Customer reviews of 1001hobbies

4,2 /5

Based on 40 315 published reviews

5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié

Published on 10/03/2023 à 16h26 following a purchase from 04/02/2023

Wonderful

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Acheteur Vérifié

Published on 10/03/2023 à 14h39 following a purchase from 23/02/2023

Quick and easy delivery, impeccable. Very good quality products

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Acheteur Vérifié

Published on 10/03/2023 à 12h35 following a purchase from 03/03/2023

All perfect

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Verifizierter Käufer

Published on 10/03/2023 à 11h42 following a purchase from 21/02/2023

Fast and reliable. Great selection.

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Comprador Verificado

Published on 10/03/2023 à 09h44 following a purchase from 24/02/2023

Too much time

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Verified Buyer

Published on 10/03/2023 à 05h28 following a purchase from 08/02/2023

Have items in stock, reasonable prices and quick delivery.

Verified Buyer

Published on 10/03/2023 à 05h03 following a purchase from 13/02/2023

very good

Acheteur Vérifié

Published on 09/03/2023 à 20h08 following a purchase from 07/02/2023

Arrived on time.

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Acheteur Vérifié

Published on 09/03/2023 à 19h01 following a purchase from 02/02/2023

Perfect r.a.s.

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Acheteur Vérifié

Published on 09/03/2023 à 18h50 following a purchase from 03/03/2023

VERY GOOD, VERY SATISFIED, THANK YOU.

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Verifizierter Käufer

Published on 09/03/2023 à 18h11 following a purchase from 26/02/2023

Superware

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Geverifieerde Koper

Published on 09/03/2023 à 17h19 following a purchase from 04/01/2023

I found what I was looking for

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Verifizierter Käufer

Published on 09/03/2023 à 16h23 following a purchase from 01/03/2023

I am very satisfied

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Acquirente Verificato

Published on 09/03/2023 à 16h04 following a purchase from 21/02/2023

It is a pleasure to browse the catalog and also of course to shop! Great prices

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Verified Buyer

Published on 09/03/2023 à 15h57 following a purchase from 22/02/2023

Received the box I ordered with all the primers in them broken, the package was contaminated and it was stinking so much of chemicals that Royal Mail had to wrap it in a bag. Now I'm asking them fir a refund they want me to return it to them first!!! Seriously ehich carrier would ship a box contaminated with hazardous chemicals back to France?
Do not buy from this company at all! Save your money and a headache dealing with the customer service.

Response from 1001hobbies Published on 15/03/2023

Hello, thank you for your message. We are very sorry about this situation. It is likely that the person you spoke to did not realise the state of your parcel, I am sorry about that. I will make sure that a refund is issued as soon as possible. Have a nice day.

Acheteur Vérifié

Published on 09/03/2023 à 15h13 following a purchase from 15/02/2023

Easy navigation

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Comprador Verificado

Published on 09/03/2023 à 12h52 following a purchase from 07/02/2023

The package arrived in perfect condition only that it takes a long time to arrive.

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Acquirente Verificato

Published on 09/03/2023 à 12h16 following a purchase from 12/02/2023

the site looks satisfactory and easy to navigate, the order even arrived before the expected date

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Acheteur Vérifié

Published on 09/03/2023 à 10h37 following a purchase from 26/02/2023

Super site Fast response and fast shipping to Belgium

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Acheteur Vérifié

Published on 09/03/2023 à 09h57 following a purchase from 23/02/2023

Paint in pot partially dry: thick film on surface.

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Response from 1001hobbies Published on 15/03/2023

Hello, Thank you for your comment. We apologize for the inconvenience. Please send us an e-mail and a photo of the jar to [email protected] so that we can send you a new one. Thank you very much! Have a nice day 1001hobbies customer service.

Acheteur Vérifié

Published on 09/03/2023 à 08h10 following a purchase from 03/03/2023

Very good Thank you

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Verified Buyer

Published on 08/03/2023 à 19h43 following a purchase from 19/02/2023

Excellent website with purchase tracking...excellent product availability...speedy & reliable shipping.

Acheteur Vérifié

Published on 08/03/2023 à 19h11 following a purchase from 26/02/2023

Ok well received the package, but I didn't think the figurines were so small.

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Acheteur Vérifié

Published on 08/03/2023 à 17h59 following a purchase from 15/02/2023

The item was awaiting restocking. Which seemed rather normal for an item that's hard to find elsewhere. Good communication, since messages clearly indicated that it would arrive, and indeed it did arrive without too much delay, which is all I asked.

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Comprador Verificado

Published on 08/03/2023 à 17h54 following a purchase from 27/02/2023

Quick

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Verified Buyer

Published on 08/03/2023 à 16h52 following a purchase from 19/02/2023

Delivered on time we’ll packed and good quality product

Acheteur Vérifié

Published on 08/03/2023 à 15h56 following a purchase from 15/02/2023

Wide choice and fast delivery.

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Geverifieerde Koper

Published on 08/03/2023 à 15h24 following a purchase from 26/02/2023

Good communication and fast delivery.

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Verified Buyer

Published on 08/03/2023 à 14h50 following a purchase from 22/01/2023

Excellent model / good delivery time / very happy with my purchase

Acheteur Vérifié

Published on 08/03/2023 à 13h03 following a purchase from 02/02/2023

delivery conforms thank you

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Acheteur Vérifié

Published on 08/03/2023 à 13h00 following a purchase from 11/12/2022

Out of stock, so a little long lead time

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Comprador Verificado

Published on 08/03/2023 à 08h08 following a purchase from 28/11/2022

In general it is very easy, any doubt, they always answer with information, fast and safe service.

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Acheteur Vérifié

Published on 08/03/2023 à 07h44 following a purchase from 14/02/2023

No email is sent when the order is placed. And no delivery time is indicated.

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Acheteur Vérifié

Published on 08/03/2023 à 07h43 following a purchase from 25/02/2023

Very good store thank you

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Acheteur Vérifié

Published on 07/03/2023 à 22h35 following a purchase from 26/02/2023

the site is functional, and shipping very fast. Received in very good condition. Nothing to complain about.

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Acheteur Vérifié

Published on 07/03/2023 à 20h52 following a purchase from 15/02/2023

Advertised deadline met (aviation work)

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Acheteur Vérifié

Published on 07/03/2023 à 20h01 following a purchase from 02/02/2023

Package delivered quickly after the products were available on their premises. The only drawback is that one of the products is a little damaged. We'll have to see what customer service can do.

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Acheteur Vérifié

Published on 07/03/2023 à 19h29 following a purchase from 08/02/2023

Not at all satisfied

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Acheteur Vérifié

Published on 07/03/2023 à 19h07 following a purchase from 13/02/2023

Orders not received. Over a month to resolve the problem and it's still not over because the refund does not correspond to the amount paid. Customer service unreachable by phone and unresponsive to emails. I'd advise against it.

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Acheteur Vérifié

Published on 07/03/2023 à 14h23 following a purchase from 05/02/2023

correct service

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