promised (a trivial matter).

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/04/2023 à 18h06 following a purchase from 20/03/2023

Thank you.

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Acquirente Verificato

Rating: 4 out of 5

Published on 11/04/2023 à 17h55 following a purchase from 14/03/2023

Wide range of static models to build. Acceptable delivery time

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/04/2023 à 15h34 following a purchase from 06/04/2023

Very fast and accurate shipping. I recommend

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/04/2023 à 15h33 following a purchase from 06/03/2023

Easy ordering and perfect tracking. Delivered ahead of schedule

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/04/2023 à 12h40 following a purchase from 27/02/2023

Good online shopping site

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Verified Buyer

Rating: 2 out of 5

Published on 11/04/2023 à 03h13 following a purchase from 03/03/2023

was sent the wrong item and they still have not sent me what I ordered. Have tried to contact them but no answer. would like to order more from them but will not use them until this problem is fixed. So far just lip service on their part.

Response from 1001hobbies Published on 11/04/2023

Hello, thank you for your valuable message to us. We are sorry if there was a product problem. It may be that we simply did not receive the email. Can you send your email back to [email protected]? We will find a solution. Thank you!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/04/2023 à 18h24 following a purchase from 11/03/2023

Product meets my expectations

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Verified Buyer

Rating: 4 out of 5

Published on 10/04/2023 à 15h02 following a purchase from 17/02/2023

n/a...

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/04/2023 à 14h09 following a purchase from 09/03/2023

No delivery problems. RAS

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/04/2023 à 12h24 following a purchase from 31/03/2023

Well received good quality just the time of delivery but it does not deserve to remove a star for my impatience ^^

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/04/2023 à 11h46 following a purchase from 01/04/2023

Serious site, and what's more, it's French. The prices and quality of the products on offer are more than honourable. Perhaps a wider choice of brands would be a plus.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/04/2023 à 20h03 following a purchase from 15/03/2023

Fast and reliable follow-up. It's a pity that the supplier is obliged to stick these labels on the 10ml tamiya paints, totally hiding their references... But that's not 1001h's job.

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